#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(321)235-3604
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
350 N Alafaya Trail
Orlando, FL 32828
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Customer Store Reviews

  • 4.7 out of 698 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (698)
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Showing 1-30 of 698 reviews
Cashier maria at the pro desk is very rude.
Cashier maria at the pro desk is very rude.
by
  • Verified Purchase
Had as store associate hover over me until I completed my purchase and then walk away once my rec...
Had as store associate hover over me until I completed my purchase and then walk away once my receipt without ever once saying a word to me. I felt very disrespected shopping at this location, and it has soured me on the whole company. there is no place for actions like this in this day and age. I will take my business elsewhere going forward.
by
  • Verified Purchase
Almost every time, what I need is in stock. Though I didn't need help, I appreciate the offers o...
Almost every time, what I need is in stock. Though I didn't need help, I appreciate the offers of assistance.
by
  • Verified Purchase
  • Recommended
No complaint about the employees but I do have to say this location always has a lack of product,...
No complaint about the employees but I do have to say this location always has a lack of product, and 90% of the time I end up having to purchasing it elsewhere
by
  • Verified Purchase
Alexandra thanks for the awesome customer service! Home Depote Thank You for all the measures you...
Alexandra thanks for the awesome customer service! Home Depote Thank You for all the measures you are taking to keep your employees and customers safe during this pandemic! 5 ☆ All the way!!!
by
  • Verified Purchase
  • Recommended
Despite on the pandemic and the craziness that’s going on in the world The Home Depot team in 633...
Despite on the pandemic and the craziness that’s going on in the world The Home Depot team in 6331 Has provided us excellent customer service at every visit making our experience feel normal to shop again. I want to Thank you All for your services.
by
  • Verified Purchase
  • Recommended
Staff is helpful and friendly. store is clean and stocked well.
Staff is helpful and friendly. store is clean and stocked well.
by
  • Verified Purchase
  • Recommended
Very clean and friendly experience.
Very clean and friendly experience.
by
  • Verified Purchase
  • Recommended
This Home Depot store, in my opinion, has done better job than many other home improvement stires...
This Home Depot store, in my opinion, has done better job than many other home improvement stires. It is maintained clean and neat with everything placed orderly. More important, it is the staff that makes a difference. You will feel so welcome and valuable. Staff will continuously asks you if you need any help. I was there purchasing outdoor furniture, and the team in charge, including Chris, Brian, Josh, and Brandon, provided so much help and made extra step to make sure my purchase gets the best result.
by
  • Verified Purchase
  • Recommended
This store offers excellent customer service.
This store offers excellent customer service.
by
  • Verified Purchase
  • Recommended
they must to compaer the price with another stores
they must to compaer the price with another stores
by
  • Verified Purchase
  • Recommended
my shopping experience in the store is always pleasant. Excellent customer service was provide...
my shopping experience in the store is always pleasant. Excellent customer service was provided by the associates at this store.
by
  • Verified Purchase
  • Recommended
I shop at this store location at least twice weekly and have experienced great customer service. ...
I shop at this store location at least twice weekly and have experienced great customer service. In my most recent visit, Catherine at the check out area was extremely pleasant and engaging.
by
  • Verified Purchase
  • Recommended
employees are very friendly and always trying to help
employees are very friendly and always trying to help
by
  • Verified Purchase
  • Recommended
During these trying times, store associates are going above and beyond to help customers with the...
During these trying times, store associates are going above and beyond to help customers with their needs. It is imperative that we treat them with the respect they deserve for faithfully serving us. This store has friendly/knowledgeable associates who go above and beyond every day.
by
  • Verified Purchase
  • Recommended
The store is always clean and well stocked. Associates are helpful and willing to go "the extra m...
The store is always clean and well stocked. Associates are helpful and willing to go "the extra mile" to ensure they have the best information.
by
  • Verified Purchase
  • Recommended
We have been going to this store and over the years it goes in times where the employees are eith...
We have been going to this store and over the years it goes in times where the employees are either friendly and helpful and there are times when they could careless and are very rude. As of lately they are very rude and don't seem to even to want to be at work. When you do ask for assistance, with the exception of a few that have been there a long time, most of the employees are very short with us and seems that we are a bother to them. The employees at this store need to work on customer service and how to treat their customers. Also, it is hard to find someone to assist us when we need some help. At time when we finally find someone, they tell us that this is not their department and don't even offer to call someone to assist us.
by
  • Verified Purchase
2 found this review helpful
This is a pleasant store to shop. Great customer service experience I have every time I shop at t...
This is a pleasant store to shop. Great customer service experience I have every time I shop at this store.
by
  • Verified Purchase
  • Recommended
This store was clean and concerned about all of its customers. With a friendly environment, it i...
This store was clean and concerned about all of its customers. With a friendly environment, it is not question that the business marketing strategy has a thumbs up. Leadership starts with diversity, which is the key and without it America is only a philosophical brand name of liked countries with liked ideas.
by
  • Verified Purchase
  • Recommended
Quick service, attendants are very responsive to customer requirements
Quick service, attendants are very responsive to customer requirements
by
  • Verified Purchase
  • Recommended
I had bought a whirlpool refrigerator from them and after 4 service calls for the same thing whir...
I had bought a whirlpool refrigerator from them and after 4 service calls for the same thing whirlpool refused to take the reg. back, talking with the store manager (Brian) he agreed to take the unit back. So bought a Samsung which will be delivered this coming Friday. At that time they will pick up the lemon ref. (whirlpool). The people in the store helped me greatly since I have to do all this over the phone. In a wheelchair and can't make it to the store. Have used their delivery service a fee times and the drivers where all great and place the items where I need them. Great job....
by
  • Verified Purchase
  • Recommended
The cashier named christian was very helpful and guided me in the right direction.
The cashier named christian was very helpful and guided me in the right direction.
by
  • Verified Purchase
  • Recommended
WELL ORGANIZED AND EASY TO FIND ITEMS
WELL ORGANIZED AND EASY TO FIND ITEMS
by
  • Verified Purchase
  • Recommended
DIY for making closet and also purchase plants for my house. Using YOUTUBE videos to do DIY clos...
DIY for making closet and also purchase plants for my house. Using YOUTUBE videos to do DIY closet and other ideas for my home and sister house too!
by
    • Recommended
    The store is clean and the atmosphere in the store it is pleasant.
    The store is clean and the atmosphere in the store it is pleasant.
    by
    • Verified Purchase
    • Recommended
    This store very clean and pleasant to shop.
    This store very clean and pleasant to shop.
    by
    • Verified Purchase
    • Recommended
    Great customer service store to shop
    Great customer service store to shop
    by
    • Verified Purchase
    • Recommended
    Great store always clean and great customer service
    Great store always clean and great customer service
    by
    • Verified Purchase
    • Recommended
    Great place to shop, very convenient to get to, friendly and helpful staff, good prices. And you ...
    Great place to shop, very convenient to get to, friendly and helpful staff, good prices. And you gotta love the veteran's discount.
    by
    • Verified Purchase
    • Recommended
    The store is very conveniently located. If help is needed there is always some employee willing t...
    The store is very conveniently located. If help is needed there is always some employee willing to help. The store has a wide supply of products. Since I am retired Army the cashiers always give us thanks for our service and also ensure we get the benefit of our veterans discounts.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 698 reviews

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