#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(408)719-5400
Tool & Truck Rental(408)719-5410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1177 Great Mall Dr
Milpitas, CA 95035
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Customer Store Reviews

  • 4.4 out of 260 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (260)
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Showing 1-30 of 260 reviews
Looking good and clean.
Looking good and clean.
by
  • Verified Purchase
  • Recommended
very satisfied
very satisfied
by
  • Verified Purchase
  • Recommended
Store had everything I wanted and help was around when I needed it so I suggest you go here and g...
Store had everything I wanted and help was around when I needed it so I suggest you go here and get what you need Milpitas HOME DEPOT is the place to go...
by
  • Verified Purchase
  • Recommended
I normally do not like this store because I never get the help I need or want. Seems as though th...
I normally do not like this store because I never get the help I need or want. Seems as though they have improved their hiring process and hired people with better customer service skills. I had a great experience today and am more willing to shop here than I have ever thought to do before.
by
  • Verified Purchase
  • Recommended
Helpful employees
Helpful employees
by
  • Verified Purchase
  • Recommended
I was shopping at Home Depot. Customer service very nice and helpful.
I was shopping at Home Depot. Customer service very nice and helpful.
by
  • Verified Purchase
  • Recommended
filthy parking areas and store entrances, trash and debris on the ground overfilled trash cans ...
filthy parking areas and store entrances, trash and debris on the ground overfilled trash cans sloppy management
by
  • Verified Purchase
Great people
Great people
by
  • Verified Purchase
  • Recommended
The staff person I asked for assistance to look for the item I needed was intentionally deceptive...
The staff person I asked for assistance to look for the item I needed was intentionally deceptive and dishonest. It is very discouraging to shop when staff working for the store do not treat customers with respect. The store may have great sales items but when customer service is bad, everything looks bad.
by
  • Verified Purchase
Customer service is lacking and do not rely on the loading in car service. With a baby, I struggl...
Customer service is lacking and do not rely on the loading in car service. With a baby, I struggled with shopping here and found the employees grumpy than my baby. But if you are looking for a "do not talk to me" shopping experience, then I would recommend :)
by
  • Verified Purchase
  • Recommended
Very poor customer service on the phone, waiting over 45 minutes
Very poor customer service on the phone, waiting over 45 minutes
by
  • Verified Purchase
Store has trouble with employee cross training, if only one employee trained, and they are busy t...
Store has trouble with employee cross training, if only one employee trained, and they are busy then you can wait up to 35 minutes to get help with a specific need.
by
  • Verified Purchase
Very clean and organized. But the purchase area could use some organizaitonal structure. Like whe...
Very clean and organized. But the purchase area could use some organizaitonal structure. Like where to lineup. Currently, there is no line set up.
by
  • Verified Purchase
  • Recommended
I think I've been shopping at Home Depot for more than 2 decades especially this one is closest t...
I think I've been shopping at Home Depot for more than 2 decades especially this one is closest to my home. I never hesitate to shop at Home Depot because I've been comparing the price for a long time with other stores. While it is lower on most of the products, it may be a few cents higher on some others. I have the confidence that I am saving money buying in Home Depot. Selections are good. Store may be better organized compared to other Home Depot branch but overall experience is good. I always find what I need and it's conveniently located. Parking sometimes may be difficult since it shares parking with the Great Mall.
by
  • Verified Purchase
  • Recommended
The store are generally clean and organized, especially in the morning, because the type of custo...
The store are generally clean and organized, especially in the morning, because the type of customers that usually comes in later in the day typically rude and they tend to destroy a lot of Package materials, and leave them all over the storage area, they are like children, anything that are packaged they have to open and handle it , don't seem to trust what they see and it's frustrating because some time contractors are in a hurry and you just grab it and run, when you get back to the job site and open the package then you realize your trip was in vane because there's something missing from the package.
by
  • Verified Purchase
  • Recommended
parking is easy
parking is easy
by
  • Verified Purchase
  • Recommended
For me, this is a good store to shop at, but it depends on which employee you deal with, some are...
For me, this is a good store to shop at, but it depends on which employee you deal with, some are better than others. Also finding the items offered for sale can be a bit daunting at times. Often area(s) is disorganized and not well maintained.
by
  • Verified Purchase
  • Recommended
The store is clean. and the employees are friendly and helpful
The store is clean. and the employees are friendly and helpful
by
  • Verified Purchase
  • Recommended
Clean and orderly. Workers are nice and respectful
Clean and orderly. Workers are nice and respectful
by
  • Verified Purchase
  • Recommended
Products that you need are just infront of your eyes the moment you enter the premises. Its just ...
Products that you need are just infront of your eyes the moment you enter the premises. Its just like they predicted what I need today!
by
  • Verified Purchase
  • Recommended
Nice
Nice
by
  • Verified Purchase
  • Recommended
I shop at a lot of homedepots , this location by far was my favorite experience.....
I shop at a lot of homedepots , this location by far was my favorite experience.....
by
  • Verified Purchase
  • Recommended
Excellent staffs with great customer service skills. I came in with a problem and the staffs ther...
Excellent staffs with great customer service skills. I came in with a problem and the staffs there were extremely helpful, especially Robert Enriquez, one of the supervisors. He helped me tirelessly to solve my problem, which was opening the filter tubes.
by
  • Verified Purchase
The place where i get all i need for my job, and my habbit! Clean and nice to get your tools and ...
The place where i get all i need for my job, and my habbit! Clean and nice to get your tools and evrything! Im a driver of one carrier and my habbit is about tools. power tools from mechanics to painting and to electrical they have what ever i need.
by
  • Verified Purchase
  • Recommended
I was highly impressed with the store ,items availability ,model ,price ranges My impression was ...
I was highly impressed with the store ,items availability ,model ,price ranges My impression was good
by
  • Verified Purchase
  • Recommended
I was very disappointed in my experience at this location. Store was neat and clean but the assoc...
I was very disappointed in my experience at this location. Store was neat and clean but the associates were rude and not helpful when I was checking out. Manager was rude.
by
  • Verified Purchase
Store employees do not have answers to questions. Checkout staff is very RUDE !
Store employees do not have answers to questions. Checkout staff is very RUDE !
by
  • Verified Purchase
Great customer service.
Great customer service.
by
  • Verified Purchase
  • Recommended
Prices are reasonable. The quality of the products are excellent. Easy to find the items. Conveni...
Prices are reasonable. The quality of the products are excellent. Easy to find the items. Convenient store.
by
  • Verified Purchase
  • Recommended
It's a clean store with very helpful people working there
It's a clean store with very helpful people working there
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 260 reviews

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