Reviews for Kapolei #1706

Darin was very courteous, friendly and patient.

Excellent customer service Ginsey from service desk along with co workers. Thank you

The locations awesome there is always people willing to help. Everything’s always stock nice and neat and everyone is friendly. Best Home Depot in the island.

Great customer service there every time. Sonny, Ester, Linda and Paul are great to work with at the front desk.

Liam in Garden saved my night by helping me find THE LAST PITTISPORUM PLANT!! They’re hard to find and not that plentiful but he walked me to the correct section and showed me where they should be and lo and beehive.. there it was! Thanx Liam

If I weren’t shopping with someone else I would love to browse through the entire store just to look what Home Depot REALLY have.

Not everyone was friendly but the locals were although I see them struggling they still manage to acknowledge customer Mahalo to the.

Saadique at Home Depot was instrumental in making my outdoor shower project a success. Her kindness, patience, and extensive knowledge stood out during the entire process. Despite having my infant with me, Saadique provided top-notch assistance, guiding me through the store and explaining each component with clarity. Her dedication to customer service is commendable. Saadique's expertise and exceptional service made my experience memorable. Highly recommend seeking her assistance for any project.

Love the people and exceptional service. Most associates have lots of knowledge in various areas.

I always appreciate the clean and professional atmosphere of the Home Depot in Kapolei. Appreciate all the work the staff and store put in to making shopping there a pleasant experience.

My husband and I came for vinyl. We received amazing help from a polynesian man who cut our flooring. We then went to look at faucets and got amazing service from a women with curly hair in the plumbing area. She even walked us to the fron where we were greeted with amazing customer checkout ladies. Awesome!!! We found our new home store. Thank you.

All the employees from the time I entered the store greater me, asked me if i needed help, showed me what isle to go, smiled and helped me at self check out. Plus the sakes associate who assisted me at self check out helped me save money and showed me items that would compliment my tool buying purchase

This store had a product I couldn't match anywhere else. Great staff and service.

Just received my stove.

From the moment I walk in to leaving the store the customer service was excellent. Thank you Kapolei Staff

Appreciate all the friendly workers’ assistance!

Walked in and immediately received assistance from Ernie, he knew exactly where I needed to go to find what I needed. Superb customer service.

Cynthia from appliances went the extra mile to ensure we got the best deal on a washer and dryer. She even followed up to see if our delivery was scheduled correctly and on time. Amazing service!

HELPFUL, KNOWLEDGEABLE EMPLOYEES TO GET MY PROJECTS DONE

Kudos for the great service Rosemarie of kapolei branch please put more people like her in your store for me this is really a great example

I buy tools from Home Depot on the regular for work but the selection is poor compared to online but they don’t ship to hawaii either so they are missing out on plenty of sales!!

Great hospitality and helpful

Darin had excellent customer service and was very helpful during my trip to the Kapolei Home Depot. His help was very much appreciated.

Employees on the floor could be more friendlier. Smile, Say Aloha, Never hear from them say- May I help you until I ask. I miss that door greeter in the wheelchair that did go beyond and make me smile. I like the changes. I can pull up my car in the front and load my heavy stuff including Concrete. Thank-You Matt & Brandon!!!

Ginsey is great. She's the best.. plus she's left-handed. Left-handed people always do things better.

This store can get busy but never too crowded where you don’t know where to push your cart. The aisles are big and allows for traffic from different directions to pass through. Always stocked and always friendly!

I needed to paint my granddaughter room, but I didn’t know what paint to buy. Rosie in the paint department help me find the right paint for my job. Thank you Rosie.

I went to Home Depot in Kapolei and as someone who has recently bought a home and been going through the process to renovate it. When my husband and I went to customer service the employees were just so accommodating, friendly, and helpful! I’m very thankful especially as it’s a first for us trying to navigate and find the types of materials needed for the renovation and it felt at ease having these employees be so welcoming and friendly!

We looked everywhere for economically priced replacement cushions for outside patio furniture. Elsewhere, it would have been cheaper to buy a whole new patio set but Home Depot Kapolei had the replacement cushions in the perfect color, thickness and price.

I walked into the garden shop and was kindly greeted with a smile by Rusela. Then had the best shopping trip due to customer service by Liam Gwaldarama. Walked me through garden shop providing service and helpful advise!!!! Best customer service I've ever had at a hardware store!!!! Thanks Liam!!!!!