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Filter Reviews By:Rating, Profile, Gender, Age (470)
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Showing 1-30 of 470 reviews
Jun 27, 2020
Gotta day Sara Pollock is awesome. She always goes out of her way to make sure we find what we ne...
Gotta day Sara Pollock is awesome. She always goes out of her way to make sure we find what we need and says hello when we walk past. Paint dept is awesome and always helpfull. Thank you Sara for all you do
by
Verified Purchase
Recommended
1 found this review helpful
Jun 27, 2020
I would say this store is in dire need of customer service training and acknowledging customers i...
I would say this store is in dire need of customer service training and acknowledging customers in the aisles. I went in for one thing? Asked what aisle I would locate it? Answered Found what I needed as there were at least 5 workers with orange aprons on and masks that I passed. I went to ask them to measure and cut for me and the guy/kid says yeah we do not cut for you..you can cut that with the hand saw over there. I said can you measure it with the tape measure you have? Thanks...I went and cut but really isn't that what associates are there for to help the customer and isn't it a liability to have hand saws left out for customers to us? Then was in cleaning aisle 3 associates in it 2 stocking one comes in to chat. Not one said can I help you find anything? I was aggravated and not making my way over to this store ever. Apparently since they were an essential business it doesn't mean they have to be customer oriented. Disappointed in human nature.
by
Verified Purchase
Jun 13, 2020
I went looking for a new countertop. They were friendly and helpful.
I went looking for a new countertop. They were friendly and helpful.
by
Verified Purchase
Recommended
May 31, 2020
The employees were very friendly and eager to help, especially Ariel, cashier and Steve in applia...
The employees were very friendly and eager to help, especially Ariel, cashier and Steve in appliances. This is MY go to store.
by
Verified Purchase
Recommended
May 20, 2020
Already wrote one bad review and because it didn't meet your "guidelines" you refuse to post it. ...
Already wrote one bad review and because it didn't meet your "guidelines" you refuse to post it. How dare I possibly suggest using a competitor? Well, when your customer service is as poor as your company represented I dated! If you choose to not post my negative review that's your choice but how dare you to try and tell me what to say....by the way your guidelines only state to focus on my shopping experience so in a word - PITIFUL!
by
May 6, 2020
attendants are always friendly and ready to assist you.the store takes a lot of measurement speci...
attendants are always friendly and ready to assist you.the store takes a lot of measurement special during covid and very clean.Wvery associate was helpful
by
Verified Purchase
Recommended
May 4, 2020
This store is your best location. I Always have quality help when I have a project. Would recomme...
This store is your best location. I Always have quality help when I have a project. Would recommend this store for any need !
by
Verified Purchase
Recommended
Apr 10, 2020
My visit was at the height of the Covid 19 issue. I am handicapped, and need assistive devices ...
My visit was at the height of the Covid 19 issue. I am handicapped, and need assistive devices to walk. There was a maze Style obstruction in order to get to the entrance of the store. There was also a bypass, and only three people in line. Instead of letting me through the bypass, an associate watched me walk about 50 feet step by painful step without offering to let me get in line by opening the gate. He then opened the gate for an associate pushing carts back into the store. I noticed that the handicap assistive carts we're being used to block aisles. I had trouble finding what I was looking for, an electric chainsaw, an associate helps me and grab the one from the weed trimmer pile? I asked the checkout Clerk if I could get some assistance with the large box, because I would not be able to leave the cart in the store and carry it, he could not come up with an answer I felt viable so I grabbed a regular cart and was bumping it with my body as I was trying to push it to my car. Finally, an associate saw my plight and offered to babysit my purchase while I got my car. Home Depot says it is doing all these things for our safety, yet I can't but leave with the feeling that they are doing these things just to minimize liability and I feel like they don't really care about their customers.
by
Verified Purchase
Mar 28, 2020
always got what you need , when you need it
always got what you need , when you need it
by
Verified Purchase
Recommended
Mar 27, 2020
This Home Depot Location has for over 20 years provided excellent customer service. Outstanding ...
This Home Depot Location has for over 20 years provided excellent customer service. Outstanding advice and direction. They have on more than one occasion saved me from making a huge, costly mistake. I can't think of a better staff to represent Home Depot, I know most by name and they recognize me also. it is my second home. There at least 1-2 times a week.
by
Verified Purchase
Recommended
Mar 24, 2020
THE LEVEL OF CUSTOMER SERVICE FROM APPLIANCES, TO FLOORING, TO GARDEN, TO HOME REPAIR IS CONSITE...
THE LEVEL OF CUSTOMER SERVICE FROM APPLIANCES, TO FLOORING, TO GARDEN, TO HOME REPAIR IS CONSITENT THROUGH OUT THE ENTIRE STORE. I COULD NOT ASK FOR A BETTER ENVIRONMENT TO PURCHASE NEEDS FOR MY HOME.
by
Verified Purchase
Recommended
Feb 24, 2020
Polite, friendly employees, knowledgeable of where things are located, most generally have everyt...
