#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(847)783-5302
Tool & Truck Rental(847)783-5308
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
251 Spring Hill Rd
Carpentersville, IL 60110
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Customer Store Reviews

  • 4.8 out of 397 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (397)
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Showing 1-30 of 397 reviews
Great store with great people and services
Looking for something, the guy showed me and takes me to the isle
by
    • Recommended
    New Front door
    The people who work at this store are highly professional and very friendly. I've this store. I visit it everyday
    by
      • Recommended
      Great people they work there like Don.
      Great store really needed in the community
      by
        • Recommended
        Wonderful experience
        Shayn and Leah made my entire experience. They were helpful, Professional, kind, and courteous. They made me feel like I was a valued customer. I will be back for all my home improvement needs.
        by
          • Recommended
          Great Greeting
          I love how Jeana greeted me and ask how she could help and loved how Jeff ran to help me with the heavy stuff and gave me tips.
          by
            • Recommended
            Great service
            Excellent costumer service
            by
              • Recommended
              Customer friendly service
              This particular store has employees that care about repeat business and whether you shop at their store. We almost didn’t shop here at all today. The Customer Experience Manager Reese convinced us otherwise. He wasn’t the only one. Every employee we encountered on the floor, they said hello or asked if we needed help, to the cashier and loading helpers they all were so polite, professional and friendly. You’ve got our business!
              by
                • Recommended
                The best help a customer can get
                Annie was great approached me and helped me till the very end ,
                by
                  • Recommended
                  Great store, I call it a man's Disneyland!
                  Seems that they always have exactly what I'm looking for. Sales staff are always friendly and professional.
                  by
                    • Recommended
                    Two outstanding employees
                    Both Dan in hardware and Melissa at the Pro Desk provided me with outstanding customer service. They were so helpful above and beyond!
                    by
                      • Recommended
                      Expertise in Appliances Dept
                      Moazam Hussain in Appliances really KNOWS the products!!! Go to him for any appliance need, he will do all he can to help you, very smart and super nice!
                      by
                        • Recommended
                        Great store
                        This store is always clean the employees are always really nice. We love going to this store
                        by
                          • Recommended
                          Great customer service!
                          This Home Depot is always great, love the layout and the people are so friendly, shout-out to Madie for the help!
                          by
                            Friendly staff
                            I was greeted as soon as I walked in the door, and the cashier at the self-check was very helpful.
                            by
                              • Recommended
                              Dan's the man
                              Dan from Hardware is the guy to see, he will help you with all your needs.
                              by
                                • Recommended
                                Great employees
                                Everyone from this store is awesome. They were all so helpful. Made our shopping trip fun! Especially Raymond
                                by
                                  • Recommended
                                  Amazing store to go to
                                  I can’t stop coming back. I find everything!!!!
                                  by
                                    • Recommended
                                    Great Customer Service person
                                    I would like to give compliments to Diane S. Who is the sweetest most beautiful woman in the store!!! She’s the GREATEST!!!
                                    by
                                      • Recommended
                                      My go to Store for Homeneed!
                                      Friendly staff & knowledgeable and helpful!
                                      by
                                        • Recommended
                                        Store is going down hill
                                        The people are getting worse I can never find anyone that will even say hi to me good luck trying to get anyone to help if you have a question
                                        by
                                          Diane is greaat
                                          Diane has worked at the checkout in Carpentersville and I have seen her for many years. She is always very helpful and nice. Diane makes my visits pleasant and she is always willing to help.
                                          by
                                            Charles in Millwork is a Star Employee
                                            If you have any needs in the millwork department, ask for Charles! He goes above and beyond. Home Depot is blessed to have him as an employee.
                                            by
                                              • Recommended
                                              Great service and installation was quick and professional
                                              Love my new Carrier furnace and A/C unit
                                              by
                                                • Recommended
                                                Amazing employees
                                                Everyone is always so nice and helpful. Shelves are always stacked and put away in the right spots. Best home depot I've shopped at by far
                                                by
                                                  • Recommended
                                                  Great product and team
                                                  Steve Wilson helped a lot
                                                  by
                                                    • Recommended
                                                    Great customer service!
                                                    This store has great customer service, and very helpful staff. Pleased with this home depot location.
                                                    by
                                                      • Recommended
                                                      Very friendly staff
                                                      I went in there to get supplies for my classroom to make a camp themed room. And Thomas from hardware was very helpful. Especially since I was asking about obscure things all over the building. He stayed positive and let me know of all the materials quickly.
                                                      by
                                                        • Recommended
                                                        Excellent service Diane s helped me
                                                        I bought stuff from this location and very satisfying with the service there
                                                        by
                                                          • Recommended
                                                          Customer service desk
                                                          If you ever have to go to the customer service desk I hope you get to deal with Rebecca. She is what is good about this world. Friendly, accommodating and just a pleasure to deal with
                                                          by
                                                            • Recommended
                                                            Fabulous sales force.
                                                            Purchased a special order French door. And the nature process was just awesome. I forgot the door salesman’s name but he was a pleasure to work with. 9-12-22
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 397 reviews

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