#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(541)434-2702
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
808 Seneca Road
Eugene, OR 97402
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Customer Store Reviews

  • 4.7 out of 423 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (423)
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Showing 1-30 of 423 reviews
Great place to shop good prices they always have my products in stock all the employees cashiers ...
Great place to shop good prices they always have my products in stock all the employees cashiers were very pleasant love to shop at Home Depot
by
  • Verified Purchase
  • Recommended
We've enjoyed shopping at this location much better than the other local one. Employees at this l...
We've enjoyed shopping at this location much better than the other local one. Employees at this location are friendly and happy to help.
by
  • Verified Purchase
  • Recommended
Every experience I’ve had at HomeDepot has been extremely positive. The employees are always know...
Every experience I’ve had at HomeDepot has been extremely positive. The employees are always knowledgeable and willing to help. It seems like an incredible work environment that’s friendly and welcoming. I would like to especially shout out Miguel who I met during my most recent visit. He gave me fantastic deals and advice for future home projects I have. Thank you!
by
  • Verified Purchase
  • Recommended
The associates are always super kind and helpful at this store. It’s also always clean! Alexandra...
The associates are always super kind and helpful at this store. It’s also always clean! Alexandra and Dave are really awesome employees who always make my shopping trip easier!
by
  • Verified Purchase
  • Recommended
An employee was helping us cut a length of rope, and the spool that was on the rack came up short...
An employee was helping us cut a length of rope, and the spool that was on the rack came up short. As we were thinking about alternatives, the employee spotted another spool of the exact product up higher, retrieved it for us and cut us the length we needed. Small thing, but I felt like he went the extra mile just in looking, like he really was interested in making sure we had what we needed. We always have a good experience with the employees at this store.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I purchased two 4X8 1/2 inch cabinet grade sheets of plywood. I went to look for someone to cut ...
I purchased two 4X8 1/2 inch cabinet grade sheets of plywood. I went to look for someone to cut my plywood. No one was near the saws. I walked to the front met an associate assisting a fork lift driver, I asked him for help to cut my plywood. He immediately engaged me with Professionalism, Courtesy and respect. DARRYL exuded great confidence in his abilities, showed concern about my safety around the saw. Did a Perfect job. Way beyond my expectations, Great Experience!
by
  • Verified Purchase
  • Recommended
Store was nice and clean and worker's were was nice. Had just what we were looking for. Merry Chr...
Store was nice and clean and worker's were was nice. Had just what we were looking for. Merry Christmas
by
  • Verified Purchase
  • Recommended
Every store employee I came into contact with was very helpful and knowledgeable, which made shop...
Every store employee I came into contact with was very helpful and knowledgeable, which made shopping there a breeze.
by
  • Verified Purchase
  • Recommended
Pete the manager in lumber was unable to assist me and got mad when I asked someone else.
Pete the manager in lumber was unable to assist me and got mad when I asked someone else.
by
  • Verified Purchase
2 found this review helpful
Friendly staff and always helpful :-)
Friendly staff and always helpful :-)
by
  • Verified Purchase
  • Recommended
Great customer service Definitely going back
Great customer service Definitely going back
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store is always clean and the employees are all positive and professional. I have never had a...
The store is always clean and the employees are all positive and professional. I have never had any issues with asking an employee for help to find a particular item. I have been coming here for the last 7.5 years and plan to keep on coming here.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store had an order of galvanized steel and left it in the back which has no locking gate. It ...
The store had an order of galvanized steel and left it in the back which has no locking gate. It was stolen and had to be reordered which caused a week delay to complete the project. To their credit the manager gave me a 20 percent discount and so I ordered another batch of steel a few weeks later and will probably order another batch in a few weeks.
by
  • Verified Purchase
  • Recommended
Always clean, well stocked, and full of friendly, helpful staff. Darryl especially was great!
Always clean, well stocked, and full of friendly, helpful staff. Darryl especially was great!
by
  • Verified Purchase
  • Recommended
This is a nice store, well laid out and clean. I had an uncomfortable experience with a sales per...
