#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(919)562-5804
Tool & Truck Rental
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11915 Retail Dr
Wake Forest, NC 27587
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Customer Store Reviews

  • 4.8 out of 627 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (627)
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Showing 1-30 of 627 reviews
I saved $2200 on a comparable vinyl siding product in contrast to a blue and grey big-box competi...
I saved $2200 on a comparable vinyl siding product in contrast to a blue and grey big-box competitor. In addition, the No interest for 12mth program was a big influence. The HD credit service extended my available limit in order to make the $5200 purchase, on the spot, in very short order. I cannot express how impressed I was with the Home Depot local and corporate effort to earn my business. I have a new favorite in building supply materials (HD).
by
  • Verified Purchase
  • Recommended
Lady at the customer service desk was not nice at all. very unproffessional and not the best atti...
Lady at the customer service desk was not nice at all. very unproffessional and not the best attitude to have being at the customer service desk of all places . went early in the morning so i couldnt find any assistance in the aisles. drills section
by
  • Verified Purchase
1 found this review helpful
This location is our favorite location by far! The store is always neat and clean, the selection ...
This location is our favorite location by far! The store is always neat and clean, the selection is great, and the employees are always friendly! It’s hard to come by friendly, customer service oriented teams these days, and this Home Depot team knocks it out of the park every time we are there! Thanks for making us feel like valued customers!
by
  • Verified Purchase
  • Recommended
Over the years patrons coming into this store have brought their dogs into the store. I can see b...
Over the years patrons coming into this store have brought their dogs into the store. I can see bringing them into a pet store, but not a home improvement store. I’m not sure of the policy, but this is an awful practice and should be curbed. I should not have to worry about these animals while I am shopping. This makes no sense whatsoever!
by
  • Verified Purchase
The corona virus measures were inadequate where it needed to be adequate (Obsolete bar code syste...
The corona virus measures were inadequate where it needed to be adequate (Obsolete bar code system is being used instead of near field communication devices on products) , excessive in terms of regulating people's movement throughout the store. Items being hard to find lengthens exposure time as does slow checkout from bar code scans.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Worse experience We ever encountered. The Cashier Vickie was talking down on us and yelling simpl...
Worse experience We ever encountered. The Cashier Vickie was talking down on us and yelling simply because we were told by another associate that Home Depot honors price match with other competitive stores. The floor associate, told us to let the cashier know at checkout, when we get to checkout, we saw the cashier Vickie the price from the other competitors and she told us, nobody told us about the price match and Home Depot doesn’t honor that, this is Home Depot and if you want that price go to that store. She told us numerous times to go to that store. My husband found the floor associate and told her to come talk to the cashier Vickie that we were not lying about the price match. Cashier Vickie still continues talking over us and even yelling at her co-worker in front of the customers. The cashier Vickie was very rude to us and treating us like nothing.This kind of service should not be accepted by any business company, especially big companies like Home Depot. Very disappointing!
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    1 found this review helpful
    I was able to get assistance in a timely manner from the friendly staff who took me directly to t...
    I was able to get assistance in a timely manner from the friendly staff who took me directly to the product.
    by
    • Verified Purchase
    • Recommended
    Friendly and helpful employees.
    Friendly and helpful employees.
    by
    • Verified Purchase
    • Recommended
    Had to have 16 keys made. Employees were extremely helpful
    Had to have 16 keys made. Employees were extremely helpful
    by
    • Verified Purchase
    • Recommended
    Every time I come here everyone I interact with at the store is super helpful and very friendly. ...
    Every time I come here everyone I interact with at the store is super helpful and very friendly. Thanks so much for making my trips to Home Depot even better!
    by
    • Verified Purchase
    • Recommended
    Friendly people that are very helpful
    Friendly people that are very helpful
    by
    • Verified Purchase
    • Recommended
    Clean, quick & efficient employees; thanks to Lisa and Lin
    Clean, quick & efficient employees; thanks to Lisa and Lin
    by
    • Verified Purchase
    • Recommended
    Best Home Depot in the area
    Best Home Depot in the area
    by
    • Verified Purchase
    • Recommended
    Best Home Depot in the area
    Best Home Depot in the area
    by
    • Verified Purchase
    Go see Don at the WF HD he will make your day better and help you get what you need. Way better t...
    Go see Don at the WF HD he will make your day better and help you get what you need. Way better than the Lowes in the area.
    by
    • Verified Purchase
    • Recommended
    The store was/is neat and SAFELY in order, and IF I need help IT was/is NOT far away with undivid...
    The store was/is neat and SAFELY in order, and IF I need help IT was/is NOT far away with undivided attention from the time I entered throughout the time I exit the parking lot. Even the customers are considered to OTHER's.
    by
    • Verified Purchase
    • Recommended
    Employees at this store are very knowledgeable and friendly, go out of their way to help. Super ...
    Employees at this store are very knowledgeable and friendly, go out of their way to help. Super clean and well stocked.
    by
    • Verified Purchase
    • Recommended
    Best Home Depot in the area
    Best Home Depot in the area
    by
    • Verified Purchase
    • Recommended
    Best Home Depot in the area
    Best Home Depot in the area
    by
    • Verified Purchase
    • Recommended
    Best Home Depot in the area
    Best Home Depot in the area
    by
    • Verified Purchase
    • Recommended
    Vickie has been amazing with her friendliness and her passion for The Home Depot. She displayed a...
    Vickie has been amazing with her friendliness and her passion for The Home Depot. She displayed a unique quality and personality that made me feel appreciated and valued!!
    by
    • Verified Purchase
    • Recommended
    Best Home Depot around
    Best Home Depot around
    by
    • Verified Purchase
    • Recommended
    Best Home Depot in the triangle
    Best Home Depot in the triangle
    by
    • Verified Purchase
    • Recommended
    Best Home Depot in the triangle
    Best Home Depot in the triangle
    by
    • Verified Purchase
    • Recommended
    Best Home Depot in the area
    Best Home Depot in the area
    by
    • Verified Purchase
    • Recommended
    the people went overboard to get you what I needed.
    the people went overboard to get you what I needed.
    by
    • Verified Purchase
    Great products and great service. My go to store
    Great products and great service. My go to store
    by
    • Verified Purchase
    • Recommended
    Best Home Depot in the area
    Best Home Depot in the area
    by
    • Verified Purchase
    • Recommended
    Can not thank Ms Vickie for finding an error in my purchases today and saving a special trip back...
    Can not thank Ms Vickie for finding an error in my purchases today and saving a special trip back for one thing. Love our Wake Forest , The Home Depot and the staff, always so helpful and know their jobs... Again, thank you Ms. Vickie.
    by
    • Verified Purchase
    • Recommended
    Best in the triangle
    Best in the triangle
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 627 reviews

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