Polite, friendly employees, knowledgeable of where things are located, most generally have everything someone would need for most construction needs.
by
Verified Purchase
Recommended
Feb 22, 2020
Associates are very helpful and knowledgeable
Associates are very helpful and knowledgeable
by
Verified Purchase
Recommended
Feb 17, 2020
the garden associate Christi is amazing! She will make your trip more than worth it, and make sur...
the garden associate Christi is amazing! She will make your trip more than worth it, and make sure you are taken care of all the way to checkout!
by
Verified Purchase
Recommended
Feb 7, 2020
in a great location and always fun and exciting to shop
in a great location and always fun and exciting to shop
by
Verified Purchase
Jan 16, 2020
Employees were helpful and friendly. Had everything we needed.
Employees were helpful and friendly. Had everything we needed.
by
Verified Purchase
Recommended
Dec 31, 2019
Store was clean, the staff is helpful and friendly. I picked out what i wanted on line it told me...
Store was clean, the staff is helpful and friendly. I picked out what i wanted on line it told me where it was when i got to the store i went there and it was there.
by
Verified Purchase
Recommended
Dec 26, 2019
I would give them 5 stars, but the customer service desk ladies weren't friendly. All the other e...
I would give them 5 stars, but the customer service desk ladies weren't friendly. All the other employees were excellent. I was there December 26, 2019 at 8:30 A.M. The female employee in aisle 14 area was excellent as well as the lady in the self checkout.
by
Verified Purchase
Recommended
Dec 24, 2019
Luke, in the door department, was very helpful. He showed me some doors that I might not have co...
Luke, in the door department, was very helpful. He showed me some doors that I might not have considered on my own.
by
Verified Purchase
Recommended
Dec 13, 2019
Ordered items online & had issues with delivery men but the store manager took the time to listen...
Ordered items online & had issues with delivery men but the store manager took the time to listen to concerns & rectified the situation. She was extremely kind, courteous & professional. We like this store a lot. It's well stocked, clean & employees are always offering to answer questions & lend a hand to help. Great store all around!!
by
Verified Purchase
Recommended
Dec 2, 2019
The only home improvement store that actually had what we needed
The only home improvement store that actually had what we needed
by
Verified Purchase
Recommended
Dec 1, 2019
Store employees are consistently friendly and knowledgable
Store employees are consistently friendly and knowledgable
by
Verified Purchase
Recommended
Nov 30, 2019
Prices on some common items are a little high. , but overall great store. Roy
Prices on some common items are a little high. , but overall great store.
Roy
by
Verified Purchase
Recommended
Nov 30, 2019
Great store keep up good products and friendly service. Roy
Great store keep up good products and friendly service.
Roy
by
Verified Purchase
Recommended
Nov 30, 2019
I am satisfied with my visit to the store.
I am satisfied with my visit to the store.
by
Verified Purchase
Recommended
Nov 22, 2019
clean, organized, fast and friendly. the best store from my personal experience.
clean, organized, fast and friendly. the best store from my personal experience.
by
Verified Purchase
Recommended
Nov 11, 2019
Things I needed were in stock. Very helpful associate helped me immediately. Store laid out well ...
Things I needed were in stock. Very helpful associate helped me immediately. Store laid out well and clean.
by
Verified Purchase
Recommended
Nov 4, 2019
LOVE this Store location. Store is very convenient, clean, and staff are very helpful.
LOVE this Store location. Store is very convenient, clean, and staff are very helpful.
by
Verified Purchase
Recommended
Oct 21, 2019
I went in to buy the Big pirate ship prop in the Halloween seasonal area, only to find that they ...
I went in to buy the Big pirate ship prop in the Halloween seasonal area, only to find that they were sold out! I inquired at the service desk if the display was available to purchase. Jenny at the service desk was very helpful in connecting me with James, the store manager. He confirmed that they could sell me the floor model, and then jumped right into getting it broken down for me. Carma was an associate in the seasonal area, who also willingly and happily got into the job of dismantling this pretty big prop! James and Carma made sure that all of the pieces and parts were there, and gave me patient instruction on how the ship was to be reassembled. I got to go back to the service desk again for the purchase, where Jenny helped me complete the sale. James was kind enough to offer me a discount due t the item being a floor display! These kind and considerate people displayed through their actions and conversation with me how much they enjoy working with each other, as well as the pride they take in performing their duties as representatives of their store. I am very grateful for their kindness, patience, and solution-based method of dealing with this customer! I will be sure to come back to shop as soon as I am able!
by
Verified Purchase
Recommended
Sep 26, 2019
I've always found the store clean and the employees friendly and helpful (if I needed help, which...
I've always found the store clean and the employees friendly and helpful (if I needed help, which I usually do not). I always go online when I need something and make sure they have it in stock before I go out there. The only negative thing I have to say is that they list products in a search and often don't have it in their inventory and if a product is not available it shouldn't be listed in a search. Several times I've overlooked the "Not at this Store" statement in the listing and made several wasted trips to the store. Other than that it's an excellent store.