Reviews for Port Richmond #4150

I needed a little more help with the supplies for a roof job found it a bit difficult to find what I needed given the short in supplies maybe when shipments get better.

the cashier siani was very friendly & help me check out quickly

great selection for plants clean and organized

Murray lawnmower on clearance in store. Significantly less expensive.

BOUGHT TODAY BECAUSE EMPLOYEE GOT MY INQUIRY LETTER IN WHICH I ADVISED ITEM I WANTED AND IF STILL AVAILABLE..REPRESENTATIVE CONFIRMED AVAILABILITY & I HAD ITEM IN MY POSESSION BY NOONTIME. OF SAME DAY!

Got what I want and was in and out fast

Everything I sought to do and uptained was resolved in a good time. I was impressed with the overall knowledge and experience of your employees.

I HIGHLY recommend this particular Home Depot. There is an employee there named Tom who will give you the best customer service you have ever received. I am working on a project and was able to get all of the tools that I needed while also getting educated on the tools. What a great experience!

Mayra in paint went above & beyond to help me gather al lmy supplies for my project. I was in and out in less than 15 mins

I am excited to refresh my living room

This store should get a reward. Everything was done properly. From to the way the shelves were completely stocked, to the cleanliness, to the terrific hospitality!! A++++++++++++++....

Very friendly.grat customer service

Brain (Appliances) and Maria are AMAZING! Great customer services. Appreciate their knowledge and support during my visit.

Her name is Christine or Chrystal. Very helpful and eased my mind. Was very patient 5-17-23 late afternoon or early evening. Very reassuring and pleasant walked through the process. Never purchased a large item on line.

I was fortunate to be assisted by 3 outstanding employees at this location Janet, Amber, and Kathy were so helpful to a guy who is just visiting the area I truly appreciate them and Home Depot for being their employer.

On March 23rd 2023 I Placed an order for approximately $900 for pick up from the port Richmond store in Philadelphia. 2 days later on Saturday March 25th I arrived at the store to pick up the order. The order was not Complete it, I had to watch 2 employees start to fill my order. I did speak with a manager who immediately helped place my items on my cart. 28 minutes later my order was ready minus 1 item that was now out of stock. I ordered 39 8ft x 2ft metal roofing panlels these are bulky and heavy. When I got to my location I was 1 panel shy of 39. That was fault because of my frustration I miscounted. Not once did any employee apologize for the order not being ready and at least the manager could have offered a 20% discount off of my $900 order. After this experience, I am questioning whether I should by from a competitor.

Linda in hardware lazy. Store associates terrible and not willing to help

Pleasant helpful people

Great service we were helped by Christian Rodriguez..amazing employee and person

This Home Depot was so neat and clean it was a pleasure to shop here and the shelves were fully stocked!!!

Before I say how incredibly horrible this HD is I just want to say there are a few excellent employees sprinkled inside this HorrorDepot. Customer Service is a foreign term to employees here! Sorry people you are getting paid to represent a business, I’m a customer to that business. Without customers there are no businesses, without businesses there are no jobs, like yours! That aside, don’t you appreciate good service yourselves? How hard is it to treat us customers as you would like to be treated yourself. Head cashier is rude, aggressive, even confrontational. Just trying to pick up a paint brush lady….can you just help me with a speedy checkout and spare me the bs attitude. Staff are few and far between. The good ones are on the floor getting bumbarded simultaneously with work AND constant customer inquiries. Garden center is grossly neglected.I did get some great deals on dead plants.

Its definitely the staff who made my experience so much better I wanna thank Yazmin for being very helpful and answered all my question she definitely deserve a raise for the great energy and positive attitude she brings to work.

Was satisfied with the item that I purchased

They treat everyone with dark skin as a thieve

When i went to the cashier to check out she she did not greet me at all. I spoke to her multiple times and not once did she speak back. The only thing she said to me was how much my item was and that was all. i asked her if she could call her manger and she never did. when i seen a manger approach the register next to her she turned around and said out loud some lady whats the manager for whatever reason. Her name was lynette at the castor ave home depot. She is very rude and unwelcoming.

There was an young Latina woman who was working in the customer service department on the evening of 11/29/21. She had a very snappy attitude when I asked her for something as simple as a shopping cart.

Every thing I’ve purchased is of excellent quality!

Felix providing me a beautiful and wonderful customer service explain in detail what I was looking for and help me tremendously I will most definitely continue shopping at the store

Employees are knowledgeable and very helpful. Especially Tashawna in the garden center!!

Associate Felix was professional super courtesy and providing me with excellent customer service went above and beyond to show interest in my shopping experience.