#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(901)818-4460
Tool & Truck Rental(901)818-4470
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
800 Truse Parkway
Memphis, TN 38117
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 390 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (390)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 390 reviews
Great service
Very happy with the zero product. Would like to buy a bigger container of product.
by
    • Recommended
    Flowering plants are beautiful and small ones are reasonably priced
    Appreciated the beautiful flowering plants - smaller sizes were reasonably priced. Service was caring, competent and responsive.
    by
      • Recommended
      Love this store everything to the staff and merchandise are excellect!!!!
      Love this store everything to the staff and merchandise are excellect!!!!
      by
      • Verified Purchase
      • Recommended
      very friendly staff, willing to answer questions and put you in the right direction
      very friendly staff, willing to answer questions and put you in the right direction
      by
      • Verified Purchase
      • Recommended
      07/14/2021 I had a wonderful experience today with two employees Fred and A.J. They were extremel...
      07/14/2021 I had a wonderful experience today with two employees Fred and A.J. They were extremely helpful and made sure I left happy and satisfied. I will be back.
      by
      • Verified Purchase
      KANDICE FLEMING really helped with my purchase. I am really thankful.
      KANDICE FLEMING really helped with my purchase. I am really thankful.
      by
      • Verified Purchase
      • Recommended
      Good Store. Always have several di products.
      Good Store. Always have several di products.
      by
      • Verified Purchase
      • Recommended
      Store is clean and people are friendly and always willing to help.
      Store is clean and people are friendly and always willing to help.
      by
      • Verified Purchase
      • Recommended
      This store is a mile away from my house and yet if I have the time I avoid it like the plague. Ov...
      This store is a mile away from my house and yet if I have the time I avoid it like the plague. Over several years their customer service is simply abysmal. The ultimate example is a few years back when my wife and I were ready to spend several hundred dollars on a new kitchen range. We looked around the models for several minutes, waiting to be helped, and it was a ghost town--not one employee looked to help us in any way. So, we took our money elsewhere. This sort of experience is par for the course at this store--even if there are several employees around they're either busy with something else, it's not their department, or they simply cannot be found.
      by
      • Verified Purchase
      Everyone is always great at this location, I have no complaints and tend to go here over the othe...
      Everyone is always great at this location, I have no complaints and tend to go here over the other stores due to this very reason.
      by
      • Verified Purchase
      • Recommended
      THE WORKERS ARE KNOWLEDGEABLE AND HELPFUL... I ALWAYS ENJOY MY SHOPPING EXPERIENCE....
      THE WORKERS ARE KNOWLEDGEABLE AND HELPFUL... I ALWAYS ENJOY MY SHOPPING EXPERIENCE....
      by
      • Verified Purchase
      • Recommended
      I would like to give a shout-out to Johnvis. Even though he didn’t work in the section I was in, ...
      I would like to give a shout-out to Johnvis. Even though he didn’t work in the section I was in, he was so helpful! He cut my show molding for me. I needed 75 feet worth, so he definitely was doing some cutting! Plus, he helped me out when no one else would come, and I felt like I was being ignored! Following one of the team member’s directions to go to the section and wait, I did. But, no one came... until JV showed up! He tried to get people over to my area by calling workers, but no one ever came. By the time he came over to just do it himself, I was tired and frustrated. After what started off as a horrible experience, JV turned things around for me! May God bless him! Keep up the good work JV!
      by
      • Verified Purchase
      • Recommended
      The cashier I encountered (BRANDI) was one of the friendliest I’ve had in a long time!!!!! Stay b...
      The cashier I encountered (BRANDI) was one of the friendliest I’ve had in a long time!!!!! Stay blessed and grateful Brandi...... I appreciate u!!!
      by
      • Verified Purchase
      • Recommended
      Phillis was a very hard worker, and took time to help us load up the truck when there were no oth...
      Phillis was a very hard worker, and took time to help us load up the truck when there were no other staff members available.
      by
      • Verified Purchase
      • Recommended
      There is so much fear from carjackings. I do not know the name of the cashier who was so kind to ...
      There is so much fear from carjackings. I do not know the name of the cashier who was so kind to stand at the door to watch as I entered my car safely. That’s just being a good and faithful neighbor. Thanks to your employees!
      by
      • Verified Purchase
      • Recommended
      staff always thinks your stealing and never helps you
      staff always thinks your stealing and never helps you
      by
      • Verified Purchase
      Ron is friendly, professional, and made shopping for my appliance quick and easy. Several other s...
