#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(763)519-9484
Tool & Truck Rental(763)519-9480
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1705 Annapolis Ln
Plymouth, MN 55441
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Customer Store Reviews

  • 4.6 out of 451 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (451)
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Showing 1-30 of 451 reviews
Great Employees
I had a great visit today at Home Depot. All employees were helpful and friendly. Luceneta checked me out and I had a hard time accessing my Home Depot account on my phone...she tried to help but it wasn't working so she was kind enough to give me my military discount.
by
    • Recommended
    This store was well stocked and very nice people
    I just received a new set of appliances from a friend of mine for my birthday I was very happy and Dave made it extra special
    by
      • Recommended
      Helpful kind employees
      The Home Depot in Plymouth’s employee Timothy is extremely helpful and kind! He will be the reason I would shop at this store again!
      by
        • Recommended
        Wonderful employees
        We were in to buy a new microwave and we weren’t sure on the size we needed or if it would fit. Brian in the appliance area went above and beyond to help us out. We will definitely be coming to Home Depot more
        by
          • Recommended
          Efficient microwave
          Love the menu selections and the one button to determine time for cook
          by
            • Recommended
            Don't buy and use HD gift cards
            Unfortunately if you buy something online with a HD gift card and return it at the store you will only get an IN STORE credit on a gift card.. Can't use it online. NO EXCEPTIONS.
            by
              Frank Sucks
              What a rude employee!! Shouldn’t be dealing with customers
              by
                Great service
                I came into the Plymouth Home Depot to buy several small items that are in very different places in a large home improvement store. I was quidkly greeted by a friendly staff member who went with me to get all three items. In a time where staffing is difficult, this Home Depot has figured it out.
                by
                  • Recommended
                  Excellent Store and Employees
                  I purchased a Bosch dishwasher there and the experience was great.
                  by
                    • Recommended
                    Great customer service!
                    by
                      • Recommended
                      Great customer service from Adam!
                      I had the BEST customer service help from Adam F at the Plymouth store! I had been dealing with a fan install issue at my home and Adam went above and beyond a) over the phone and b) in the Plymouth store to help solve my issue. He had a vested interest in my problem and was devoted to help and find a solution for me. On top of that, he was kind, and patient. By far, Adam was one of the best doses of customer service I have dealt with in a very long time!
                      by
                        • Recommended
                        Rude employee, avoid this store if possible
                        Tried to have window shade cut to size, it was very difficult to find an employee to help. When I did find someone, they were rude and borderline aggressive to me. They ended up just turning there back on me and walking away (without helping). I realize that the customer is not always right, but in this case I was not rude nor did I raise my voice. I would avoid this Home Depot if you have other options.
                        by
                          Great service!
                          I had a huge order of 30 cans of paint, in 30 different colors! Bob helped me get everything I needed, great service with a smile! Thanks
                          by
                            • Recommended
                            Helpful Staff!
                            The paint department did a great job of helping me today with matching paint colors. Other staff were very helpful, and that has consistently been my experience at this store
                            by
                              • Recommended
                              Very well sticked
                              Happy to visit this location. Very friendly and helpful staff
                              by
                                • Recommended
                                Satisfied, long term, retail customer
                                Thank you for a well run, well stoked merchandise outlet. The personnel are friendly, helpful and knowledgeable which lends to a satisfactory shopping experience!
                                by
                                  • Recommended
                                  Great experience!
                                  Overall smooth return and the cashier was friendly!
                                  by
                                    CUSTOMER SERVICE ON THE RISE
                                    They keep getting better and better. Used to hate going to this store. It is cleaned up and easier to get around. Still needs work at the Pro Desk. Not so inviting. No leader evident. Otherwise service is very available and kind. Easier to find things. The managers are awesome.
                                    by
                                      • Recommended
                                      Was OK.
                                      It is a store in which I have been able to solve many of the problems or arrangements that I have wanted to make in my home but, they should improve more in having more associates in the store and at the cash registers to help you and improve the flow of the consumer. It also does not hurt to have more competitive variety of brands and more restock.
                                      by
                                        Great place to buy appliances.
                                        We are updating our kitchen and needed appliances. This store had a good selection and knowledgeable staff to help us out. We bought LG products.
                                        by
                                          • Recommended
                                          Best deal ever.
                                          We bought a Milwaukee tool kit that was an amazing price. Had everything we needed in one box. There are many different combinations at several stores. This one blew them all out of the water.
                                          by
                                            • Recommended
                                            Great Service!
                                            One of the store associates named Davis helped me load up all my foam board into my trailer today without me even having to ask him for help. He was very pleasant to talk with and made my shopping experience a good one!
                                            by
                                              • Recommended
                                              Exceptional Customer Service
                                              This was the second time we've done major flooring purchases at Home Depot. Steve was exceptional to work with, very knowledgable, helpful, and thorough. When you spend thousands of dollars, it's reassuring to clearly understand the products, the purchase, and the installation. He went above and beyond.
                                              by
                                                • Recommended
                                                I have used this store for many years, and bought all my major appliances there for my new Condo ...
                                                I have used this store for many years, and bought all my major appliances there for my new Condo purchase. I always find someone to help me or someone approaches me to ask if they could help me find something. The store was clean and well stocked and there seem to be ample staff around. Great experience!
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                If you are in the market for new carpeting you definitely want to see Steve. He knows his busine...
                                                If you are in the market for new carpeting you definitely want to see Steve. He knows his business and will guide you to exactly what you need. Dealing with him made what I consider a chore quick and easy.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                I came to get four 2x4 planks of wood and one square foot plank for a project. I asked a worker c...
                                                I came to get four 2x4 planks of wood and one square foot plank for a project. I asked a worker cut two planks into these measurements, but when I measured them at home with a measuring tape, they were all over the place. He approximated instead of measured, and ultimately ruined my project. I had to go back to get new planks. They wouldn’t accept the useless ones (I guess because they were useless, right?) and wouldn’t give me a refund. I don’t exactly blame the person who cut my wood, but the poor management at this place. The employees should be taught to do the exact measurements given, and to measure the wood before cutting it. Why would I want a bunch of uneven wood planks???
                                                by
                                                • Verified Purchase
                                                Employees are always very knowledgeable and very helpful. Have been dealing with this store for m...
                                                Employees are always very knowledgeable and very helpful. Have been dealing with this store for many years.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Helpful friendly associates
                                                Helpful friendly associates
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Great store with ample parking and very helpful employees. The garden center is great as well. Th...
                                                Great store with ample parking and very helpful employees. The garden center is great as well. This store has pretty much everything you need.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Kermit from Pro-Services is absolutely amazing! It's going to be quite difficult to beat his cus...
                                                Kermit from Pro-Services is absolutely amazing! It's going to be quite difficult to beat his customer service excellence in any other store!
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Showing 1-30 of 451 reviews

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