#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(908)684-4604
Tool & Truck Rental(908)684-4610
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2045 State Route 57
Hackettstown, NJ 07840
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Customer Store Reviews

  • 4.8 out of 396 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (396)
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Showing 1-30 of 396 reviews
Extremely attentive and helpful staff. My experience far surpassed any previous visit to a Home ...
Extremely attentive and helpful staff. My experience far surpassed any previous visit to a Home Depot.
by
  • Verified Purchase
  • Recommended
Great selection of items in every department. Employees go out of their way, to help you find wha...
Great selection of items in every department. Employees go out of their way, to help you find what you are looking for!
by
  • Verified Purchase
  • Recommended
As I stated before I usually find what I need in Home Depot, even if I start out elsewhere. I f...
As I stated before I usually find what I need in Home Depot, even if I start out elsewhere. I find the store easy to navigate, and the associates friendly and willing to assist.
by
  • Verified Purchase
  • Recommended
Mary at customer service and Bill in Pro were very helpful and friendly.
Mary at customer service and Bill in Pro were very helpful and friendly.
by
  • Verified Purchase
  • Recommended
Been shopping at this location for over 5 years now. Love the staff , always willing to help and ...
Been shopping at this location for over 5 years now. Love the staff , always willing to help and assist with my needs .
by
  • Verified Purchase
  • Recommended
Great store! Very friendly personnel!!
Great store! Very friendly personnel!!
by
  • Verified Purchase
  • Recommended
People from appliances there are so good to us.
People from appliances there are so good to us.
by
  • Verified Purchase
  • Recommended
Mike from floring he is the best, he is so nice and so patient he answers all my question, I am ...
Mike from floring he is the best, he is so nice and so patient he answers all my question, I am so happy.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Employees have been very helpful!
Employees have been very helpful!
by
  • Verified Purchase
  • Recommended
good store, plenty of items and well stocked
good store, plenty of items and well stocked
by
  • Verified Purchase
  • Recommended
The store is great. I recently had an incredible level of customer service when i purchased a yea...
The store is great. I recently had an incredible level of customer service when i purchased a year end lawnmower. Ryan went out of his way to bring in a flat bed cart, since i had my 4 year old daughter with me and provided a team lift to put it on the cart. Jennifer was incredible and friendly cashier. In past times at the location, Al C. was incredibly helpful as well going above and beyond. The Hackettstown store is excellent!!
by
  • Verified Purchase
  • Recommended
I just bought some big items; and they even came out to the car to make sure they would fit.
I just bought some big items; and they even came out to the car to make sure they would fit.
by
  • Verified Purchase
  • Recommended
Excellent customer service Joey you are the best, Very satisfied with your Kitchen design for us...
Excellent customer service Joey you are the best, Very satisfied with your Kitchen design for us. You were very kind and patient to attend all our requirements Thank you very much for everything Very pleasant to recommend you.
by
    • Recommended
    Cashier Ashley let my cart full of carefully selected oak trim get returned to stock. I specific...
    Cashier Ashley let my cart full of carefully selected oak trim get returned to stock. I specifically requested she let if sit and keep others away from it 15 feet away from her on a very quit night while I picked up some fasteners. It was all gone ten minutes later. Ashley was on her cell phone and chatting with other employees. She had no customers in line. Manager seemed not to care much when I located him.
    by
    • Verified Purchase
    1 found this review helpful
    The store is well organized and the employees are very friendly and helpful.
    The store is well organized and the employees are very friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    All of the employees that I dealt with were helpful and courteous.
    All of the employees that I dealt with were helpful and courteous.
    by
    • Verified Purchase
    • Recommended
    The employees are very attentive and helpful.
    The employees are very attentive and helpful.
    by
    • Verified Purchase
    • Recommended
    Store was clean and associates were friendly especially the paint department. Kudos to Jim O.
    Store was clean and associates were friendly especially the paint department. Kudos to Jim O.
    by
    • Verified Purchase
    • Recommended
    If you need a new kitchen or a great designer to help you design it, go to this store and ask for...
    If you need a new kitchen or a great designer to help you design it, go to this store and ask for Joey, he is the best and I decided not to go see any other place, bought his suggestions and design. Great service, great attention and no time pressure to go over all the possible details !!
    by
    • Verified Purchase
    • Recommended
    The store is always organized and clean. Employees have always been very helpful and friendly.
    The store is always organized and clean. Employees have always been very helpful and friendly.
    by
    • Verified Purchase
    • Recommended
    The associates are always willing to go the extra steps to ensure that the customer gets what the...
    The associates are always willing to go the extra steps to ensure that the customer gets what they need and are satisfied with their shopping experience.
    by
    • Verified Purchase
    • Recommended
    Very clean store friendly staff
    Very clean store friendly staff
    by
    • Verified Purchase
    • Recommended
    This store is neat, not too crowded [I know, not good for your firm] and easy to maneuver. The p...
    This store is neat, not too crowded [I know, not good for your firm] and easy to maneuver. The personnel have always been helpful.
    by
    • Verified Purchase
    • Recommended
    Consistently friendly and helpful staff. Clean store. Easy to find everything.
    Consistently friendly and helpful staff. Clean store. Easy to find everything.
    by
    • Verified Purchase
    • Recommended
    best ever, will always come back with staff like yours. thank you so much for an enjoyable experi...
    best ever, will always come back with staff like yours. thank you so much for an enjoyable experience. Mary at the service desk was very helpful, and very courteous., as well as the others I mentioned in my survey.
    by
    • Verified Purchase
    • Recommended
    This store is kept clean and organized. The employees are nice and aim to please
    This store is kept clean and organized. The employees are nice and aim to please
    by
    • Verified Purchase
    • Recommended
    The folks in the garden center are extremely helpful.
    The folks in the garden center are extremely helpful.
    by
    • Verified Purchase
    • Recommended
    I love this store. The staff are very friendly and go out of their way to help. Unlike some oth...
    I love this store. The staff are very friendly and go out of their way to help. Unlike some other big box home centers, they take the time to walk you to the item you are looking for and don't just point in a general direction. The store is well organized and most things are easy to find. For the odd item that can't be located, there is always someone available to help.
    by
    • Verified Purchase
    • Recommended
    Store is well organized, and there is always help available to find things rather than wandering ...
    Store is well organized, and there is always help available to find things rather than wandering around lost and wasting time. I've heard that other locations do not have the same level of friendly assistance; I go to this store because I know the associates are friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    Excellent experience! shop at this store often for the materials and tools I need!!
    Excellent experience! shop at this store often for the materials and tools I need!!
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 396 reviews

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