Reviews for Winter Haven #6371

It’s not always about the purchase. I’ve had the worst online experience at Home Depot. One month later I’m waiting on patio furniture just realize the day of delivery it’s out of stock. Available in stores at double the price though. When I called Home Depot online they suggested I go to different locations and see if maybe somebody would be able to help me. Basically hat in hand, grovel and good luck. Seven stores later and an empty gas tank I found myself in the Winter Haven Home Depot. Going to this location I interacted with the manager name Candace. What little authority she had she made sure she was able to weld it for my benefit. Originally I purchased a five piece conversation patio set at a great price. She was able to locate one piece out of the five and give me the online price. She was extremely apologetic that she couldn’t do more and listened to me vent without losing patience with me.

I bought this two days ago and so far it's worked great for me.

The staff are always very friendly, I bought our mulch from there a couple of months ago and the guy loaded it into my vehicle.

Anyone looking for remodel help should contact Barbara Soini. She is personable, helpful and very experienced!

I was helped by a very professional employee that went out of his way to assist me in my needs. His name was Darrel S. He even carried my product up to the register for me . I hate that I have to scan my own items. Face to face customer service is what would set your company above others. An actual person at the register. Self checkouts are very impersonal and uncaring to any customer.

My husband and my self went to looking in to buying cabinets and we had a great experience. Barbara was amazing. all home depot should have one of her

I just wanted to give Darryl S a very big Thank you for your help today. Thank you for taking the time and helping us understand what we needed and another brand we could use because what we wanted wasn't in stock. They need more associates like you and the young man.

I bought an appliance set a couple of weeks ago. Great service and Great prices.

This location has the seashell landscaping that I’ve been searching for at the best prices check them out.

Purchased a water heater two weeks ago and went back to buy a toilet. Andrew in the plumbing dept was excellent. He helped me inspect and Calvin assisted me outside in loading. Great staff! Friendly and helpful made my shopping experience quick and painless! Thank you all at Winter Haven FL store

Good prices for your home project!

Alex in lumber was wonderful! Took me to my product and helped me load.

Heather was very helpful finding exactly what I was looking for! Good customer service is hard to find these days!!!! Thanks again Heather!

I AM SO HAPPY WITH SHOPPING EXPERIENCE AT THIS STORE. I LOVE THE PRODUCTS I PURCHASE. THIS IS WHERE I GO TO FIX AND UPDATE MY HOME. THANK YOU FOR THE CONVENIENCE OF HAVING THIS STORE IN MY NEIGHBORHOOD... AND LOVE THE STAFF

Well supplied inventory

Thank you Victor for helping us out. Had a plumbing issue and he did not give up until we left with what we needed.

This store is very close to where I live and I've always been taken good care of. I was able to get help loading which helped me a lot

Everywhere I turned staff was available to help me with real knowledge, patience and kindness.

We were very pleased to have Horace P as our associate and he walked us through the whole process of selecting our flooring

Darrell S we’re proud of you for being so kind and helpful thank you very much!

I love shopping at this store

PVC piping section has many attachments and Andrew offered to help me locate what I was looking for. I appreciate good communication.

Love this Home Depot! Close to where I live and great customer service. I don’t know much and need all the help I can in there. The employee even near closing time was so helpful and nice. Definitely will keep coming back to this store!

Insulator for my home HVAC

Outstanding Service. Excellent people’s skills

Great customer service. Very friendly and helpful.

On my last visit to the store, I had a very good experience with two employees, who went the extra mile for me to get everything I needed at the moment. This exceeded my expectations for Home Depot and I can now be more confident in buying from the store again. Vanesa had the kindness to serve another customer who was a bit angry and she also helped him and the man left the store very happy because of Vanesa's service and even served as a translator for other Spanish-speaking customers who required assistance. that assistance. I am very grateful to Vanesa, Angie and in essence to Homed Depot.

Diane, Maria, Mike, Darryl and Brittany make shopping here a pleasure. They are very helpful and knowledgeable and go out of their way to brighten people’s day. Thank you for all you do.

accomodating people in your store Diana and Darrell

when you go there the isle will be closed for restocking no help employees walking around vaping as about some cabinets from the girl at the kitchen cabinets maybe to help me she said they are in so and so isles