#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(231)759-2604
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2699 Henry St
Muskegon, MI 49441
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 420 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (420)
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Showing 1-30 of 420 reviews
Great Employees
I want to say thank you to all of the employees that help me on my many trips to this location. They always offer assistance and ask how I’m doing. Looking forward to my next trip.
by
    • Recommended
    Good store with great products.
    Good store with great products.
    by
    • Verified Purchase
    • Recommended
    I will shop here as often as I need tools and home improvement items. The staff is warm and frie...
    I will shop here as often as I need tools and home improvement items. The staff is warm and friendly and they make the atmosphere in the store inviting, like one could shop there on a regular basis and never be dissatisfied or disappointed in any way.
    by
    • Verified Purchase
    • Recommended
    My only co.plaint is trying to get in the parkinglot
    My only co.plaint is trying to get in the parkinglot
    by
    • Verified Purchase
    • Recommended
    Great employees at this location
    Great employees at this location
    by
    • Verified Purchase
    • Recommended
    Employees are always helpful.
    Employees are always helpful.
    by
    • Verified Purchase
    • Recommended
    Craig who helped us with appliances was phenomenal. He was very friendly and knew what he was tal...
    Craig who helped us with appliances was phenomenal. He was very friendly and knew what he was talking about. He truly went above and beyond helping us find the best deal and still get everything that we wanted.
    by
    • Verified Purchase
    • Recommended
    Everyone at this store was knowledgeable, friendly, and customer friendly, especially Keri in app...
    Everyone at this store was knowledgeable, friendly, and customer friendly, especially Keri in appliances. Great job
    by
    • Verified Purchase
    • Recommended
    Great help and assistance from associates in finding the product we saw on line
    Great help and assistance from associates in finding the product we saw on line
    by
    • Verified Purchase
    • Recommended
    Staff extremely engaging and helpful. Very knowledgeable which helped me get exactly what I neede...
    Staff extremely engaging and helpful. Very knowledgeable which helped me get exactly what I needed without stumbling around with no clue what was where.
    by
    • Verified Purchase
    • Recommended
    The employees are wonderful. They are so helpful and I always feel like they care about my projec...
    The employees are wonderful. They are so helpful and I always feel like they care about my project. Hand’s down the best home improvement store in town.
    by
    • Verified Purchase
    • Recommended
    Store appeared clean. Some of the younger staff there didn't know what a yardstick was or in wha...
    Store appeared clean. Some of the younger staff there didn't know what a yardstick was or in what area it was located in, found an older worker who knew what and where to find it. After wards check out was fast.
    by
    • Verified Purchase
    • Recommended
    Its always great shopping with The Home Depot
    Its always great shopping with The Home Depot
    by
    • Verified Purchase
    • Recommended
    Everyone is caring and friendly as usual, assistance of the Home Depot team makes shopping a plea...
    Everyone is caring and friendly as usual, assistance of the Home Depot team makes shopping a pleasant place to me
    by
    • Verified Purchase
    • Recommended
    Friendly staff and they usually have the product or products we are looking for.
    Friendly staff and they usually have the product or products we are looking for.
    by
    • Verified Purchase
    • Recommended
    The store was great! It is your customer service. They told us the $4 would be taken off our acco...
    The store was great! It is your customer service. They told us the $4 would be taken off our account. We call before going and was told we had a zero balance and then HUMILIATED AT THE REGISTER BY IT BEING DECLINED!!! But I will not recommend anyone to do business with your company!!
    by
    • Verified Purchase
    • Recommended
    Ardis in the paint department is awesome, professional, and friendly. Pleasant to work with an...
    Ardis in the paint department is awesome, professional, and friendly. Pleasant to work with and very knowledgeable about her department. KUDOS TO MS ARDIS
    by
    • Verified Purchase
    • Recommended
    Only real complaint would be that I often need cut to length wire, rope, or keys made and I often...
