#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(231)759-2604
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2699 Henry St
Muskegon, MI 49441
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Customer Store Reviews

  • 4.8 out of 420 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (420)
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Showing 1-30 of 420 reviews
Awesome Service
I went to find a chest freezer that was advertised as a special buy . First guy helped me find the freezer, next guy checked the stock and helped me wit my purchase. I told him I was placing the freezer on carpet. He measured and cut a piece of plywood and a mat on a roll to perfectly fit underneath the freezer. I’m too happy!!
by
    • Recommended
    Exceptional Service bar none
    My experiences with the staff have been exemplary. Always willing to help find the right tool or item I need to get the job done right.
    by
      • Recommended
      Great Experience
      We had a lot of assistance helping us find the things we needed.
      by
        • Recommended
        Over and above
        I can honestly say we gavent been treated this well in a very long time. Always so friendly here. Thx Artie , Kim and casie
        by
          • Recommended
          Retail "ROCK STARS"
          Always have what I need for the yard and home and the associates are so helpful and friendly!
          by
            • Recommended
            Friendly and helpful staff
            The staff here is very know and helpful to answer any questions.
            by
              • Recommended
              Shopping
              Always stop by the service desk the are Amazing especially Kia she’s the best.
              by
                • Recommended
                Truck Rentals
                Love the ease and convenience of renting trucks for local community as well as Penske Trucks
                by
                  • Recommended
                  Fix the power tool cage locks
                  Customer service is very good, as is selection, but the locks on your power tool cages have to be addressed. I've seen multiple employees try to re-lock the cages after getting our a power tool for me as well as other customers. They struggle every time. It looks like the pad locks have to be lined up from the inside of the cage. This is a poor design that needs work. Help your customers by helping your employees.
                  by
                    • Recommended
                    Great service
                    Alex ans Tamara went above and beyond thankful!
                    by
                      • Recommended
                      Never and issue.
                      I've been shopping at Home Depot for over 20 years and have never had any issue that wasn't resolved.
                      by
                        • Recommended
                        Outstanding customer service!
                        I needed paint and essentials. Salesman, pleasantly, helped me find everything I needed! Cashier was very helpful during checkout!
                        by
                          • Recommended
                          Location is great
                          This store has been hiring more team members and the team members are friendly and knowledgeable
                          by
                            • Recommended
                            Fantastic customer service
                            Everyone extremely helpful and polite! Kimberly ( sale associate) extremely knowledgeable and helpful
                            by
                              • Recommended
                              Kitchen Cabinets
                              Gayle Hewitt in the kitchen department did an amazing job helping us design and pick out our new homes kitchen cabinets and countertops. We couldn’t be happier with her service. Thank you!
                              by
                                • Recommended
                                Kitchen appliances
                                Becky G is the one to go to with all your kitchen appliance needs!
                                by
                                  • Recommended
                                  Lindsay (head cashier) was very helpful!
                                  We went in to purchase items for finishing bathroom remodel and had keys made for a new door lock. Lindsay had a few people to help before us but was very nice throughout each customer.
                                  by
                                    • Recommended
                                    Unprofessional
                                    Home Depot lost my business over $95 after I paid over 5,000 for cabinets because they tried to charge me an extra $95 to have the countered measured so they said I’m not paying for it and I said me neither so I canceled and the managers Kelli and Patrick didn’t treat me as a valued customer.
                                    by
                                      Exchangec
                                      Experienced employed with exchanges and products
                                      by
                                        • Recommended
                                        Everything I hope for in a store
                                        Plenty of knowledgeable staff available, all willing to help. Fully stocked shelves, clean store. As a home improvement novice, I appreciate the good advice I get when I shop here
                                        by
                                          • Recommended
                                          grate store to get all your tools and wood from
                                          I buy all my Ridgid tools and I get most of my wood there also.
                                          by
                                            • Recommended
                                            The BEST store employees!
                                            The customer service at this location was hands down the BEST we have encountered at ANY retail store in years! We entered the store with a problem and complaint (from an online shopping experience) and not only was it resolved they did so quickly and with a smile! Each of the three store associates we encountered on our trip were professional, courteous and helpful! HIGHLY recommend shopping this location for all of your home needs!
                                            by
                                              • Recommended
                                              Helpful
                                              Tamara was very helpful in returning my items.
                                              by
                                                • Recommended
                                                Understaffed
                                                Phone calls go unanswered. No communication to notify me that my online order had arrived. Staff, themselves, are friendly and as helpful as could be expected.
                                                by
                                                  Emily was incredibly helpful
                                                  Emily was very helpful. She is an asset to the store
                                                  by
                                                    • Recommended
                                                    HOME DEPOT ROOSEVELT PARK
                                                    VERY NICE STORE, USUALLY HAS EVERYTHING I NEED WHEN I GO THERE
                                                    by
                                                      • Recommended
                                                      Service
                                                      I appreciate the convenience and selection of the store. Has everything I need. The store is always clean and service is great.
                                                      by
                                                        • Recommended
                                                        Great features
                                                        The home depot did an awesome job finding me a furnace & installing my new furnace
                                                        by
                                                          • Recommended
                                                          New Appliance
                                                          Becky was exceptional and very helpful in assisting us find a new refrigerator.
                                                          by
                                                            • Recommended
                                                            Horrible customer service
                                                            I tried to complete a purchase but was not able to and when asked for management to assist she was extremely rude and wouldn't even listen to me worst thing is I had the person with me go in and comple the same purchase and he is a man and had not one issue. But I did this makes no sense!! I will not return!!
                                                            by
                                                              Showing 1-30 of 420 reviews

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