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Showing 1-30 of 485 reviews
Dec 26, 2022
Give the guy a raise
Jeff K did awesome helping us with a Milwaukee blower the other evening and helped us elsewhere in the store earlier in the visit. He was very friendly and helpful, especially for as crazy as I’m sure the store had been in the days leading up to our visit. Many years I have spent in the retail world and it’s pretty rare people make eye contact with you let alone add a smile with it. Jeff did a great job! Please at least buy the guy a candy bar!
by
Recommended
Dec 18, 2022
Great store
Some exceptionally nice people
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Recommended
Nov 21, 2022
Great customer service
Staff are outstanding with questions answered, price quotes and product pick up for execution of a large kitchen project.
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Recommended
Nov 3, 2022
Kitchen Design
We had a great experience designing our kitchen with kitchen designer Kim Bower. She was so pleasant to work with, listened to our needs and concerns and helped us create a beautiful kitchen under a tight deadline. We can't wait to see the final product!
by
Recommended
Oct 10, 2022
Panel saw is crap or Operator error?
Wanted a 4x8 sheet cut into 4 separate 11.5" wide pieces. All 4 were tapered one by 3/8". Only offered a 10% discount on the cut pieces, I should have just walked out. I won't buy lumber at this store again.
by
Oct 8, 2022
managment style that knows hoe to keep a customer
CUSTOMER SERVICE like you would get from a mom n pop place.
by
Recommended
Sep 27, 2022
Michaela at the paint counter is a literal angel
Michaela went out of her way to help us sample wood stains to find the perfect match for our house. That was the best customer service experience of my life.
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Recommended
Sep 18, 2022
Excellent customer service!
Terry and Angela went above and beyond! They researched a product for us and grabbed the forklift to put our purchase in our trailer.
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Recommended
Aug 27, 2022
More helpful than before
Shopped there yesterday for an assortment of items. I was asked if I needed assistance several times which was a nice change. I got everything I went there for. Tim in Lighting was especially helpful.
by
Aug 9, 2022
Customer service and communication from store is bad.
I purchased items online, sent my daughter to pick it up curbside. It took them 30 min to find the order and when I got home from work saw that they only gave her a partial order. (She did not know what she was picking up, or she would have asked them) I drove back, went to customer service and the employee said that part of the order was canceled due to out of stock items. I told him I paid for it and I did not receive any communication that it was out of stock. He checked the computer, they had over 100 in stock so he walked over, grabbed what I ordered and told me I'd have to buy them because he shows I was refunded. I told him I wasn't refunded and it should just show as part of the order. He told me that if I didn't show refunded, it was a tech issue, and I'd have to contact tech support. I asked for the manager's name, he only knew the first name and when I asked for the managers cards he told me they didn't have any. The assistant manager walked by and was asked by the employee for assistance. After he finished his conversation with another employee, he asked how he could help. I explained the situation and he had no response. I asked for proof that I was refunded and he printed out a receipt that the other employee either didn't know how to do or was uninterested in helping me because his Door Dash just arrived.
by
Jul 28, 2022
Love HD
Love this store and it employees . . Always courteous, helpful and most Importantly . . available.
by
Jun 17, 2022
Friendly and Helpful Staff!
Needed a board for VBS, and manager, Ken, said the store would donate it! We have had other experiences at this store that were pleasant and useful.
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Recommended
May 6, 2022
Martha needs to go
Martha was super rude and demeaning to a cashier in front of me. She has a bad attitude and doesn't treat employees or customers with kindness.
by
Apr 27, 2022
Assistance with a decking issue
I want to acknowledge Cory. She was very helpful with a decking situation and made it right.
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Recommended
Apr 13, 2022
Shop at another store!
Staff was unfriendly and not helpful. Many were standing around and one even told us he was bored while we waited forever for one guy to help us. No one else would. We just gave up and left. Shop somewhere else!
by
Mar 12, 2022
Great people!!
We visited to buy a couple items and to help socialize our puppy. Everybody at the store was awesome, especially Mustache Mike!
