Reviews for E Boise #1806

Great customer service.

Great garden center!! CUSTOMER SERVICE WAS GREAT! Every time I go in to the store, I find it well stocked, clean, and organized!!

The store was clean and the associates were very helpful and knowledgeable in the construction department.

We have always liked shopping this Home Depot. We are usually treated well and everyone is usually very helpful if you need the help. Have purchased several kitchen appliances and have always been satisfied with the service.

I live over 50 minutes away from the closest Home Depot. Our little town Mountain Home , Idaho really needs a Home Depot here, But the Home Depot on Federal way is my only hardware store and I love it. The employees are great. I give them 2 thumbs up ...

If you're shopping for appliances be sure to ask for Kathy to help you.

Would not recommend this store at this time, I have had bad customer service the last few times few times in. Would have had to order product, not stocked in the store. Got home ordered from someone else. Because I live over 40 miles from Boise this store is the closest hardware store but will drive 5 miles to the next competition hardware store next time. Still try to shop local but because of customer service, I do see why people shop online or other retailers.

Amazing customer service! Always have what I need in-stock.

Doug in Paint is a Picasso when it comes to his work. We went to two Homedepot locations prior to coming to this one and no one was able to get the color bar code to provide the correct number. Another location tried doing a color sample match and they were still unsuccessful. Doug spent over an hour just to make sure we would have the right touch-up paint we needed for the project.

took 16 fence boards to the till got charged for 166 and due to their error I am inconvenienced while they fix the mistake.

Staff was super helpful and friendly! Especially Rita and another nice lady working the cash register! They went out of there way to get a small building kit fyr old a he was thrilled! He built it right away and can't wait to build more stuff!

The store was well stocked (considering the present environment), clean and well lit. The employees that assisted me were outstanding and seemed to be eager to answer my questions and help me solve my problems. Thank you all very much!!!

Most of the employees are friendly and helpful. Martha is especially kind and helpful, and she anticipates your needs.

The cashier, Savanna was helpful in assisting me in the self checkout. She was very friendly and engaging!!

Like every big box store, the enforce draconian mask rules and social distancing and overall dehumanization. I felt really uncomfortable while I was in there.

Holiday shopping has started all over Boise! The Home Depot was no exception, however, their employees were still the friendly, helpful people they always have been -neither Covid-19 nor Holiday shoppers do not seem to have changed that....Thank you Home Depot for your services today!

Excellent discount for opening a new line of credit. Knowledgeable and friendly staff

About 2 weeks ago I was shopping for a refrigerator because mine was not freezing, and needed to replace it right away. After checking all that were on display and made a decision on what I wanted, I was told that they were all floor models- not for sale. However the salesman informed me that there was one I could take home that very day, but I had to transport it since there was no way of having it delivered for about 4 weeks. Four weeks! I needed it that day! I then proceeded to another store, and was able to get the one I wanted and delivered the same day. Not a good way for Home Depot to conduct business in my opinion.

I went to the store with dread, thinking how difficult the job would be. I was sent to the Pro Shop and introduced to Cheryl. She was such a delight. Her quick wit and fun personality made my experience so pleasant. She helped me pick out the items I needed, she loaded them by herself, took me to the counter, saved me a bunch of money, and even helped me unload each and every item. I so appreciate her help. I will go back to Home Depot on Federal Way from now on.

Employee service was appreciated. Garden Center employee was informative and helpful.

Has everything you need for maintaining and upgrading your home. Reasonable prices, very good customer service.

Great store and even better employees. Shout out to Eric, you rock man. Even during Covid they are still attentive and I saw employees wiping stuff down to keep clean. Top notch!

The store is well stocked within reason during these times, all associates I personally interacted with were friendly and attentive! All you need to do is please wear your mask, ask for help and keep your distance in check! And I LOVE the online ordering system, it’s literally so so simple and saves me time shopping and waiting at checkout. Great place great prices!

Found what I need and plenty of stock but this store does not participate in the mandatory face mask policies of Boise and Ada county.

First time we were ever in this Home Depot. Seemed to be organized well, and fully stocked with many, and various products.

Jeff in plumbing is so helpful. I had a great experience

Store staff is great. Friendly cashier Larisa brightened my trip to Home Depot!

On the last question of survey I mistakenly hit the uncomfortable selection when I meant very comfortable.

For 12 years I have enjoyed shopping at your store. The facility itself and your staff are excellent. But, in the last month, yours is the only store I have visited, to include other home improvement stores, where I believe my health is put at risk. Your staff do not wear face masks, and approach within 2-3 feet when talking directly to me. You have no disinfecting wipes at the entrance, and no wipes or hand sanitizer at stations where either a keypad and/or stylus must be touched. Your are ignoring recommendations from the federal and state governments, from the governor of Idaho, from the CDC, and from local health authorities. My impression is a callous disregard for my health and the health of your employees. Please correct these deficiencies and return your store to excellence, with a 5 star rating.

Just a quick 'well done' to the checkout person Jennifer, who assisted me in dealing with a bulky purchase.