#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(313)927-5402
Tool & Truck Rental(313)927-5408
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Location
18700 Meyers Rd
Detroit, MI 48235
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Customer Store Reviews

  • 4.3 out of 571 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (571)
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Showing 1-30 of 571 reviews
Shady
I went for window treatments and the worker was so busy answering his phone and discussing his personal affairs that he cut my shades incorrectly. I’d already had to wait 15 minutes for him and I had to bring them back. $4 gas, lost time. The worst!
by
    If you like a smooth friendly shopping experience...
    Hello all . Home depot always carries the items I look for and normally it is just a routine experience , not looking to be treated special or anything just get my product and go . But this last experience was the last experience for me at this store . Living in Detroit I try to shop Detroit , but this store is in disarray and dirty . I do not know they are just lackadaisical and the shop is dirty. Livonia or Caton for now on .
    by
      very poor quality lumber either warped or split took 29 minutes to find a couple decent pieces of wood
      by
        Customer Service
        Poor customer service. Manager Wendy is a very rude lady...
        by
          Customer service horrible!
          Ryobi tool set was a great value. Customer service at this store horrible
          by
            My local HD STORE
            I find everything I need at my local Home Depot store! Great employees that make sure I have what's needed for my projects.
            by
              • Recommended
              Good Service from a Conscientious Employee
              The cashier made the effort to summoned additional staff to aid me in retrieving items from a challenging shelf. In addition, the same cashier brought one of my forgotten items at the counter, to my car in the parking lot. Customer service I appreciate .
              by
                • Recommended
                Satisfied customer.
                I was very happy with the product and the knowledge of the service representative. The time it took for the installation was impressive and the payment process easy. Thank you.
                by
                  Good Home Depot
                  Everything was well clean and an employee helped me as soon as I walked in everything was exceptional
                  by
                    • Recommended
                    Helpful and friendly
                    Great store and friendly staff
                    by
                      • Recommended
                      Decent store not enough products available in certain areas
                      Nice store needs work on stocking and customer service
                      by
                        • Recommended
                        Good Stuff
                        I was happy with my season decorations I purchased.
                        by
                          • Recommended
                          Buy local
                          It's very nice to have a major hardware store in the local area. I don't have to drive miles away to shop especially if I really need something.
                          by
                            Provides detailed information about your products which is appreciated
                            Looking to purchase washer with removable agitator
                            by
                              • Recommended
                              The people we're friendly and the staff suck's.
                              The people we're friendly and the staff suck's.
                              by
                              • Verified Purchase
                              1 found this review helpful
                              Great products, everything a home owner could need. Surprisingly great customer service!
                              Great products, everything a home owner could need. Surprisingly great customer service!
                              by
                              • Verified Purchase
                              • Recommended
                              I cannot say enough about the quality of the service in this store. I never had such a great Hom...
                              I cannot say enough about the quality of the service in this store. I never had such a great Home Depot shopping experience.
                              by
                              • Verified Purchase
                              • Recommended
                              this store is not worth anymore characters on my keyboard!
                              this store is not worth anymore characters on my keyboard!
                              by
                              • Verified Purchase
                              This is Worst Customer Service Experience I Have Ever Had! Associates in the store but won’t help...
                              This is Worst Customer Service Experience I Have Ever Had! Associates in the store but won’t help. Sitting at the desk or on the back dock kicking it. Finally was able to get one person who told me they would be back to help and never showed. Found him Sitting at desk after I waited 20 minutes for him to come back. Check out associate seated barely spoke and needed help from you to scan items and complete my check out. Store dirty and disorganized.
                              by
                              • Verified Purchase
                              1 found this review helpful
                              This is the ONLY Home Depot located on the west side of Detroit that we have at our access. We mu...
                              This is the ONLY Home Depot located on the west side of Detroit that we have at our access. We must keep it in operation, safe, and fully stocked for our community growth and projects.
                              by
                              • Verified Purchase
                              • Recommended
                              1 found this review helpful
                              They never have anything in stock. They will sale you items that are missing parts. The employees...
                              They never have anything in stock. They will sale you items that are missing parts. The employees are slow and always rude.
                              by
                              • Verified Purchase
                              1 found this review helpful
                              Tiffany Wells made a great impression as she handled multiple customers with a pleasant genuine a...
                              Tiffany Wells made a great impression as she handled multiple customers with a pleasant genuine attitude. I was amazed that she only worked there for a month because she was on the ball.
                              by
                              • Verified Purchase
                              • Recommended
                              Everything was alright? It took a minute to order my refrigerator but we got it done!
                              Everything was alright? It took a minute to order my refrigerator but we got it done!
                              by
                              • Verified Purchase
                              • Recommended
                              This Home Depot has upped their game. My recent visits were productive, allowed me to experience ...
                              This Home Depot has upped their game. My recent visits were productive, allowed me to experience courteous sales associates and get in and out in a reasonable time depending on my purchases. Its good to have a brick and mortar in the neighborhood with great hours of operation.
                              by
                              • Verified Purchase
                              • Recommended
                              Products are not stock.
                              Products are not stock.
                              by
                              • Verified Purchase
                              At least there's one in the city.
                              At least there's one in the city.
                              by
                              • Verified Purchase
                              • Recommended
                              Staff was very well educated on the whereabouts of items area’s in the store, when I arrived at t...
                              Staff was very well educated on the whereabouts of items area’s in the store, when I arrived at the items I needed there were so many to choose from staff assisted me on which item I needed was very patient with my description of my need, assisted me with lifting and loading my item on a cart and someone else assisted me with loading my car, I was in and out in less than 20 minutes Great experience
                              by
                              • Verified Purchase
                              • Recommended
                              Great store, very good customer service, very convenient location to shop for all your home impro...
                              Great store, very good customer service, very convenient location to shop for all your home improvement items.
                              by
                              • Verified Purchase
                              • Recommended
                              The associates were very knowledgeable and courteous. The store was organized and the check out w...
                              The associates were very knowledgeable and courteous. The store was organized and the check out was fast.
                              by
                              • Verified Purchase
                              • Recommended
                              This is one of the busiest Home Depot stores I've been in but the lines move quickly with friendl...
                              This is one of the busiest Home Depot stores I've been in but the lines move quickly with friendly courteous cashiers. The shelves are well stocked and they usually have exactly what I need.
                              by
                              • Verified Purchase
                              • Recommended
                              Showing 1-30 of 571 reviews

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