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Recommended
Feb 15, 2022
Poor Customer Service
Worst experience with a Home Depot store today.
by
Feb 8, 2022
GREAT FOLKS
WE ARE IN THE MIDST OF A REMODEL AND HAD TO DEAL WITH EVERY DEPARTMENT, WHICH WE WERE NOT LOOKING FORWARD TO DOING. LO AND BEHOLD EVERY EMPLOYEE AND EVERY DEPARTMENT FROM FLOORING TO APPLIANCES AND PAINT TO PLUMBING WAS LEGIT. THEY KNEW THEIR STUFF AND DIDN'T MAKE US FEEL LIKE WE WERE A NUISANCE.
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Recommended
Dec 28, 2021
Well managed store...helpful staff!
I needed help to place an expedited order for replacement garage door springs and their millwork specialist placed the order for me immediately. Greatly appreciate the kind and efficient attention to my need.
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Recommended
Dec 27, 2021
Tim is the best!!
Our GE dryer has died after 8 years of hard service. It was a very sad day when it died.
After reviewing offerings on-line we chose Home Depot to help us purchase a new dryer.
Tim in Kitchens and Applicance listened closely to our needs and desires as he narrowed down our options. We quickly chose our replacement.
With Tim's guidance we were able to secure 18 months of 0% financing and look forward to receiving our new dryer soon.
The product was in supply and is to be delivered to our home in four days.
Thank you Tim!
TnT
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Recommended
Nov 29, 2021
Horrible
Management was awful! Sales sold me something that could not be installed even after I explained what I needed. Home Depot took zero responsibility for their mistake. Management refused to help rectify the situation. Worse experience of my life! DO NOT SHOP HERE!!
by
Nov 2, 2021
Excellent Customer Service
My wife and I recently visited this Home Depot store to shop for a microwave oven to replace the one we currently had - that had stopped working. We found a microwave that was a clearance item, and purchased it and took it home. Unfortunately, when we arrived home, we discovered that it didn't have the installation kit or hardware we needed to have it installed. The next day I went back to the store to see if they still might have the installation kit, or one that would work to complete the installation. Unfortunately, they didn't and the only options available seemed to be: either ordering the parts needed, and hoping they would arrive soon, or just returning the microwave we'd recently purchased and getting a refund. Neither option was really what we were hoping for, and at that point the Appliance Manager did some further checking and discovered they had in storage a very similar microwave to the one we had originally purchased, and it was still in its original shipping container. They offered to sell it to us for a reduced price for the problem we had experienced, and we were very pleased with the microwave we ended up with, and how the whole situation was handled by this Home Depot store.
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Recommended
Oct 16, 2021
great experience!
I was immediately helped right away, John, Martha and Wade all should be commended, I realize they were all just doing their jobs, But from a customer standpoint it was very comfortable and refreshing to have the grateful help!
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Recommended
Oct 13, 2021
Rude employees
The elderly man working in electrical was the rudest person , I have met in a while. Short with his answers and couldn’t help me , like I was bothering him. This associate needs to retire.
by
Oct 9, 2021
Need more employees
You need more employees, especially if you can find ones like Jason at customer service!
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Recommended
Jul 27, 2021
Michael went above and beyond in addressing my needs. Thanks you from someone who has been in sal...
Michael went above and beyond in addressing my needs. Thanks you from someone who has been in sales with fortune 500 companies for 15 years.
by
Verified Purchase
Recommended
Jul 18, 2021
Overall great experience. The employees here are incredibly helpful and go above and beyond to en...
Overall great experience. The employees here are incredibly helpful and go above and beyond to ensure you get what you need and have a great experience. It is no easy task to get a massive box (Traeger Grill Pro 780) off the top shelf of storage in the store and into a car, but they made it seamless and assisted me the whole way. Great job!
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Verified Purchase
Recommended
Jul 11, 2021
Please see previous notes
Please see previous notes
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Verified Purchase
Recommended
Jun 30, 2021
Great help in checkout was Kaylee. Highly recommend her.
Great help in checkout was Kaylee. Highly recommend her.
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Verified Purchase
Recommended
Jun 28, 2021
Very friendly staff, and super helpful. Well stocked shelves. Great operating hours.
Very friendly staff, and super helpful.
Well stocked shelves.
Great operating hours.