#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(270)746-8403
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2233 Gary Farms Blvd
Bowling Green, KY 42104
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Customer Store Reviews

  • 4.7 out of 657 reviews
93%Of Customers
Recommend This Store
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Showing 1-30 of 657 reviews
The store was very clean and the staff was very friendly and helpful.
The store was very clean and the staff was very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Had cashier her name Tara very helpful when I went to pay for the shower rod my Debit card and ur...
Had cashier her name Tara very helpful when I went to pay for the shower rod my Debit card and ur machine wasn’t working good and had to rescan my card, I wanted to make sure, since the 2nd time it went through and I was worried about getting Double charged but she showed me the receipt and not to worry, since I have over $7k in my checking account I wanted to make sure, which to be truthful CAN I BE SURE my 1st scan and receipt will not be used...NOW I’m thinking about it I saw the 1st rejected receipt, so what happens to that piece of paper with my Debit numbers on it????????
by
  • Verified Purchase
  • Recommended
The store was clean. If purchasing an appliance, see Amanda! She was very helpful and knowledgeab...
The store was clean. If purchasing an appliance, see Amanda! She was very helpful and knowledgeable!!
by
  • Verified Purchase
  • Recommended
No one had time to help me then when I did ask someone to where I might find items you would thin...
No one had time to help me then when I did ask someone to where I might find items you would think I was talking foreign language!! So no I don’t have a good review for this store!
by
  • Verified Purchase
1 found this review helpful
Would give 10 stars if possible. I worked retail for almost 40 years, so I know how important cu...
Would give 10 stars if possible. I worked retail for almost 40 years, so I know how important customer service is. This store has employees that go above and beyond, at every visit. I will only do my shopping at this store for all my home improvement needs
by
  • Verified Purchase
  • Recommended
the employees have been great. I never have had a bad experience in this store.
the employees have been great. I never have had a bad experience in this store.
by
  • Verified Purchase
  • Recommended
Very satisfied with the store and it's associates were very friendly and helpful.
Very satisfied with the store and it's associates were very friendly and helpful.
by
  • Verified Purchase
  • Recommended
This store doesn't enforce governors mandate to wear masks in the store !! Unsafe for you and me ...
This store doesn't enforce governors mandate to wear masks in the store !! Unsafe for you and me !!!!!!!!mike
by
  • Verified Purchase
  • Recommended
Thank you to Scott and Ashton for all of your assistance. Thank you for loading our Ridgid 10 inc...
Thank you to Scott and Ashton for all of your assistance. Thank you for loading our Ridgid 10 inch cast iron table saw ( it was very heavy) on the back of our truck like it was a bag of feed. Keep up the good work and customer service while staying safe.
by
  • Verified Purchase
  • Recommended
Very clean store with knowledgeable staff that thoroughly explain in depth the products you inqui...
Very clean store with knowledgeable staff that thoroughly explain in depth the products you inquire. A very friendly staff as well. Definitely recommend this store.
by
  • Verified Purchase
  • Recommended
This store is an example to all others of what cleanliness and tidiness should be. Employees are ...
This store is an example to all others of what cleanliness and tidiness should be. Employees are very professional, courteous, and know the products well. Will definitely keep my business with them for future shopping needs.
by
  • Verified Purchase
  • Recommended
Friendly employees and I get a military discount on most items I purchase.
Friendly employees and I get a military discount on most items I purchase.
by
  • Verified Purchase
  • Recommended
Love shopping here. The associates are usually friendly and if they aren't sure about a product,...
Love shopping here. The associates are usually friendly and if they aren't sure about a product, they find someone who is!
by
  • Verified Purchase
Very good employees always ready to help
Very good employees always ready to help
by
  • Verified Purchase
  • Recommended
This store is highly respected in our community , its customer service is what most people tal...
This store is highly respected in our community , its customer service is what most people talk about ,and you can usually always find what your looking for in this store.
by
  • Verified Purchase
  • Recommended
The Home Depot in Bowling Green, Kentucky does not provide a safe environment for the community d...
The Home Depot in Bowling Green, Kentucky does not provide a safe environment for the community during normal operating hours. They do not enforce the mask policy that is posted at their store. Constantly using fork lifts during the store hours. Ladders are always blocking the shelves. Staff is not visible throughout the store and when they are they are usually on their cell phone.
by
  • Verified Purchase
Melissa was an awesome customer service representative. Every place needs more employees like her
Melissa was an awesome customer service representative. Every place needs more employees like her
by
  • Verified Purchase
  • Recommended
Great store and great helpful staff! I always enjoy the visit and learn of the items that I never...
Great store and great helpful staff! I always enjoy the visit and learn of the items that I never new were available to get the job done professionally .
by
  • Verified Purchase
  • Recommended
The employees here all went above and beyond in helping us get the things we needed for our new h...
The employees here all went above and beyond in helping us get the things we needed for our new home!
by
  • Verified Purchase
  • Recommended
Excellent place for homegoods and building supplies. Home Depot is always my first stop and most ...
Excellent place for homegoods and building supplies. Home Depot is always my first stop and most of the time is my last. (Please add check out stations on both ends of the store) Thanks!
by
  • Verified Purchase
  • Recommended
We had a great person help us to find the the perfect Fridge today , and also spent at least an h...
We had a great person help us to find the the perfect Fridge today , and also spent at least an hour+ helping us order for our remodel. Very helpful Knowledgeable and courteous . Amanda was great!
by
  • Verified Purchase
  • Recommended
Well Managed Store, love being able to look-up item and it being there to pick up.
Well Managed Store, love being able to look-up item and it being there to pick up.
by
  • Verified Purchase
  • Recommended
We had and awesome experience in buying our fencing material. Emily and Lois were fantastic. We...
We had and awesome experience in buying our fencing material. Emily and Lois were fantastic. We would encourage everyone to visit this location when needing to buy project materials for their home.
by
  • Verified Purchase
  • Recommended
This has been our "go to" hardware and appliance store for several years. Everyone on staff there...
This has been our "go to" hardware and appliance store for several years. Everyone on staff there has been pleasant and helpful. Prices are competative and supplies are most always in stock. Our only negative experience, if you can call it that, was a one time lengthy wait to get some assistance with questions about carpeting/hardwood flooring. We are glad to have this store in our community.
by
  • Verified Purchase
  • Recommended
Patty was very nice and helpfulo. Different than some store employees in the past.
Patty was very nice and helpfulo. Different than some store employees in the past.
by
  • Verified Purchase
  • Recommended
Emily at the Pro Desk was great she remembered my name and order. I placed the order the next day.
Emily at the Pro Desk was great she remembered my name and order. I placed the order the next day.
by
  • Verified Purchase
  • Recommended
The help in the garden department are fantastic especially Kathy and Stacy. They went above and b...
The help in the garden department are fantastic especially Kathy and Stacy. They went above and beyond to help me on a very hot and humid day. I love the Bowling Green store
by
  • Verified Purchase
  • Recommended
I received quick, efficient, and friendly service. The sales person helped me find what I was loo...
I received quick, efficient, and friendly service. The sales person helped me find what I was looking for and helped me get a good deal on my purchase!
by
  • Verified Purchase
  • Recommended
We have lived in Bowling Green for 5 years and this was the first time we shopped at The Home Dep...
We have lived in Bowling Green for 5 years and this was the first time we shopped at The Home Depot extensively during a remodeling project. We found the customer service by the employees exceptional and are pretty likely to continue to shop here. thank you.
by
  • Verified Purchase
  • Recommended
Friendly and very helpful employees
Friendly and very helpful employees
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 657 reviews

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