Reviews for Orange Township #3836

I shop here every day; I find what I need so it is very dependable to get my jobs done for my customer's

I bought Glidden paint to match existing deck color and deck stain for my 24 yr old deck. Glidden paint was perfect and the Olympic stain (have the store shake it up) apply smooth with a glide pad. Used one gallon for each only, deck size 18'x22' with railing and skirt. About a pint left of each.

Sidney helped me at the return desk. I had items in different forms from the original tender. Sidney was helpful and patient as we searched for the correct information required for the returns. He did so with a positive attitude which seems rare in many places these days. He was a professional from beginning to end.

Organized and sorted

I THOUGHT THE CUSTOMER SERVICE BY DAVE WAS GREAT

We initially bought the battery powered small chainsaw at Home Depot 4-5 years ago. It would not run this Spring but the battery showed a full charge. Working with Rob D, we found that either our charger at home or the battery was defective. He sold us a new charger to try which we did. Such great service!

This is the second time I had to make an emergency purchase. My washer had to be replaced and I received great customer service that made my purchase stress free and seamless right up to delivery that arrived on time and as expected! Great employees and very clean store as well!

I needed a specific piece of soft but strong rope for my little woman, and they cut it fast without any embarrassing questions about how I'd use just 10 ft in a truck.

Danielle is always willing to go out of her way to help me with my crazy ideas. She has helped me find good contractors and good deals on items I need (and don’t need but want) lol. I come to this store cause I know she will help make my crazy ideas come to life.

Yes Caleb does Rock!

Our refrigerator died and we needed a new one ASAP. We had limited time to shop. We visited the Orange Twp. Home Depot and worked with Michelle Davies in appliances. She was amazing. She asked us if she could help us, was very friendly, and took as much time with us as we needed to make our purchase. I highly recommend the Orange store and especially Michelle Davies. Thanks Michelle - you were great!!

Danielle is amazing even though I’m not a pro contractor she helped me throughout the whole store basically. She help me find tools for my husbands birthday gift and even got me checked out with no issues. She was a life saver for real!!

Thank you guys so much

Powell Home Depot has proven to be very reliable in finding quality products, getting good service, and finding the best price. They have won me over from other options helping me with every aspect of home maintenance and improvements. Good experiences for years at this location.

I had the pleasure of being assisted by Miguel during my visit. He was the perfect balance of "this is what you are looking for but this could also be an option". He knew where things were and what was available. Learning that the department that I was shopping in was not his area, only adds to the impression that I got. The store was well covered and the associates were not showing the rigors of a long black Friday. Kudos HD!

We came in looking for a Christmas tree and Brent helped us out. He was very kind and friendly. He made sure we had all of our questions answered, and he even gave us a special offer because it was my wife and I’s first Christmas tree to buy together. He was incredibly helpful

I went in looking for a specific product that was out of stock and Mercy personally took my phone number and called me when it came in! She is so kind and friendly and this was the best customer service experience that I have had at any store ever! She went so above and beyond! Because of Mercy, my husband and I will buy everything we need at this Home Depot because we felt so cared for.

Too much stuff in the aisle , can’t get past employees and other customers. Makes it seem like a cheap discount store.

The cashier Debbie and the store associate were rude for no reason. No greeting, no smile, blunt questions "what else do you want to return?" "what is wrong with the item?" "here is your receipt" A robot can do better.. I wonder if me being colored had a part to play. Because I heard 2 white people behind me being asked if they needed any help and myself completely ignored as if I never existed. I made 300$ or more worth of purchase in the Thanksgiving sale and this is how I was treated. Actually who cares there how much you spend!

Salesperson went well above and beyond to assist with unique purchase that was out of stock.

Whenever I go to this store, I can always find the solution to a problem that needs to be addressed. They have really helpful sales associates that are friendly and offer great recommendations to help address your needs. I am very grateful for this Home Depot; it's my favorite store!

To build a tabletop, I needed veneer plywood of high quality. Gene helped me choose the plywood and cut it to my measurements. In addition, he placed a call for help to put it into my car. My experience shopping at this store has been excellent.

shop there and always get good service

At the Customer Service desk the Home Depot reps were very efficient and friendly in procesing my return items.

I was not looking forward to my trip to Home Depot because my list was long and I had no idea where anything was located. I walked in and Gene approached me asking if I needed help. I laughed and handed him my long list. I explained that I was shopping for my handyman. Gene took me around the store and helped me find every single item on my list in under 10 minutes! He was a rock star!!! It would have taken me over an hour if I had been left on my own. Thank you Gene!

needed help finding a ryobi blower/vac. they found it for us , carried it out, and gave us our 10% discount even though we forgot the card at home so we didn't need to come back

I am a regular customer (mostly in the lawn and garden department) and I am happy to say that I usually find all of the fertilizer and weed control items that I need. However I did notice that the shelve is empty that did have the gallon size concentrate of Round Up.

Had to get product shipped. It shipped the next day. Great service! Rob D. Went above and beyond!

We have found this store very convenient as we were able to find what we needed, the staff was very helpful and friendly, especially Scott and Gene. Wonderful Store, Wonderful people.

Great service very helpful help