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Filter Reviews By:Rating, Profile, Gender, Age (429)
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Showing 1-30 of 429 reviews
Mar 28, 2024
Awesome and helpful staff
I went to Home Depot needing help to do a project for Church. Billy helped me figure out how I needed the wood cut from a picture I showed him. He cut it quickly and efficiently. The guy in the paint department was helpful with helping me match the color. I was so excited and happy for the help I forgot to get his name. I recommend this store. The employees are knowledgeable and helpful
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May 19, 2024
Good store, except one thing..
Always liked this store. The cashier named Isiah was excellent. Need more like him.
The only real complaint is all the guys hanging out all over the parking lot & near the entrances. They should be banned from intimidating or staining at patrons. Especially the women. Home Depot needs to keep them off the property. It’s seriously an issue.
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May 19, 2024
Customer service was appreciated
Rick at Electrical. Ernest at Returns and Arnel at the Cashier
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Recommended
Apr 20, 2024
Friendly Employees
The store is organized, and the employees are consistently friendly.
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Recommended
Apr 2, 2024
Great price with excellent customer service
Found a great deal on Samsumg dryer. Henry B helped us out from beginning to end. Excellent customer service!
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Recommended
Mar 12, 2024
Exceptional Service from Aaron in Lumber Department at Home Depot Concord
I recently had the pleasure of receiving exceptional service from Aaron in the lumber department at Home Depot Concord. Aaron went above and beyond to assist me in selecting the perfect materials for building a work table for kids.
From the moment I approached him, Aaron's dedication to ensuring customer satisfaction was evident. He meticulously checked the quality of the wood, ensuring it was free from flaws and straight, and made precise cuts to meet my specifications. It was clear that Aaron takes pride in his work and genuinely enjoys helping customers.
Thanks to Aaron's expertise and passion, I was able to complete my project with confidence, knowing that I had chosen the best materials available. I cannot thank Aaron enough for his outstanding service and attention to detail. Kudos to Aaron for his exemplary commitment to customer service at Home Depot Concord.
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Recommended
Mar 2, 2024
great customer service
I had went in to get some lumber for a new project. Leo helped me out on this trip and he found me everything I was looking for.
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Recommended
Jan 28, 2024
Help with paint after KellyMoore shut down
Anthony in paint went the extra mile to make sure I had a good match on color. Definitely bring a color sample even if you have the label, Anthony saved me some headache by double checking!
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Jan 14, 2024
Eddie
Eddie, Liz, and Lima made my buying experience educational and gave me a vision of a new improved home environment.
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Recommended
Jan 11, 2024
Magdalena is an AWESOME cashier
She smiled before I got the checkout. She helped me with every question and speedily checked me out. Felt like we were friends right away. OUTSTANDING employee!
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Recommended
Dec 29, 2023
variety product
the variety is very good
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Recommended
Oct 16, 2023
Wow! This store was great
This store was super easy and all the employees were great today! Thanks!
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Recommended
Sep 11, 2023
Great service at the Concord Home Depot
I was looking for a Ring security camera for my Mom and Bonnie gave me excellent help in finding one!
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Recommended
Jul 31, 2023
Excellent customer service
Came to buy door and window sealer to contain cold air from the AC & to buy some round up. Xeno provided excellent service and was able to point me to exactly what I needed.
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Jul 25, 2023
One stop shop
i got all stuff that i need and dont need to go to a different store and will definitely recomend to my friends and family
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Recommended
Jul 24, 2023
Awesome Employees
I just love this location. I feel acknowledge, I get quality assistance quickly and I'm thanked and assisted on way out! Made Sunday visit to Home Depot a great experience .
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Recommended
Jul 19, 2023
What is said online for inventory doesn't happen
The store says it has 5 4x8x20s on hand but they only have one warped one. Probably not a high-demand item but I could not order one - their system doesn't allow it if it shows they have inventory. Apparently, if you are patient enough you can get the lumber clerk to talk to the special orders desk and tell them to place an order or some such - I really didn't understand the process of what the clear was telling me.
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Jul 14, 2023
Super Helpful Staff and Great choices
Always been the first choice for purchasing home improvement stuff.
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Recommended
May 14, 2023
Wine Barrel Planters
Concord store is the ONLY store in the Concord, Vallejo, Napa, Fairfield area to have viable stock of wine barrel planters. I bought (4). I'm planning to plant bamboo for a privacy fence and this product was recommended to me by an expert at UC Davis Nursery. So, I purchased them and they are gorgeous! Will last a long time and weren't that much more than other resin planters of this size. So happy with my purchase and thankful for the good stock at Concord.
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Recommended
May 2, 2023
Terrible customer service
Purchased blinds online which were defective. Returned item to store and was only provided store credit, not a refund even though the item was defective. I now need to reorder the blinds and pay for them a second time since the store credit cannot be used online.
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Apr 28, 2023
Great customer service
A couple days ago I had a very bad experience at another store and came here after work. Store was very busy but Manager Tali assuming since he was getting paged so much.Tali stopped what he was doing to ask about my project. He was able to help me find everything I needed to install a tankless water and made things right. I was so impressed I returned to buy their heater.
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Recommended
Apr 21, 2023
helpful people @ Home Depot go meet with them.
Great People - Great Service very pleased with it
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Recommended
Apr 13, 2023
Great Service
Jeanie has the best customer service as a cashier. Always smiling, made my day. Need more people like her
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Recommended
Apr 12, 2023
Pro Desk are AMAZING! Friendliest Home Depot around.
I feel I got great value and service from Dustin at the Pro desk and the employees at this Home Depot location, and I definitely would use them again. I can tell you that Dustin tried to ensure an awesome experience for each and every customer. Professional and Knowledgeable.
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Recommended
Mar 28, 2023
Complete line up.of building materials. A place to be.
Looking for a set of Milwaukee combo, they offered great prices on pro Xtra account holders. I was certainly take care of as an account holder
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Recommended
Mar 14, 2023
Everything you need is available
I bought power tools and it was graet
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Recommended
Feb 24, 2023
Busy with Positive Atmosphere
I love this store! It is busy and the employees are happy and friendly. Several people said hello to me. The store was clean. I found what I needed quickly. And when I checked out the lady, Colleen said she hoped I had a nice night and was looking forward to seeing me soon. Very positive store!
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Recommended
Feb 21, 2023
Excellent service for Military Veteran.
The online hunt for items correctly showed that exact aisle & bin with the sale price & quantity available at this store for the items searched for. And, all these items were there when visiting the store. The friendly & helpful cashier waived me over & performed the scans at the Self-Check Out as well as guided me through the first time bringing up the QDR on The Home Depot Phone App. And yes, the discount was applied & clearly stated on the receipt.
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Recommended
Feb 18, 2023
Pete! Manager with great customer service
I went to Home Depot about 5pm on a Friday night. I had a list of things and I am a woman who doesn't do home improvement but, it's only me now so I must. I asked a worker to help me and go around with me to get my list of things. Pete helped me patiently, and knowledgeably while I got everything. He even cut some PVC pipe for me because I asked if there was a way to get that done! I never knew he was the manager until I checked out and asked the cashier for her pen to write his name to remember because I wanted to fill out the survey to say how wonderful he was- that was when she told me he is the manager of the store!
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Recommended
Feb 6, 2023
Great tool selection
I invested into a compressor and nail guns for building fences. The tools work great and make my job easy. Home depot has a great selection of nails and other fasteners.