#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(956)205-4402
Tool & Truck Rental(956)205-4408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
120 S Shary Road
Mission, TX 78572
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Customer Store Reviews

  • 4.4 out of 366 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (366)
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Showing 1-30 of 366 reviews
Very helpful personnel. Got my wood cut for free.will be back.
Very helpful personnel. Got my wood cut for free.will be back.
by
  • Verified Purchase
  • Recommended
I LOVE THIS STORE IS CLEAN EASY TO FIND THE THINGS IM LOOKING FOR AND EMLOYERS ARE FRIENDLY
I LOVE THIS STORE IS CLEAN EASY TO FIND THE THINGS IM LOOKING FOR AND EMLOYERS ARE FRIENDLY
by
  • Verified Purchase
  • Recommended
If you ever have go to the c.s. service desk look for Joaquin. He's the greatest.
If you ever have go to the c.s. service desk look for Joaquin. He's the greatest.
by
  • Verified Purchase
  • Recommended
The most kindest act happen today Sunday Agust 25, 2019. And emplyee helpped me beyond my thankfu...
The most kindest act happen today Sunday Agust 25, 2019. And emplyee helpped me beyond my thankfulness can express. This Home Depot location is amazing and the greatest in all RGV area!!
by
  • Verified Purchase
  • Recommended
Very good employes
Very good employes
by
  • Verified Purchase
  • Recommended
I have always had a very positive experience at this store as compared to others in the area. Nev...
I have always had a very positive experience at this store as compared to others in the area. Never waited to long to get help when needed. Restrooms are always clean and well stocked.
by
  • Verified Purchase
  • Recommended
Received great advice and information on purchasing paint for our front door.
Received great advice and information on purchasing paint for our front door.
by
  • Verified Purchase
  • Recommended
In this store you can find associates willing to help you not like the other home depot and Trent...
In this store you can find associates willing to help you not like the other home depot and Trenton road this one is much better.
by
  • Verified Purchase
  • Recommended
STORE VERY CLEAN
STORE VERY CLEAN
by
  • Verified Purchase
  • Recommended
Low lighting, associates are not knowledgeable in the areas they work, website shows available qu...
Low lighting, associates are not knowledgeable in the areas they work, website shows available quantities of products but they are not there. Associates show very little motivation to help. Store aisles are closed for re-stocking during peak shopping times.
by
  • Verified Purchase
1 found this review helpful
Employees just dont care!
Employees just dont care!
by
  • Verified Purchase
1 found this review helpful
The personnel on the paint department was very helpful and knowledge on their field
The personnel on the paint department was very helpful and knowledge on their field
by
  • Verified Purchase
  • Recommended
Someone is always there to help
Someone is always there to help
by
  • Verified Purchase
  • Recommended
I follow their Vigoro lawn fertilizer schedule and this location always has what I need.
I follow their Vigoro lawn fertilizer schedule and this location always has what I need.
by
  • Verified Purchase
  • Recommended
I had a very bad experience having to load all 25 posts that measured 6X4X8 and were pretty heav...
I had a very bad experience having to load all 25 posts that measured 6X4X8 and were pretty heavy. After waiting over 20 min for an associate to help I was told we had to load them to cart ourselves then they could help to load them in the truck. My husband hit himself on the head when trying to get more posts from the back because we had already loaded the ones available in the front. I asked for a discount for inconvenience and I was told they couldnt give me one.
by
  • Verified Purchase
I visit the Mission store at least twice a week and have always found the staff knowledgable and ...
I visit the Mission store at least twice a week and have always found the staff knowledgable and friendly. It's very rare that I can't find what I need for any given project.
by
  • Verified Purchase
  • Recommended
I found everything I needed quickly. The store personnel is very friendly. The store is well lit ...
I found everything I needed quickly. The store personnel is very friendly. The store is well lit and clean.
by
  • Verified Purchase
  • Recommended
The store was well organized and the product was easy to find, with the help of employees. So ma...
The store was well organized and the product was easy to find, with the help of employees. So many helpful things for the homeowner.
by
  • Verified Purchase
  • Recommended
I stopped by at 9p.m. just prior to closing and a cold front the last day in March. I hoping to f...
I stopped by at 9p.m. just prior to closing and a cold front the last day in March. I hoping to find fire logs. Unfortunately, I was unable to locate any and decided to ask someone in the outdoor department if they had any left. An employee in the department noticed me looking for help and approached me to see if he could assist me. I told him that I was looking for fire logs and he immediately began looking up at the pallets stocked and said, "I know we have a pallet ready to ship out because they are out of season, but I will find it for you". After searching the entire outdoor department, he found them and proceeded to move the enormous ladder to where they were. This man didn't hesitate to go out of his way to help me find what I was searching for although he knew it would be difficult to locate and laborious to get down from the pallets! What an outstanding display of customer service with a smile! His name is Frank and I am grateful for his help and determination to ensure I left with exactly what I went looking for! Thank you, Frank! Home Depot is fortunate to employ such an exemplary person committed to the kind of customer service and satisfaction that most large companies lack!
by
  • Verified Purchase
  • Recommended
I am a "Winter Texan" who has been coming to your Mission Store for over five years when I need ...
I am a "Winter Texan" who has been coming to your Mission Store for over five years when I need to fix something. I am impressed by the wide variety of items in the store. I'm even learning to use the self-checkout for simple items!
by
  • Verified Purchase
  • Recommended
Terrible customer service ask for a manager and the old hag says no and walks away mad blurting t...
Terrible customer service ask for a manager and the old hag says no and walks away mad blurting things out that's insane!!!
by
  • Verified Purchase
Always a friendly staff member to help. Clean store!
Always a friendly staff member to help. Clean store!
by
  • Verified Purchase
  • Recommended
Store associate Rudy provided the best customer service in the flooring department. Overall store...
Store associate Rudy provided the best customer service in the flooring department. Overall store experience was good.
by
  • Verified Purchase
  • Recommended
VERY FRIENDLY EMPLOYEES AND THEY CHECK THE MATERIAL IS ON INVENTORY.
VERY FRIENDLY EMPLOYEES AND THEY CHECK THE MATERIAL IS ON INVENTORY.
by
  • Verified Purchase
  • Recommended
Always fun and interesting to go to this Home Depote Store. So many new items on display and grea...
Always fun and interesting to go to this Home Depote Store. So many new items on display and great for ideas for DIY people as well as those who just want to update their homes and yards. Always happy friendly staff there ready to help too. Just Love this store!
by
  • Verified Purchase
  • Recommended
I've been doing business with this store for several years now and am impressed with the employee...
I've been doing business with this store for several years now and am impressed with the employees and products!
by
  • Verified Purchase
  • Recommended
GREAT STORE
GREAT STORE
by
  • Verified Purchase
very helpful great customer service
very helpful great customer service
by
  • Verified Purchase
  • Recommended
THE STORE MANAGER AND HIS STAFF ARE EXCELLENT. THEY ARE ALL A CREDIT TO THE HOME DEPOT. THE STORE...
THE STORE MANAGER AND HIS STAFF ARE EXCELLENT. THEY ARE ALL A CREDIT TO THE HOME DEPOT. THE STORE WAS CLEAN AND THE STAFF ARE VERY HELPFUL
by
  • Verified Purchase
  • Recommended
CASHIER "JENNIFER" WAS RUDE AND ON HER CELLPHONE TEXTING INSTEAD OF BEING HELPFUL
CASHIER "JENNIFER" WAS RUDE AND ON HER CELLPHONE TEXTING INSTEAD OF BEING HELPFUL
by
  • Verified Purchase
Showing 1-30 of 366 reviews

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