#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(603)355-2162
Tool & Truck Rental(603)355-2168
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
22 Ash Brook Rd
Keene, NH 03431
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 591 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (591)
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Showing 1-30 of 591 reviews
store visit
I had returned two items and that was very quick, only bought two other items and went through self checkout very quickly
by
    • Recommended
    Exceptional Service
    Billy in cabinets and Pauline in appliances made the experience easy and walked us through the entire process. This was our first time purchasing something of this size, and they put us at ease.
    by
      • Recommended
      Consistently GOOD shopping experience in Keene
      The Keene NH store is consistently good: the staff has longevity; the shelves are stocked; I find everything I need and can rely on getting questions answered; the staff is customer service oriented.
      by
        • Recommended
        Three store associates!
        Three employees made my shopping experience great! Leon at the Front Desk and Jolene and Ken in Millwork were able to retrieve my windows (both special order and stock) and bring them out to my vehicle to load it. Great examples of caring for the customer!
        by
          • Recommended
          Excellent Staff members
          I purchased a Hampton Bay gas Fire Pit for our back yard. You had just what I wanted in size and looks at half the price I found anywhere else.
          by
            • Recommended
            Great Customer Service for Refunds
            Dianne in Customer Service was extremely polite and helpful and got we through my returns in less than 5 minutes. I was really impressed.
            by
              • Recommended
              Store use to be good it is now questionable
              Product inventory is not accurate to rely on in this store, before doing a project make sure you have it in hand
              by
                customer Service
                Mike at Pro Desk help us out with the computer part we don’t know anything about he got us the help we needed and was patient with us
                by
                  • Recommended
                  Pro desk employees are awesome
                  Pro desk alway does everything they can to make sure we get what we need
                  by
                    • Recommended
                    Always helpful staff here at Keene
                    Did a return, to use the money for purchasing more tools. Everyone was extremely helpful and courteous.
                    by
                      • Recommended
                      Extra Helpful
                      During my last 2 visits to the Keene store for plumbing fixtures I had some particularly difficult connections to make. People in Plumbing Dept and Customer Service were exceptional in helping to solve issues.
                      by
                        • Recommended
                        Olivia millor
                        Dont caaare hrhdhehwhehs
                        by
                          Customer service
                          EXCELLENT customer service!!! Jacqui Eli Sd Mari Sam Rebecca
                          by
                            • Recommended
                            Useless Wi-Fi
                            The store and the staff are very friendly however when trying to use the app to shop and locate things in the store the large building prevents cellular service and unfortunately the Wi-Fi rarely works if ever
                            by
                              • Recommended
                              Harris Co
                              Everyone i walk into this store, its almost like walking into my best buddies home. I love it
                              by
                                • Recommended
                                Christmas snow man
                                Secured the last 6 foot snow man
                                by
                                  • Recommended
                                  The Good The Bad and The Helpful
                                  As a contractor I find this location to be fairly well stocked with comp priced materials and a well rounded selection of (full retail priced) tools; that seem not to go on sale as often as some other regional HD stores but all the same i've found some great deals here over the years aswell! Like every other HD store, the quality lumber is often located under a layer warped and twisted boards so ALWAYS PICK OWN LUMBER! If you need help locating a obscure fastner or specialty items find the guy in the wheelchair or the really tall blonde haired kid; They BOTH have a Yoda like knowledge of everything in stock; these two along with a few others are beyound helpful and just really plesent to deal with!!!! The cell service & free wifi are horrible so NO doing reseach on the fly but if you're willing to wait your turn, Keene's Prodesk is always helpful & one of the morenknowledgable desks in the region.
                                  by
                                    • Recommended
                                    Well stocked
                                    I love to find well stocked shelves when shopping. This Home Depot was definitely that.
                                    by
                                      • Recommended
                                      Awesome pro desk employees
                                      Pro desk employees go out of their way to make sure your time was spent wisely
                                      by
                                        • Recommended
                                        Great Staff
                                        The staff at the Home Depot location in Keene NH are outstanding - friendly, polite and knowledgeable.
                                        by
                                          • Recommended
                                          Great Customer Service
                                          If you are looking for a friendly smiling face at Home Depot you must use self checkout and see Mari!!!! She is fantastic!!!
                                          by
                                            • Recommended
                                            GOOD CUSTOMER SERVICE
                                            Some of the employees in this store are very knowledgeable! So helpful. PLEASE MAKE THE CUSTOMERS WEAR MASKS. NO ONE IS MAKING THEM.
                                            by
                                              GREATS PLACE WITH GOOD PEOPLE
                                              THE RIGHT PLACE AT THE RIGHT TIME
                                              by
                                                • Recommended
                                                Everyone is so helpful - and fun to work with - the girls in the paint section and the return s...
                                                Everyone is so helpful - and fun to work with - the girls in the paint section and the return section make it easy
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                The staff here is always in good moods. Make you feel like you're very welcome in the store.
                                                The staff here is always in good moods. Make you feel like you're very welcome in the store.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Jody was wonderful. Have never been treated so well.
                                                Jody was wonderful. Have never been treated so well.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                I really enjoy shopping at the Keene Home Depot. I find the employees there to be exceptionally ...
                                                I really enjoy shopping at the Keene Home Depot. I find the employees there to be exceptionally helpful. They always ask if they can help. The person in the paint department, my previous visit, was fantastic getting a perfect match for the paint that I brought as a sample. I always buy the paint for my house there. I also just like to go up and down the aisles which give me more ideas for home projects. I also love the garden center. It is very well stocked and the plants are beautiful.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                I am always extremely satisfied with the service I receive at the Keene, NH Home Depot. It is su...
                                                I am always extremely satisfied with the service I receive at the Keene, NH Home Depot. It is such an asset to have a Home Depot this close to where I live!
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Cashier was extremely personable and competent. Helped us design and price our Tuff Shed and to o...
                                                Cashier was extremely personable and competent. Helped us design and price our Tuff Shed and to obtain a military discount. Store has a wide variety of good products that are easy to locate.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Great people. It' s what make a shopping experience pleasant. I have asked many questions about p...
                                                Great people. It' s what make a shopping experience pleasant. I have asked many questions about products and I always get an answer. If the employee don"t know the answer, they find someone who does. Always with a smile.
                                                by
                                                • Verified Purchase
                                                • Recommended
                                                Showing 1-30 of 591 reviews

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