Reviews for Rochester,MN #2826

I bought some shades that had to be cut and they were very helpful and knowledgeable about what they were doing. Every time i have been to this store I've been treated like the salesperson actually enjoys their job and not that I'm an inconvenience.

Very knowledgeable on the prouduct and extremely professional.

This is a wonderful store and the employees here are always so nice and helpful!

Tom Maier did a great job of helping me find my item

I come to home depot before going anywhere else

Needed to replace an old dehumidifier. You had EXACTLY what we were looking for at a very competitive price! Susan at the self checkout is wonderful! Very knowledgeable and is very engaging with the customer.

Jeremy helped me find what I needed and assisted with the check out process for a quick and pleasant shopping experience. Thanks

Keep up the great job

I hope that in the Brained:/Baxter area the staff are as knowledgeable & service oriented as they are in Rochester.

Love this Home Depot! Thank you for supporting our military veterans by offering a 10% discount!

Kay was the one to check us out and she was so kind and very helpful.

Great customer service from start to finish!

Our old Bosch dishwasher died and after all the trouble we had with it we decided to go with a new LG that had the quadwash arms and steam cleaning. So happy we did.

Everything I need for home repairs and improvement is at Home Depot

Every employee encounter was friendly

We have returned to the store multiple times and each time, the employees were so busy, yet took plenty of time to help us and were most pleasant and friendly. NOT a single person was short with us or rushed us in any way. Most helpful, friendly and if they couldn't help us directly, actually walked us to the next person who could.

Thank you, Mr. Mike Lee, for taking the time to answer our questions to find the correct shade and then cutting the shades for us. Much appreciated!

The staff here are very friendly and helpful. They knew exactly where to find everything we needed and showed us where they were.

We bought a new dishwasher and our experience was very positive. Knowledgable staff respected our time and financial limits.

I am a small business owner just starting out in this tough economy. I was recently in shopping for a great deal of tools for my business. After a lot of research and reviews I settled on Milwaukee tools and purchased a great deal of them. Everyone was so helpful and informative on what I should get. They showed me all the ways I could save money and I left the store with more than I anticipated purchasing for way less than I planned on spending. Thank you for always asking if you can help find something. It's completely frustrating to be completely ignored like your competitors do this is why I will be a Home Depot patron for life!

Rochester has the best greeter!!! Always in a great mood, always smiles and makes you feel welcome. All employees in the store are helpful.

Had bill on the checkout today. Super friendly and very helpful

I like the help I get from the employees, Cindy helped in lawn & garden and Kay at checkout. Some stores I walk around the store looking fro someone to help me

Matthew is extremely pleasant, helpful and knows his stuff about plumbing Very wonderful!

They helped me find everything I was looking for and were happy to do it!!! Could not have been better!!

Sign in store said 12 month 0% financing on purchases of $299 or more. Bought over $300 dollars worth of merchandise, checked out with my Home Depot card, only to be told after the transaction that it may only be 6 months of 0% financing. They told me to call the financing department and haggle it out with them. Way to run a business! Lure them in with an offer, then change it afterwards! If 12 month offer is not validated, I will be returning everything and shop elsewhere. Not the only place in town!

I went to buy some LP smartside trim today. As I was pulling the pieces down off the rack there were several that had obvious damage to them that would not have worked for my project. I'm sure they were damaged before they were put in the rack for sale. I would suggest making sure not to do that as it creates a buyer-beware purchasing experience.

Employees at the self checkout lanes often act as if I’m attempting to steal something and often appear disappointed when they observe me paying for my merchandise. It’s like “oh, he’s going to steal” and then they are shocked when I don’t.

I purchased carpet. Everyone worked well as a team to get the necessary steps done to get this accomplished. Well done!