#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(480)898-4302
Tool & Truck Rental(480)898-4308
Store Hours
Mon-Sat: 5:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
853 N Dobson Road
Mesa, AZ 85201
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Customer Store Reviews

  • 4.8 out of 642 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (642)
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Showing 1-30 of 642 reviews
beginner friendly for gardening!!!
a month ago i bought my first outside plants! david helped me pick them and repot them at the store!!! He was incredibly helpful and kind! when i asked if they were all cat friendly he looked it up for me instead of telling me i don’t know, i really appreciated that! today i went in to get more plants and again he was so helpful and friendly!!! Any questions i have about gardening they always get answered in the most knowledgeable way! I would also like to thank the super nice lady, [i didn’t catch her name:(] she was equally as friendly and super knowledgeable! i love the garden section here!!!! this hobby helps me loose stress and i appreciate always being treated with kindness by every staff member! awesome job guys ! thank you all❤️
by
    • Recommended
    Employees
    Not only were the employees excellent, and the cashiers great as far as friendliness and helpfulness goes but the products in the materials were better than I expected. As far as the quality goes like everywhere else the prices are a little bit too high, compared to what they were before Covid, but I guess everybody needs to make a dollar maybe not three dollars but a little bit more it’s understandable but I enjoyed my shopping experience with Home Depot and I will return for more products
    by
      The Installation Cost I was charged for a water heater was excessive
      I purchased a new water heater and made arrangements to have a Home Depot affiliated service provider install the water heater. Parker & Sons charged me over $740 for less than 2 hours of work. Their installation service cost more than the water heater itself. Do not make arrangements for installation of your water heater. Home Depot and Parker 7 Sons charge exorbitant prices for basic plumbing/installation services.
      by
        good customer service
        One of the best locations
        by
          • Recommended
          Tool, lsle
          I see another stores how you’ve opened up the isles in the tool bin area I would like to see this done at superstition it’s really convenient
          by
            Crap Customer service
            Employees Don't care to help
            by
              Good customer service
              Great help from Anya
              by
                • Recommended
                Worst Home Depot Ever!
                This store has terrible customer service every time. I will travel extra miles to avoid this location.
                by
                  Customer satisfaction
                  Paint department. Outstanding employee, whose name is Raphael. He spent a considerable time to help and teach me,. I needed wood filler and, an exact varnish to match my 180 year old antique Armoire. So thankful.
                  by
                    • Recommended
                    Excellent customer service
                    Quick and easy shopping. Friendly and courteous service. Overall excellent service.
                    by
                    • DIY
                    Misty made my night
                    I came in looking for The MILWAUKEE Fog-Free Safety Glasses Model Number - 48-73-2012 however they weren’t in stock. I ended up getting the next best thing, when checking out Misty was really sweet to me and that was enough for me to take the time out of my night to write this review.
                    by
                      • Recommended
                      Employees
                      Becky in tools and Ace are wonderful employees. I've dealt with many times. I wish Anna was on the floor again. She is the best Dodson homedepot has
                      by
                        • Recommended
                        Going above and beyound,
                        Last year during Covid lock down, I had a friend that brought her foot and I was responsible for transporting her to doctor visits, xrays, exceterae. I was 88 years old and pretty healthy but I needed to get a ramp made for her front door so I did not need to lift her up over the threshold. David in lumber was so gracious to make a small ramp to help me in my caring for my friend. I very much appreaciated his help during this stressfull time For this reason I always go to Home Depot when I need something they have.
                        by
                          Great store
                          This store is always clean and customer service is always polite and friendly!
                          by
                            • Recommended
                            Very friendly cashier
                            I bought more than 1,500. Worth of plywood great quality very friendly people I needed assistance help camed right away, most friendly cashier ever come across in the valley Elena she was very helpful she answered me all my questions I had. I’m very happy with the service
                            by
                              • Recommended
                              Excellent employees at this store!
                              We were looking to buy a swamp cooler and had a bad experience at a competitor home improvement store. Tim, the employee who handles plumbing in this store, was very knowledgeable answering all of our questions without hesitation. Listed to our concerns and was very well spoken and friendly. He made the shopping experience so easy after having a such bad experience elsewhere. Happy to know we can come back to this store and receive such great service!!
                              by
                                • Recommended
                                Great customer service
                                Had never been helped with everything I was looking for in such a customer friendly atmosphere. Didn't have to look for help, I was asked if I could use help. Throughout the shopping experience the time, kindness and patience of employees was astounding. Thank you
                                by
                                  • Recommended
                                  Warranty claim, no problem!
                                  My waterheater deceided to give up. The crew I dealt with was very accommodating. Lannette, David and Nancy made the process painless.
                                  by
                                    • Recommended
                                    Great store, well run
                                    I moved to Mesa in August 2020 . Store 6862 in Mesa Riverview is my go to Home Depot as it is 5 minutes away. I have found it to be a clean , well run store. The associates are all very friendly and helpful. The store manager, Brandon, is out in the aisles, accessible , helpful, friendly. All in all, always a good shopping experience.
                                    by
                                      • Recommended
                                      Helpful employees
                                      I always need help finding the correct item for my projects. This store never fails me . The personnel pay attention to my needs and usually are able to find an answer to speed my project along.
                                      by
                                        • Recommended
                                        Helpful Staff! Some Products not Available On Floors
                                        Some items in the app that say available in store may not have a home. Such as this Spring Assortment Kit. I had to see an associate and they helped me track down this product and I felt bad for it but it really helped with my project! Thanks for helping me out guys! I didn't catch your name but I'll happily come back to this location!
                                        by
                                          • Recommended
                                          Can always find what you need!
                                          Helpful employees with everything you could need for home improvement and projects in one place! Great return policies and year round varying deals.
                                          by
                                            • Recommended
                                            Customer Service - Dana
                                            Dana is the example of how customers service should be handled!!
                                            by
                                              Good employees
                                              All of them were very nice and helpful.
                                              by
                                                Tammy is the worst cashier
                                                Tammy talked down to me and insisted I was below average intelligence. I will never come back to this location because of her.
                                                by
                                                  Great Customer Service!
                                                  The employees were extremely friendly and asked how I was doing multiple times in my visit. The cashier was exceptional and saved me $50 on a second account that I did not know about. Best experience yet at a Home Depot.
                                                  by
                                                    • Recommended
                                                    Great store with great service
                                                    Bought a Samsung Hub fridge we saw online. Outstanding experience from start to finish at the appliances department.
                                                    by
                                                      • Recommended
                                                      Love Home Depot
                                                      They have everything and it's easy to find what your looking for. Friendly service too
                                                      by
                                                        • Recommended
                                                        Great employees
                                                        Employees were helpful, very knowledgeable and friendly. I’ll be shopping there a lot. If your looking for cabinets, find Christine. She is amazing with design and ideas.
                                                        by
                                                          • Recommended
                                                          Great Experience
                                                          An employee, David, provided me with awesome service. When I arrived at the cashier to check out, I asked for the Mgr. (I wanted to brag about David). The cashier says: “Here he comes”. I turn around around and it’s the same “David”!! I laugh and tell him I planned to brag about him to the manager. As a retired healthcare executive, I thought that here’s a manager that exemplifies “Servant Leadership”. Simply Outstanding!!
                                                          by
                                                            Showing 1-30 of 642 reviews

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