#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(843)661-8462
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3051 West Radio Drive
Florence, SC 29501
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Customer Store Reviews

  • 4.7 out of 503 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (503)
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Showing 1-30 of 503 reviews
Friendly employees who want to assist their customers with an neat and orderly store.
Friendly employees who want to assist their customers with an neat and orderly store.
by
  • Verified Purchase
  • Recommended
The environment is amazing and very pleasant and pleasing worker willing to help you in every whe...
The environment is amazing and very pleasant and pleasing worker willing to help you in every where possible. Love Florence Home Depot
by
  • Verified Purchase
  • Recommended
Friendly professional staff and large selection of everyday needs for my home and yard.
Friendly professional staff and large selection of everyday needs for my home and yard.
by
  • Verified Purchase
  • Recommended
Our check out lady Dorothy was awesome and made our experience great. Other associates were also ...
Our check out lady Dorothy was awesome and made our experience great. Other associates were also helpful that day.
by
  • Verified Purchase
  • Recommended
Shawna was on point with her customer service skills. Definitely recommend talking with her for a...
Shawna was on point with her customer service skills. Definitely recommend talking with her for appliance sales.
by
  • Verified Purchase
  • Recommended
I would like to thank Linda for her excellent care and help at the self checkout station. I would...
I would like to thank Linda for her excellent care and help at the self checkout station. I would also like to thank Shellie for her great and speedy customer service at the return center. They both had positive and cheerful attitudes.
by
  • Verified Purchase
  • Recommended
I just recently visited the store location. The store is clean and a friendly environment. My vis...
I just recently visited the store location. The store is clean and a friendly environment. My visit was very special to me today because I could not find this product that I was looking for anywhere. An employee came up to me and noticed that I needed help. I told him my issue and he knew what I needed immediately. He came back with what I needed and explained about other products that could go with it. You don't get this type of customer service everyday. He was happy and willing to help me. I'm so excited that I finally found this product that I have been searching for a long time. I would recommend this store for customers to shop.
by
  • Verified Purchase
  • Recommended
I had a great experience with Heidi, yesterday in the lumber area. I found Heidi, to be very know...
I had a great experience with Heidi, yesterday in the lumber area. I found Heidi, to be very knowledgeable. Go Heidi, you were awesome.
by
  • Verified Purchase
  • Recommended
This store is very great store shop at always friendly employees and never have wait around absol...
This store is very great store shop at always friendly employees and never have wait around absolutely great staff
by
  • Verified Purchase
  • Recommended
Recently found that my local big box store did not have a left sided tub surround in stock, nor w...
Recently found that my local big box store did not have a left sided tub surround in stock, nor would they be able to have one available......Called this store, and Jack in plumbing saved the day!!! This man was so helpful, he looked up what was available on the floor, sent me links, answered my questions, and told me to page him when I got to the store.....He helped me find tub surround, vanity, fixtures and everything I needed for our project scheduled to start in 3 days!!!! Wonderful asset to HD. From now on, I will take the drive from Sumter, SC to Florence SC to shop at HD exclusively!!!!! Every single employee I interacted with was pleasant, professional and courteous. Thank you from a very happy customer.
by
  • Verified Purchase
  • Recommended
I was in the market for appliances today and visited Lowe’s and Home Depot. If you are still look...
I was in the market for appliances today and visited Lowe’s and Home Depot. If you are still looking for friendly service, knowledgeable employees and a pleasurable buying experience...pass by Lowe’s and go to Home Depot!
by
  • Verified Purchase
  • Recommended
Dorothy our cashier was great!!!
Dorothy our cashier was great!!!
by
  • Verified Purchase
  • Recommended
Great store. Clean isles and brightly lit unlike other box stores. Every employee seems to want ...
Great store. Clean isles and brightly lit unlike other box stores. Every employee seems to want to help.
by
  • Verified Purchase
  • Recommended
Store was clean and the workers were very helpful. Love shopping there, keep up the good work.
Store was clean and the workers were very helpful. Love shopping there, keep up the good work.
by
  • Verified Purchase
  • Recommended
Absolutely very helpful and knowledgeable staff. Friendly environment.
Absolutely very helpful and knowledgeable staff. Friendly environment.
by
  • Verified Purchase
  • Recommended
There is something unique about those employees who work at this HOME DEPOT IN FLORENCE .... you...
There is something unique about those employees who work at this HOME DEPOT IN FLORENCE .... you do not need to look any further !!!
by
  • Verified Purchase
  • Recommended
Rather disgusted that employees weren’t wearing their masks properly.
Rather disgusted that employees weren’t wearing their masks properly.
by
  • Verified Purchase
Increase stock of in store items...
Increase stock of in store items...
by
  • Verified Purchase
  • Recommended
It's my favorite store and the employees are very friendly and very informative
It's my favorite store and the employees are very friendly and very informative
by
  • Verified Purchase
  • Recommended
My husband really loves this store because of the availability of sales associates as needed.
My husband really loves this store because of the availability of sales associates as needed.
by
  • Verified Purchase
  • Recommended
The store was very clean. They provided masks at the front door as well as hand sanitizer!! Dorth...
The store was very clean. They provided masks at the front door as well as hand sanitizer!! Dorthy was our cashier. She was amazing. Very attentive and worked quickly to get us in and out.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Good store with great location.
Good store with great location.
by
  • Verified Purchase
  • Recommended
Very friendly place to shop!!!
Very friendly place to shop!!!
by
  • Verified Purchase
  • Recommended
Salesperson JRG4835, Jason was most helpful, very polite and friendly. He made shopping a very pl...
Salesperson JRG4835, Jason was most helpful, very polite and friendly. He made shopping a very pleasant experience, and his accurate knowledge was useful to me. Thanks!
by
  • Verified Purchase
  • Recommended
The Home Depot is safe for all workers wear a mask. Signs are posted on the outside for your safe...
The Home Depot is safe for all workers wear a mask. Signs are posted on the outside for your safety and mine.. The store is clean, well organized and has an abundant of supplies. There is another brand name store which carries some of the same supplies and products but; I change from the other store and I have been very satisfied with the pleasantness of the workers at Home Depot. The worker at Home Depot are friendlier. They are more willing to help the customer find what they need. The person assisting me was very helpful, I found what I needed.
by
  • Verified Purchase
  • Recommended
This store is well stocked - very organized, very clean and lots of new products to check out.
This store is well stocked - very organized, very clean and lots of new products to check out.
by
  • Verified Purchase
  • Recommended
The store was clean and had hand sanitizer and wipes and mask at the door so when you walk in you...
The store was clean and had hand sanitizer and wipes and mask at the door so when you walk in you can use them to wipe down your cart are shopping cart that means a lot to the customer.
by
  • Verified Purchase
  • Recommended
The sorriest selection of what they called number two which is actually the number for grade Fire...
The sorriest selection of what they called number two which is actually the number for grade Firewood in the treated selections I've been growing trees for 58 years I know what I'm talking about the crap that you're selling this what you put in the bottom of a bagel hole and drive over it just to form a foundation it is not to be built with it is so warped and nodded it is insufficient for even building pallets with hey you want me to be honest I am
by
  • Verified Purchase
I love this HD. The store has plenty stock,they are clean and fresh smelling and I’ve not ever me...
I love this HD. The store has plenty stock,they are clean and fresh smelling and I’ve not ever met any unpleasant sales person. No lie, it shocks me because I’m there regularly and everyone has a bad day but after a year of shopping there nearly every week ( just moved into a house in the area which needs lots of work) I’ve yet to run into an unpleasant employee.
by
  • Verified Purchase
  • Recommended
It was awesome visit
It was awesome visit
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 503 reviews

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