    Only real complaint would be that I often need cut to length wire, rope, or keys made and I often have to wander around to find an associate. Why can there be a pushbutton at these areas to ask for assistance?
    by
    • Verified Purchase
    • Recommended
    As a DIY home owner (living very near the store) I have taken full advantage of and fully appreci...
    As a DIY home owner (living very near the store) I have taken full advantage of and fully appreciate online ordering with curbside pick up for all my home project needs during the past year and look forward to being able to continue this purchasing style! The latest online order had a bit of a problem but when I called the store Kellie courteously and professionally handled my problem taking my entire order over the phone...kudos to Kellie!!!
    by
    • Verified Purchase
    • Recommended
    ITS NICE TO SHOP INSIDE OUT OF THE WEATHER THAT WAY I SPEND MORE TIME AND MONEY !!
    ITS NICE TO SHOP INSIDE OUT OF THE WEATHER THAT WAY I SPEND MORE TIME AND MONEY !!
    by
    • Verified Purchase
    • Recommended
    The customer service was really good and the store was very organised and there always have some ...
    The customer service was really good and the store was very organised and there always have some offers on the products we need
    by
    • Verified Purchase
    • Recommended
    There was plenty of associates to wait on us, we didn't have to look for assistance. The associa...
    There was plenty of associates to wait on us, we didn't have to look for assistance. The associate did a good job of selling the product that we wanted. The store was clean and nothing in the aisle.
    by
    • Verified Purchase
    • Recommended
    Each employees in each department was very knowledgeable about their department and very custome...
    Each employees in each department was very knowledgeable about their department and very customer friendly. .
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Do not trust what they say, they only want your money. Once they get it, they couldn't care less ...
    Do not trust what they say, they only want your money. Once they get it, they couldn't care less about holding up their end. Do not depend on them to keep to the install dates as promised.
    by
    • Verified Purchase
    1 found this review helpful
    Craig and Malik in appliances are both fantastic and honest about the products.
    Craig and Malik in appliances are both fantastic and honest about the products.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    We wanted some very unusual items in our bathroom and Jake helped us get them. Jake is a phenome...
    We wanted some very unusual items in our bathroom and Jake helped us get them. Jake is a phenomenal designer. He knows the products as well as construction issues that might arise. Friendly and very detailed on what he does.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    A very unfriendly and unhelpful place, you can feel it as you walk into the store. Staff hard to ...
    A very unfriendly and unhelpful place, you can feel it as you walk into the store. Staff hard to find and when you do they make you feel as like you are putting them out and now they have to do something. Hard to find items on shelves when there are unorganized and never see anybody stocking shelves when shelves are in need of stocking. One good thing is the cashiers are very friendly, but maybe they are trying to make up for your shopping experience at the store.
    by
    • Verified Purchase
    Always clean, well organized and you don't have to go "hunting" for a employee.
    Always clean, well organized and you don't have to go "hunting" for a employee.
    by
    • Verified Purchase
    • Recommended
    the store isles where cluttered an assistance in the carpet area was hard to get. every one was g...
    the store isles where cluttered an assistance in the carpet area was hard to get. every one was going to get someone to help, That took a while. The CFI GROUP DON'T ANSWER THE PHONE, A NICE RECORDING SAYS LEAVE A MESSAGE,WE WILL CALL YOU SOME DAY.
    by
    • Verified Purchase
    • Recommended
    2 found this review helpful
    This store is clean. The aisle never have merchandise crowding out the customers. The choices are...
    This store is clean. The aisle never have merchandise crowding out the customers. The choices are remarkable whether it is a light bulb to appliances. Went twice this weekend and your associates are great. Going at 6 o'clock in the morning is definitely a good time to be able to wander. My only complaint right now is they are too relaxed about the need of customers to wear masks. I am a senior and too many people were there without them. Otherwise definitely worth the drive..
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 420 reviews

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