#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(217)238-5405
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1301 Fort Worth Way
Mattoon, IL 61938
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 457 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (457)
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Showing 1-30 of 457 reviews
Purchase of my new riding lawnmower
Excellent service at the Mattoon Il store. Very helpful and professional employee who helped me with the credit application and the purchase of my new riding lawnmower!!
by
    • Recommended
    EXTRAORDINARY STAFF
    Great employees and staff very helpful,especially, a man named Quincey!!
    by
      • Recommended
      Employees are knowledgeable and helpful
      I have shopped at several DIY stores and the employees at this store know their stuff.
      by
        • Recommended
        Great Service!
        All the staff are very helpful. I always enjoy shopping there!
        by
          • Recommended
          Friendly employees
          Always greeted nicely and helped through the store,
          by
            • Recommended
            Store employee
            Gangsta grandma Carolyn was awsome
            by
              • Recommended
              Customer service sucks
              Everyone was rude. Blamed me the customer for a stocking/price mistake multiple boxes of the same item were stocked in wrong location so when I thought there was a sale apparently it was in the wrong place. I think they should of honored the price where the item was instead of blame me for not checking to sku# to make sure it was in the right place
              by
                There's 'No Place Like Home Depot'.
                I absolutely LOVE Home Depot. The competitors M's and L's pale in comparison. Super friendly and always helpful staff. They treat me like i and a VIP. LOL.
                by
                  • Recommended
                  Home Depot Mattoon Illinois staff
                  Recently purchased a refrigerator and all the staff involved were very helpful. When I visit this store on occasion the staff are always ready to help. They always greet you and ask what they can do to help you.
                  by
                    • Recommended
                    Great features !
                    The employees help you find and load heavy items.
                    by
                      • Recommended
                      Perfect Visit!
                      Excellent Customer Service! The staff was awesome! Everything was perfect.
                      by
                        • Recommended
                        Credit where due.
                        I like picking up order. Sarah had it all ready to go!! She deserves a raise
                        by
                          Lumber
                          Lumber is substandard! Need to strive to make the quality that the contractor will want to buy it
                          by
                            Mattoon HomeDepot has a great gardencenter with an excellent selection of high quality plants
                            I bought a rose bush here that took right off and has performed very well for a number of years now.I love their selection of annuals as well! Also I am happy with the room size rug I bought here and I am pleased with their customer service
                            by
                              • Recommended
                              Worst experience ever
                              Items not delivered initially. Damaged when delivered. Rude service. Waiting weeks for a refund. Had to call 8 to 10 times for different issues. Very unprofessional. Do not recommend home depot for anything. Extremely frustrating
                              by
                                Clean and organized experience
                                Home Depot is always a one stop shop for our household needs. Thankful it is always organized and labeled nicely so things can be found easily!
                                by
                                  • Recommended
                                  Service
                                  Every need anything in plumbing ask for Dale
                                  by
                                    • Recommended
                                    Friendly and helpful staff
                                    Racheal made our trip fast and easy. Thanks
                                    by
                                      • Recommended
                                      Great place!
                                      Pleasant and helpful staff!
                                      by
                                        • Recommended
                                        Kingsford
                                        Bring back Kingsford twin packs for $9.88
                                        by
                                          • Recommended
                                          Dakota was super helpful!!
                                          We had several rebate cards to scan and Dakota took his time and was super helpful!
                                          by
                                            • Recommended
                                            Salesperson
                                            Buying window replacement.
                                            by
                                              • Recommended
                                              Very friendly staff
                                              Sometimes we go there just to look around w/o a specific purpose. We take our golden retriever with us and the staff are always so friendly. He loves the store and staff!
                                              by
                                                • Recommended
                                                Great
                                                The employee Brett that came to our house was very polite, patient, and helpful.
                                                by
                                                  • Recommended
                                                  Great help.
                                                  Came in to buy some items for yard work. Employees helped me find everything I needed. Carolyn at self checkout got me squared away on using their system and got me what I needed to sign up for military discount. I'll be back!
                                                  by
                                                    • Recommended
                                                    Great store, super employees!
                                                    We really love shopping here. The employees are definitely helpful and are always friendly.
                                                    by
                                                      • Recommended
                                                      Store merchandise
                                                      I’m very pleased with their store brands!
                                                      by
                                                        • Recommended
                                                        Wonderful employee customer service
                                                        I had lay Lisa and Tyler find wood that I needed and even gave me an easier and greater options they talked highly of one another i think it is important to see the best in your workmates
                                                        by
                                                          Fantastic place to shop!
                                                          Went to buy a finish nailer. The person helping was so sweet, helped us compare and read boxes for us.
                                                          by
                                                            • Recommended
                                                            The Best Customer Service and A Great Selection
                                                            The Mattoon Home Depot Store #1967 has always employed the most courteous and knowledgeable employees. I have never visited the store without being asked by store associates if I needed help locating an item or if I had questions. The store is neat, and clean, and has a good selection of items ranging from garden to commercial contracting.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 457 reviews

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                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm