#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(269)324-8729
Tool & Truck Rental(269)324-8731
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6685 S Westnedge Ave
Portage, MI 49002
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Customer Store Reviews

  • 4.7 out of 735 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (735)
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Showing 1-30 of 735 reviews
Window Treatment
New window treatment will be an great asset to our spare bedroom, it is a Cordless Faux Wood Blind, looking forward to having it installed, it was affordable better than an Interior Shutter.
by
    • Recommended
    Snowblower
    Applied for a credit card they told me I was eligible for A $100 off 4th purchase They only would give me $500 credit libut credit limit so I was not eligible for the $100 off but they gave me a $50 off and $50 coupon would not let me redeem the $50 coupon because I had to spend $300 to $999 then then I'll try again a second time and they told me I could only get the $25 off if I use my home depot credit card told credit card I am not happy with home depot at all I'm thinking about canceling my credit card and going to Some Other's home Home improvement imply for a credit card there at least they will give me what they promise
    by
      good shopping experience. friendly staff that assisted in finding everything on my list
      good shopping experience. friendly staff that assisted in finding everything on my list
      by
      • Verified Purchase
      • Recommended
      Very well organized - the only issue I have is it is inconvenient having those in front of you fi...
      Very well organized - the only issue I have is it is inconvenient having those in front of you filling out a home Depot credit Card application while others are waiting to check out.
      by
      • Verified Purchase
      • Recommended
      "Cool Creg" Provided the absolute best customer service. He is the best.
      "Cool Creg" Provided the absolute best customer service. He is the best.
      by
      • Verified Purchase
      • Recommended
      Great products and good deals
      Great products and good deals
      by
      • Verified Purchase
      • Recommended
      Poor customer service by a cashier, very unfriendly. Surprised to hear cashier call for someone t...
      Poor customer service by a cashier, very unfriendly. Surprised to hear cashier call for someone to help a customer load their purchases and say "I need someone to help my two [expletive] customers load their crap". The customers were already out the door, but I was standing 5 feet away and I am sure other customers in line heard it as well. Very dissappointing
      by
        This is a really great store with friendly employees. It is super clean, easy to find things, and...
        This is a really great store with friendly employees. It is super clean, easy to find things, and well stocked. They definitely go above and beyond to help here!
        by
        • Verified Purchase
        • Recommended
        Super friendly and helpful employees! Good deals and great items. Really fun to shop there.
        Super friendly and helpful employees! Good deals and great items. Really fun to shop there.
        by
        • Verified Purchase
        • Recommended
        Had a great experience and Conor, my cashier was positive, polite and helpful!
        Had a great experience and Conor, my cashier was positive, polite and helpful!
        by
        • Verified Purchase
        • Recommended
        Very helpful employee experience. Yeah Tony R. Great job and great employee!!
        Very helpful employee experience. Yeah Tony R. Great job and great employee!!
        by
        • Verified Purchase
        • Recommended
        Employees are rude and clueless to what tools and hardware are needed and where things are locate...
        Employees are rude and clueless to what tools and hardware are needed and where things are located in the store
        by
        • Verified Purchase
        This is a great store I always enjoy shopping here. My cashier Bernard was great as usual
        This is a great store I always enjoy shopping here. My cashier Bernard was great as usual
        by
        • Verified Purchase
        • Recommended
        Outstanding customer service and excellent products. Love your store.
        Outstanding customer service and excellent products. Love your store.
        by
        • Verified Purchase
        • Recommended
        Nancy was very helpful, kind, polite and professional. Craig in plumbing helped with every aspect...
        Nancy was very helpful, kind, polite and professional. Craig in plumbing helped with every aspect for the things I needed to properly install a water heater. Tim in hardware helped locate the tools I needed. All 3 of these folks were friendly polite and engaging. Good employees are hard to come by and these 3 stand above most. Thanks gang for your help and for the friendly conversation.
        by
        • Verified Purchase
        • Recommended
        Maddie. Tony were both learning and Maddie was wonderful. Nancy was very helpful
        Maddie. Tony were both learning and Maddie was wonderful. Nancy was very helpful
        by
        • Verified Purchase
        • Recommended
        Great knowledgeable staff!
        Great knowledgeable staff!
        by
        • Verified Purchase
        • Recommended
        The store was very clean and organized, the staff went out of their way to help with all of my qu...
        The store was very clean and organized, the staff went out of their way to help with all of my questions on products and located the product I purchased. Thanks again for the assistance.
        by
        • Verified Purchase
        • Recommended
        At the Portage, MI. store one of the employees (Don) was very helpful in getting my string trimme...
        At the Portage, MI. store one of the employees (Don) was very helpful in getting my string trimmer back to 'working order'. Very nice gentleman.
        by
        • Verified Purchase
        • Recommended
        No one wants to help with questions.
        No one wants to help with questions.
        by
        • Verified Purchase
        The employees always ask if I need help or have any questions.
        The employees always ask if I need help or have any questions.
        by
        • Verified Purchase
        • Recommended
        Michael the sales person was very helpful & didn’t stop looking for what we needed until it was f...
        Michael the sales person was very helpful & didn’t stop looking for what we needed until it was found.
        by
        • Verified Purchase
        • Recommended
        Always a good experience at Home Depot. Stocked with things that I want and need at fair price. G...
        Always a good experience at Home Depot. Stocked with things that I want and need at fair price. Good staff available to help.
        by
        • Verified Purchase
        • Recommended
        I had gotten my key broken off in my door and was anticipating having to purchase a new knob. I ...
        I had gotten my key broken off in my door and was anticipating having to purchase a new knob. I happened to walk past 'Tim' as I was walking toward the check out and asked if he by chance had a tool to get the key out. He walked me toward his desk and not only got the key out, but repinned and greased the whole thing because it wasn't ideally functional. He went way above and beyond and made my day by being so helpful!!
        by
        • Verified Purchase
        • Recommended
        Very clean store and restrooms; very friendly, courteous helpful staff, good selection of merchan...
        Very clean store and restrooms; very friendly, courteous helpful staff, good selection of merchandise and good prices! (and Home Depot cares about veterans!) We had already been to three other stores where we could not find what we were looking for; but Home Depot has exactly (3) of what we were looking for and we bought all three!
        by
        • Verified Purchase
        • Recommended
        Store was clean Associates friendly ans helpful
        Store was clean Associates friendly ans helpful
        by
        • Verified Purchase
        • Recommended
        Very handy location for Portage, MI residents. Both regular inventory and seasonal inventory are...
        Very handy location for Portage, MI residents. Both regular inventory and seasonal inventory are excellent.
        by
        • Verified Purchase
        • Recommended
        Store employees are very helpful and willing to assist when needed.
        Store employees are very helpful and willing to assist when needed.
        by
        • Verified Purchase
        • Recommended
        Very friendly and helpful staff at this location. Would recommend this store.
        Very friendly and helpful staff at this location. Would recommend this store.
        by
        • Verified Purchase
        • Recommended
        Due to the High volume of Sales at this location I personally believe this Store should expand!
        Due to the High volume of Sales at this location I personally believe this Store should expand!
        by
          • Recommended
          Showing 1-30 of 735 reviews

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