#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(661)951-2404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
44226 20th St West
Lancaster, CA 93534
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Customer Store Reviews

  • 4.6 out of 675 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (675)
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Showing 1-30 of 675 reviews
Love this Store
I have been shopping here for 20 years and the service, product availability, ease of locating needed items has consistently been wonderful!
by
    • Recommended
    Brooklyn, check out cashier.
    Brooklyn, a check out cashier at this store, had lovely manners, beauty and seasoned professionalism, at the Lancaster, Ca. store. Respect her as a lady and she needs to be treated as one; the other clerks have helpful with seasoned courtesy. I, Leonard White Jr. love shopping at this stor.
    by
      • Recommended
      About cashier
      Lauren was very efficient and very helpful.
      by
        • Recommended
        Tape for my hose and help.
        I came in for a quick purchase after work Near the end of the day and had my sunglasses on. They have readers at the bottom half but when I got to the checkout area, I couldn’t see the screen very well. Brooklyn came over and helped me with my check out which was very much appreciated. Many times when I ask for help, people are too busy or they’re very rushed or I have to wait a while while the employees finish chatting with each other. This young lady was talking to another employee, but when she saw me wave for some help, she immediately graciously left her conversation and came over to assist
        by
          • Recommended
          Great
          Great assistance really friendly people ready to help
          by
            • Recommended
            Great service and windows
            Love the low e windows and Lily the cashier was great!
            by
              • Recommended
              My nonprofit could really use the funds to help elderly have swamp coolers which I install for free
              Home Depot is much better than all the rest I come here because it's close and all the services are up to par except to rental which would be real nice it's all the way in Palmdale
              by
                • Recommended
                This is a great shopping place
                I bought blinds for my windows paint for my walls and stocks for my charging stations and they were extremely well made and well sold will 100% shop here again
                by
                  Great customer service
                  Sally was an excellent representative. She answer all questions.
                  by
                    Convenient acquisition of tools.
                    I’d like to thank Malaya for helping me with getting checked out here. Nice and easy, all good!
                    by
                      • Recommended
                      Home away from hom
                      I buy from homedepot every couple of days. My experience is always pleasant! The employees say hello and are always helpful! This reflects an exceptional upper management culture.
                      by
                        • Recommended
                        Garden & Keys
                        I paid a visit to the Home Depot on 20th Street W in Lancaster and I was glad I did. I initially came in to get a key cut and ended up going into the garden section. Both the lady at the key-cutting machine and the lady, Precious at the outdoor garden was polite, kind and personable her demeanor made me feel that this was a store I would like to come back to.
                        by
                          • Recommended
                          Great service
                          Lady Lizzy give me so much happy
                          by
                            Customer service
                            Danyelle was very helpful with the return
                            by
                              • Recommended
                              Great Staff
                              Very good store and employees are very courteous and helpful to customers.
                              by
                                • Recommended
                                Friendly Cashier!
                                We purchased floor titles and the cashier was very friendly and accommodating. We did not ask for help but she immediately offered to assistance as soon as we walked up. She was very kind.
                                by
                                  • Recommended
                                  Poorly managed store that I been to.
                                  Poor customer support at this store.
                                  by
                                    Great Store with helpful employees
                                    I like this store. Fast friendly service.
                                    by
                                      Great Shopping Experience!
                                      Love this store . . . always able to find what we need or someone to help us in locating what we need. The staff is always very friendly and helpful.
                                      by
                                        • Recommended
                                        Products for construction projects
                                        I am in the construction business and find a majority of my products at home depot
                                        by
                                          • Recommended
                                          Great lighting and available help
                                          Everything I need is always here
                                          by
                                            • Recommended
                                            Good store and good price!!!
                                            I can find anythings I need for my job, this place is really fantastic, good staff, thank you so much
                                            by
                                              Great Customer Service
                                              of all the times i’ve gone to this specific home depot i’ve always had the joy of seeing great customer service being used! great job!
                                              by
                                                • Recommended
                                                Awesome staff
                                                I love the garden department. Employee Linda is the best! Super friendly, helpful and knowledgeable.
                                                by
                                                  • Recommended
                                                  Another 5 star shopping trip to Home Depot
                                                  As always everyone was helpful and friendly and helped me find everything on my list. Cashier LINDA was particularly helpful in inputting my military veteran discount and also telling me of a major discount on one item I was purchasing! Can always count on Home Depot to have what I need and in a sufficient quantity for my projects.
                                                  by
                                                    • Recommended
                                                    Customer Service
                                                    The employees need to be trained to look up authorized users on commercial accounts if they're going to give customers a hard time at check out. This is why I always use self-checkout. Faye was very rude and then told me I couldn't use the credit card because she didn't know how to look up the company name. Then as I was trying to help the poor kid who checked me out, she tells me not to touch the screen. This lady was a complete joke! I'm hope she felt dumb after she seen that I was an authorized user on the account.
                                                    by
                                                      Investor
                                                      My customer service experience was amazing. Thank you Claudia for everything and being so helpful and knowledgeable about my home improvement Equipment!
                                                      by
                                                        • Recommended
                                                        Great visit
                                                        This store was great the restrooms were clean the employees were courteous and very helpful
                                                        by
                                                          • Recommended
                                                          Great store employees
                                                          Very helpful and patient
                                                          by
                                                            • Recommended
                                                            Excellent Employee Service
                                                            I am a widow, retired, and work as a part-time teacher and home health worker with special needs children. My husband was very good with home projects. Working several jobs, I have very little free time. I usually research a project before coming to Home Depot to help me make a final informed decision. I know they will help me to get the "best bang for my buck." I have had excellent, caring, patient, professional, and informed associates advise me and connect to the right people to help me with my purchases and installation. Thank you Home Depot.
                                                            by
                                                              Showing 1-30 of 675 reviews

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