      Ron is friendly, professional, and made shopping for my appliance quick and easy. Several other store employees greeted me with smile and “hello” while I was shopping.
      by
      • Verified Purchase
      • Recommended
      Associates at lawn and garden were very helpful. Also, Michelle, who was helping employee at cust...
      Associates at lawn and garden were very helpful. Also, Michelle, who was helping employee at customer service went above and beyond to help me get my issue resolve. After visiting a different store the prior day, this store was miles above the other. I appreciate the great service.
      by
      • Verified Purchase
      • Recommended
      Nice store, lots of great products. Working on my home from this location.
      Nice store, lots of great products. Working on my home from this location.
      by
      • Verified Purchase
      • Recommended
      Horrible customer service... I asked a question of an employee and he talked down to me and blew...
      Horrible customer service... I asked a question of an employee and he talked down to me and blew me off and acted like I was bothering him. Such a bad experience. With the quickness that he was able to talk to me like this I take it it's not been his first time talking down to customers.
      by
      • Verified Purchase
      This store is a pillar of the economy in this part of Memphis. Business standards are upheld for...
      This store is a pillar of the economy in this part of Memphis. Business standards are upheld for doing B to B transactions and this city needs more like Home Depot in their execution.
      by
      • Verified Purchase
      • Recommended
      Outstanding customer service in the Returns and Appliances Departments. Specifically, the patienc...
      Outstanding customer service in the Returns and Appliances Departments. Specifically, the patience to correct my refrigerator service order was most helpful.
      by
        • Recommended
        Home Depot has always been clutch but when you have people like Andrea Martin working and helping...
        Home Depot has always been clutch but when you have people like Andrea Martin working and helping you out then it makes the experience so much better! Thank you again!
        by
        • Verified Purchase
        • Recommended
        Phyllis M. Extremely polite and helpful and friendly as well. Very professional and really helpe...
        Phyllis M. Extremely polite and helpful and friendly as well. Very professional and really helped me with my purchase.
        by
        • Verified Purchase
        • Recommended
        Kiara and Joe in the Tool Rental Department are the best! They are knowledgeable and they both gi...
        Kiara and Joe in the Tool Rental Department are the best! They are knowledgeable and they both give great customer service!
        by
        • Verified Purchase
        • Recommended
        The Home Depot Store was very clean and well organized. The sales representatives were very frien...
        The Home Depot Store was very clean and well organized. The sales representatives were very friendly and courteous to the customers. My shopping experience went very smoothly. The Staff Members are very knowledgeable about the appliances, hardware, tools, products, etc. The Customers and Staff Members were currently following the CDC Protocol Guidelines for the Coronavirus. Overall, I would highly like to recommend everyone to shop at Home Depot.
        by
        • Verified Purchase
        • Recommended
        Staff is very friendly, they took care of my blind purchasing very seriously and spend a lot of t...
        Staff is very friendly, they took care of my blind purchasing very seriously and spend a lot of time with me.
        by
        • Verified Purchase
        • Recommended
        This is the Home Depot I have been visiting for the past 11 Years I've lived in the area. They ar...
        This is the Home Depot I have been visiting for the past 11 Years I've lived in the area. They are always normally very friendly and fast moving with the lines.
        by
        • Verified Purchase
        • Recommended
        The store was very clean, organized and well stocked. The staff was very professional and pleasant.
        The store was very clean, organized and well stocked. The staff was very professional and pleasant.
        by
        • Verified Purchase
        • Recommended
        I would not recommend this store if you check out with Sale Cashier Natasha 0703 00001 32563 was ...
        I would not recommend this store if you check out with Sale Cashier Natasha 0703 00001 32563 was very rude to every customer in line and got an attitude about applying a military discount.
        by
        • Verified Purchase
        Showing 1-30 of 390 reviews

        Nearby Stores

        Find Another Store

        3469 Riverdale Rd

        Memphis, TN 38115

        5.13 mi

        Tool & Truck Rental

        (901)546-6414

        Pro Service Desk

        (901)546-6404

        Mon-Sat: 6:00am - 10:00pm

        Sun: 8:00am - 8:00pm

        1627 Poplar Avenue

        Memphis, TN 38104

        6.81 mi

        Tool & Truck Rental

        (901)725-8308

        Pro Service Desk

        (901)725-8302

        Mon-Sat: 6:00am - 10:00pm

        Sun: 8:00am - 8:00pm

        4950 Stage Rd

        Memphis, TN 38128

        6.91 mi

        Tool & Truck Rental

        (901)379-1609

        Pro Service Desk

        (901)379-1608

        Mon-Sat: 6:00am - 10:00pm

        Sun: 8:00am - 8:00pm