Reviews for Chaska #2825

I always am able to find the products I need, friendly associates, clean store! If I need help locating a product I can always find an associate to help me! I have had great experience working with store associate/customer service employee Jena! She is very friendly, willing to help me out, always has a POSITIVE attitude - even when they are busy! I go quite often to Chaska Home Depot and I will look for-or wait if she's busy for her to help me!! Keep up the great work Chaska Home Depot and keep up your positive/friendly attitude Ms. Jena!!!

The store is very nice. All the staff are very friendly and help and receive the customers.

The best customer service I have received in a long time!

I always try to find AnnaT ,she is extremely knowledgeable !!!!!!!!!!

The person who helped me really went out of her way to find the product I needed, I was impressed.

Always great people to work with at the store. They have a variety of flowers in the spring and when painting they are helpful getting the paint and supplies I need.

Employees and customer service are top notch!

Terrible customer service, rude, dismissive and did not honor their associate's verbal guarantee resulting in me making two orders at Home Depot and not being able to execute a return. Very frustrating, it was a small amount amount of money and I’m not concerned about that. I’m just disappointed about being lied to. A manager should honor what associates tell customers.

I was impressed to see complimentary masks along with the cart wipes & hand sanitizer ... they had lots of lumber carts conveniently parked near the lumber area ... easily found an employee to help locate the item ... she helped me pick up and load the lumber onto the cart then she pushed the cart to the checkout for me! Couldn't have had a better experience buying lumber!

THE ASSOCIATES AT THE WOOD MATERIAL SECTION ARE VERY HELPFUL AND FRIENDLY. I FEEL SAFE AND CONFIDENCE WHEN I SHOPPED AT HOME DEPOT #2825 CHASKA! THANK YOU SO MUCH!

This is the best home depot! Employees are always friendly & helpful. The store is always clean, organized and tidy. I love shopping here!

When entering the contest I forgot to mention Kayle at the checkout who was friendly, helpful and efficient.

They have the best employee Ron who is extremely knowledgeable is all departments

We went to purchase an item that was on sale online and were told they CANNOT price match their own online price. We than asked if they can price match other store and they said yes but still did not give us the other stores price since “they (Home Depot) had that same sale online”. We left very frustrated.

Consistently clean, professional and helpful.

I have had many experiences at this store--all good....I get the sense that the management and staff work well together and it makes for a really nice experience--in a big store when you are trying to figure out your DYI project.

Store was well organized. Staff was super helpful without being annoying - people would stop what they were doing and help when I asked a question. Would go to this store anytime.

very helpful and friendly

Very knowledgeable staff and have the right products

I like the Chaska Home Depot so much I have to travel 40 minutes from Lester Prairie to get to your store when Menards is much closer.

Wonderful and safe experience.

Appreciated the use of facemasks & social distancing when possible. Cleanliness & variety of items. Appreciated the associated asking if they could help me locate anything. Pleasant to greet me in the store. Cashiers very helpful.

Staff is always friendly, store is always clean and stocked

Always helpful.

This store was very clean. Store personnel also, practiced the Covid-19 rules and requirements put in place by government officials. By monitoring how many customers are in the store at one time. One of the biggest positives I can add about Home Depot is that they always have Departmental personnel available to land assistance. Unlike other big box stores, that always state "save big money". I have been shopping random Home Depots and have always have a very positive experience with extremely knowledgeable staffing personnel.

The employees at this location are very helpful, inviting, and understanding. As a partially disabled person, limited mobility can be stressful when shopping. These employees were very accommodating and understanding, caring and considerate. They made the shopping experience relaxing and fun!

Asked for assistance to cut one piece of. plywood. The person said that they would be right there. Waited 15 minutes for this kid to walk from the end of the aisle to the cutting area. The kid then commented that he had trouble earlier and was going to have someone look at the saw. Waited for 20 more minutes and the kid comes back and says that he can’t cut it. What happened to someone looking at it? Complete waste of time with incompetent employees.

Always like going to see old friends, Francie has the best advice on flowers and plants - and always a treat for your dog! Bob in flooring is a fixture -literally, I think he was there before they even built the store and always has good knowledge on the products even helped me load a grill on to my cart! and of course Denny in Paint - always has a good joke ready for customers!

During the recent Corona outbreak we went to this store to purchase paint (quarantine house projects!) we were not alone. The store was very busy with many people in line, especially in the paint dept. Despite that the staff in that department were calm, helpful and quick. We specifically worked with Jodi who not only mixed our paint quickly but did it with a smile and a great deal of customer service. Thank you Home Depot Chaska for having composure during this crazy time, much appreciated!

We are in the beginning stages of a kitchen remodel. Cynthia and everyone have been extremely kind and helpful. They have been guiding us thru this process and because of them I am confident that we will love our remodel.