This is a nice store, well laid out and clean. I had an uncomfortable experience with a sales person in the appliance section. I had been in the appliance section the day before and talked with a sales person named Christopher. He was friendly, interested in my appliance needs and shared information about the appliances that i was views. The sales person that I encountered today, #97, (he didn't tell me his name nor ask mine) was unfriendly, disinterested , and offered no information. He just disagreed with what the previous sales person told me and offered no interest, conversation or help with me $898 purchase. He wrote it up and that was all I got. I should have come back later and purchased from Christopher or gone on line and made my purchase. This was my first new washer and dryer. I should have been excited and happy with this purchase. Instead I felt disappointed, confused, unhappy and sorry I had dealt with this guy.
by
  • Verified Purchase
3 found this review helpful
Has what I need at good price. Finding help is a challenge at times. Darryl helped me in lumber a...
Has what I need at good price. Finding help is a challenge at times. Darryl helped me in lumber and was awesome.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Need more help. Darryl in lumber was willing to assist. Helped cut product no priblem. Positive a...
Need more help. Darryl in lumber was willing to assist. Helped cut product no priblem. Positive attitude which was refreshing! He knew his stuff.
by
  • Verified Purchase
  • Recommended
3 found this review helpful
This store does have some experienced employees and not the typical spacey, mumbling, mouth-breat...
This store does have some experienced employees and not the typical spacey, mumbling, mouth-breathing idiots. You may be able to find Tina at this store who is excellent.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
What a great experience I had yesterday at my local Home Depot store. The employees Luis and Dale...
What a great experience I had yesterday at my local Home Depot store. The employees Luis and Dale made my day. They were kind and helpful. I found the plants I was looking for and the right soil. I needed help in lighting they came quickly, and told me to look closer to Christmas for the small remotes I was looking for. The store is always clean, and when I didn't have a mask they went and got me one. They did not have to go out of there way to be so kind, but they both did. Thank You Home Depot for serving my community.
by
  • Verified Purchase
1 found this review helpful
The store is well stocked, the staff is friendly and using the on-line tool allows you to find pa...
The store is well stocked, the staff is friendly and using the on-line tool allows you to find parts quickly by giving you the aisle and bay location with the price.
by
  • Verified Purchase
  • Recommended
centrally located, making it easy to access.
centrally located, making it easy to access.
by
  • Verified Purchase
  • Recommended
There is a lady who is in her late forties to fifties. She is absolutely wonderful to disabled cu...
There is a lady who is in her late forties to fifties. She is absolutely wonderful to disabled customers!! She treated me like family and helped me with all my shopping and checkout!!
by
  • Verified Purchase
  • Recommended
9 really positive experiences for every 1 negative one, I would say. Their staff has net saved me...
9 really positive experiences for every 1 negative one, I would say. Their staff has net saved me so much grief, I travel a little further to go to this one.
by
  • Verified Purchase
  • Recommended
This is well operated depot. Ive been many in several states. This one gets a thumbs up in my op...
This is well operated depot. Ive been many in several states. This one gets a thumbs up in my opinion.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store is always clean and the hired help are always helpful, I am Very happy with how this s...
This store is always clean and the hired help are always helpful, I am Very happy with how this store is run and appricate how efficiently it is set up.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store is one of my favorite places to shop in town. They are always friendly and helpful. ...
This store is one of my favorite places to shop in town. They are always friendly and helpful. Even though they may seem short of employees they will get to you as soon as possible and do anything they can to help. Thanks HD4028
by
  • Verified Purchase
  • Recommended
1 found this review helpful
very helpful, veteran discount and helpful even with the CV 19 panic
very helpful, veteran discount and helpful even with the CV 19 panic
by
  • Verified Purchase
  • Recommended
Thank you Chandra and Dale for your help! Great customer service. Everything was very easy to fin...
Thank you Chandra and Dale for your help! Great customer service. Everything was very easy to find. Clean store
by
  • Verified Purchase
  • Recommended
Superb service by Miguel in the paint department. Vital to ensure completion of my home DIY proj...
Superb service by Miguel in the paint department. Vital to ensure completion of my home DIY project.
by
  • Verified Purchase
  • Recommended
Good service, shelves are stocked, helpful employees
Good service, shelves are stocked, helpful employees
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 423 reviews

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