#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(215)831-6134
Tool & Truck Rental(215)831-6140
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Location
2539 Castor Ave
Philadelphia, PA 19134
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Customer Store Reviews

  • 4.6 out of 379 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (379)
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Showing 1-30 of 379 reviews
Delivery service is poor . Appliance sales associates should inform the customer of what exactly ...
Delivery service is poor . Appliance sales associates should inform the customer of what exactly needs to be be done for installation not be told by the delivery company when the arrive and can’ do the job so have to return your items and than have to pay a higher price to reorder cause the items are no longer on sale
by
  • Verified Purchase
When you enter theres a person the recive you welcome you .the store was clean .when you go out t...
When you enter theres a person the recive you welcome you .the store was clean .when you go out theres another person.giving thanks .thats nice of you thank.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Store merchandise was extremely disorganized and sloppy
Store merchandise was extremely disorganized and sloppy
by
  • Verified Purchase
This location is clean and fully stacked. The staff was extremely helpful and knowledgable about...
This location is clean and fully stacked. The staff was extremely helpful and knowledgable about the various products and my home project I needed to get done. When someone did not know, they made show to find the right person to help me. I definitely will be using this location for my go to place.
by
  • Verified Purchase
  • Recommended
Look for Ginny in plumbing... Absolutely lovely customer service and a great help!
Look for Ginny in plumbing... Absolutely lovely customer service and a great help!
by
  • Verified Purchase
  • Recommended
The store is always clean, neat & workers are always kind, respectful & fast in helping you find ...
The store is always clean, neat & workers are always kind, respectful & fast in helping you find what you're looking for. Great workers!!!!!
by
  • Verified Purchase
  • Recommended
Great store. I shop here at least 4 times a week. Only issue I have is getting help from departme...
Great store. I shop here at least 4 times a week. Only issue I have is getting help from department personnel. Other than that. I usually do my research of what isle items are at. So I'm in and out asap.
by
  • Verified Purchase
  • Recommended
All the merchandise I needed was in stock.
All the merchandise I needed was in stock.
by
  • Verified Purchase
  • Recommended
Mr. Marcus at customer service was helpful at changing my e-mail address.
Mr. Marcus at customer service was helpful at changing my e-mail address.
by
  • Verified Purchase
  • Recommended
Thanks to Ginny and the old gentleman that works on the plumbing section. They both were very hel...
Thanks to Ginny and the old gentleman that works on the plumbing section. They both were very helpful and attentive to customers need thank
by
  • Verified Purchase
  • Recommended
Maria and Rogina At customer service are the best
Maria and Rogina At customer service are the best
by
  • Verified Purchase
  • Recommended
Store is well stocked. Employees are helpful.
Store is well stocked. Employees are helpful.
by
  • Verified Purchase
  • Recommended
We live in NJ but were helping our elderly dad who lives in Philly, with a screen door. The Port ...
We live in NJ but were helping our elderly dad who lives in Philly, with a screen door. The Port Richmond Home Depot was excellent in getting us exactly what we needed. We were impressed with the service and knowledge that Warren, in the "windows/doors" dept, had and the super helpful attitude he had to make our shopping experience a great one. Thanks!
by
  • Verified Purchase
  • Recommended
They are great. I love the people that work their.
They are great. I love the people that work their.
by
  • Verified Purchase
  • Recommended
The store is very friendly
The store is very friendly
by
  • Verified Purchase
  • Recommended
Store was great just the flooring department and megan who pulled order was the reason I was very...
Store was great just the flooring department and megan who pulled order was the reason I was very unsatisfied with my experience. This cost me time and money to pay an employee to sit and wait for product that was in store just not at hands reach and the employees were not helpful at all and I believe did not even care.
by
  • Verified Purchase
My review is based up an associate named Ginny. I am a regular here for years and never has an as...
My review is based up an associate named Ginny. I am a regular here for years and never has an associate walked up, offered me assistance finding what I need and took her time doing so then walking me to the register. Amazing job Ginny!!! Thank you!’n
by
  • Verified Purchase
  • Recommended
The store is clean with easy access to products. Associates are professional, yet friendly and h...
The store is clean with easy access to products. Associates are professional, yet friendly and helpful. Carts are easily available and accessible, especially in seasonal / outdoor area. Bought a new toilet seat. Price was reasonable, and easiest installation ever.
by
  • Verified Purchase
  • Recommended
Ladies Ginny in plumbing is "the best"! .... have no fears she'll make your project simple for yo...
Ladies Ginny in plumbing is "the best"! .... have no fears she'll make your project simple for you and have you smiling before you leave.
by
  • Verified Purchase
  • Recommended
Thanks to Gary floor Specialist we made the best decision for our project. Little frustrated with...
Thanks to Gary floor Specialist we made the best decision for our project. Little frustrated with the Lady in Electrical that I ask for help. She was very rude and just ignored me before calling for help on the floor department.
by
  • Verified Purchase
  • Recommended
everthing was great. excellent! sams the best.
everthing was great. excellent! sams the best.
by
  • Verified Purchase
  • Recommended
over all great experience always
over all great experience always
by
  • Verified Purchase
  • Recommended
BETTER THEN LOWS ALWAYS. LOL. love the cust service i get. sam needs a raise.
BETTER THEN LOWS ALWAYS. LOL. love the cust service i get. sam needs a raise.
by
  • Verified Purchase
  • Recommended
overall great exp. thank you sam from cust service. ur awsome
overall great exp. thank you sam from cust service. ur awsome
by
  • Verified Purchase
  • Recommended
excellent over all.
excellent over all.
by
  • Verified Purchase
  • Recommended
clean and very helpful employees. again sam from cust service was awsome. helped me with everything
clean and very helpful employees. again sam from cust service was awsome. helped me with everything
by
  • Verified Purchase
  • Recommended
1 found this review helpful
sam nd crystal was great !!!! from customer service
sam nd crystal was great !!!! from customer service
by
  • Verified Purchase
  • Recommended
3 found this review helpful
It was not so much the store. It was the associates rude impressionable if it wasn't for the fact...
It was not so much the store. It was the associates rude impressionable if it wasn't for the fact I wanted the product I would have went to another location. Also their delivery service is awful. You only have one delivery person then they call you at the time of the delivery and cancel til two days later leaving customers inconvenienced. Very unprofessional. This is not my first time shopping at Home Depot, but I will never shop at this location again.
by
  • Verified Purchase
Customer service desk was sensational in resolving my issue with an order
Customer service desk was sensational in resolving my issue with an order
by
  • Verified Purchase
  • Recommended
Great customer service
Great customer service
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 379 reviews

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