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Filter Reviews By:Rating, Profile, Gender, Age (435)
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Showing 1-30 of 435 reviews
Mar 21, 2020
Always helpful, always have someone working that helps with extra information, suggestions. The p...
Always helpful, always have someone working that helps with extra information, suggestions. The people working for home depot in Waltham store are the best.
by
Verified Purchase
Recommended
Mar 16, 2020
Employees are very helpful
Employees are very helpful
by
Verified Purchase
Recommended
Feb 8, 2020
I bought several flowering plants for gifts. it was 17 degrees out and I asked if they had any m...
I bought several flowering plants for gifts. it was 17 degrees out and I asked if they had any means to cover the plants. 2 employees quickly found large thin plastic trash bags and helped me cover each plant without damaging them. they went above and beyond and put the customer first, even for a relatively inexpensive purchase. they also saved Home Depot money by not having dead plants returned weeks later....
by
Verified Purchase
Recommended
Dec 23, 2019
Excellent customer service - professional & friendly. Not only is the customer treated well, but...
Excellent customer service - professional & friendly. Not only is the customer treated well, but the employees treat each other well, too
by
Verified Purchase
Recommended
Dec 19, 2019
I have not been to every Home Depot in Metrowest Boston but compared to the ones I HAVE been to t...
I have not been to every Home Depot in Metrowest Boston but compared to the ones I HAVE been to this one is the best by far. The staff in the main departments-- flooring/tile, lumber, plumbing, shades, paint, tools, doors&windows-- are generally very knowledgeable and helpful. The help and pro desks are also very professional and courteous, and there is even a licensed electrician there on wednesdays. As a handyman I am terribly dependent on this store for supplies and expertise, and they have all saved my life on more than one occasion. Like any Home Depot, sometimes there is no one in a given department, self checkout is faster, and some staffers are better than others, but it is what it is, a big box home improvement store. I just search the website and text locations of products to my phone and zip zip.
by
Verified Purchase
Recommended
Dec 8, 2019
Charlyne is a great employee of yours! She did everything that was necessary to make my shopping ...
Charlyne is a great employee of yours! She did everything that was necessary to make my shopping experience a good one! I would definitely recommend your store to other fiends and family members
by
Verified Purchase
Recommended
Dec 6, 2019
Great customer service in the appliance area also in kitchen and Bath design. Looking forward to...
Great customer service in the appliance area also in kitchen and Bath design. Looking forward to a new kitchen and Bathroom!
by
Verified Purchase
Recommended
Nov 26, 2019
I needed fence with installation. They quickly placed the order and the contractor contacted me a...
I needed fence with installation. They quickly placed the order and the contractor contacted me and set up appointment and the job was professionally with great crew members done quickly.
by
Verified Purchase
Recommended
Nov 13, 2019
One of their better stores!
One of their better stores!
by
Verified Purchase
Recommended
Oct 29, 2019
Good clean and well trained employees. Convenient access from the Highway
Good clean and well trained employees.
Convenient access from the Highway
by
Verified Purchase
Recommended
Oct 17, 2019
Erica was extremely helpful
Erica was extremely helpful
by
Verified Purchase
Recommended
Oct 15, 2019
Excellent store and customer services. Especially Thank for the great help from the customer ser...
Excellent store and customer services. Especially Thank for the great help from the customer service - Edward and Corey.
by
Verified Purchase
Recommended
Oct 14, 2019
It's clean and part are ok to find thanks
It's clean and part are ok to find thanks
by
Verified Purchase
Recommended
Oct 12, 2019
Excellent service by Corey.
Excellent service by Corey.
by
Verified Purchase
Recommended
Sep 30, 2019
We had to deal with 5 different employees, and every one of them were really committed to our sat...
We had to deal with 5 different employees, and every one of them were really committed to our satisfaction! All of them were friendly and had a very positive attritude!
by
Verified Purchase
Recommended
Sep 25, 2019
It is my home improvement store. I would never go anywhere else!
It is my home improvement store. I would never go anywhere else!
by
Verified Purchase
Recommended
Jul 26, 2019
Knowledgeable, helpful and friendly personnel.
Knowledgeable, helpful and friendly personnel.
by
Verified Purchase
Recommended
Jul 11, 2019
you have wonderful employees....Thank you for that I have been looking to purchase black 8 inch g...
you have wonderful employees....Thank you for that
I have been looking to purchase black 8 inch gardening Pot Saucers and you have had them out of stock for months.....Please restock them if you can.
by
Verified Purchase
Recommended
Jul 8, 2019
Like most Home Depot stores , stocked with barely helpful employees. Employee quality and pride i...
Like most Home Depot stores , stocked with barely helpful employees. Employee quality and pride in customer service must be low on the corporate priorities list . You better know how to help yourself or pray you find one of the employees (or hunt them down) and then pray again that they’re actually helpful and speak clearly (and/or understand English). I only go here because the nearest blue colored alternative is so far away.
by
1 found this review helpful
Jul 7, 2019
This is a fairly typical Home Depot. What sets this one apart for me is our experience with Appli...
This is a fairly typical Home Depot. What sets this one apart for me is our experience with Appliance employees...specifically Bob N. The guy knows his stuff and is completely customer focused. Home Depot needs to figure out how to put a "Bob" in every store.
by
Verified Purchase
Recommended
1 found this review helpful
Jun 28, 2019
you have wonderful employees
you have wonderful employees
by
Verified Purchase
Recommended
Jun 15, 2019
OTHER HOME DEPOT DON'T CARE ABOUT YOU AS MUCH AS THIS LOCATION'S EMPLOYEES.
OTHER HOME DEPOT DON'T CARE ABOUT YOU AS MUCH AS THIS LOCATION'S EMPLOYEES.
by
Verified Purchase
Recommended
Jun 15, 2019
Knowledgeable and helpful employees is all departments.
Knowledgeable and helpful employees is all departments.
by
Verified Purchase
Recommended
Jun 12, 2019
I love going to homedepot in Waltham, its like a second home to me.. Cashier Kenneth 2674 00021 4...
I love going to homedepot in Waltham, its like a second home to me..
Cashier Kenneth 2674 00021 42248 is alwys so friendly
he was working outside in the plant department
I wanted some perenials and they had some really cute plants
I love walking around all of the plants in the store and also parking lot
by
Verified Purchase
Recommended
Jun 6, 2019
I have shopped at numerous Home Depots and I find that 2374 Waltham seems to be the best managed ...
I have shopped at numerous Home Depots and I find that 2374 Waltham seems to be the best managed with motivated personnel. Special orders and exchanges are facile. Store was clean and vigilant about the safety of patrons and staff. Associates are sincerely friendly and helpful. Often I have been given advice about installation techniques and considerations of products.