#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(915)599-7425
Tool & Truck Rental(915)599-7431
Store Hours
Mon-Sat: 6:00am - 11:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11360 Rojas Dr
El Paso, TX 79936
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Customer Store Reviews

  • 4.6 out of 777 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (777)
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Showing 1-30 of 777 reviews
Olivia is a great employee and knows her stuff!!
by
    • Recommended
    Customer service is excellent!
    Clean and organized store with friendly and helpful employees! I recommend this store above all others!
    by
      • Recommended
      Great
      This branch seems to always be on top of their game. Been coming for years and I appreciate this store.
      by
        • Recommended
        Javen the employee deserves a raise
        I was pleasantly surprised with the amount of customer service
        by
          • Recommended
          Customer Service
          I’ve always have been assisted by store rep for any product I have been looking for. Also with suggestions for any project I am working on
          by
            • Recommended
            Awesome Customer service
            I had a return that needed to be made and I was 1 day beyond the deadline, however the employee took the consideration in realizing that I hadn’t received the item until a week after the order date so she gave me the store credit and I didn’t lose out on my money. Ruby at Returns is awesome!! Great customer service!
            by
              • Recommended
              Employees are thoughtful and friendly.
              My wife and I went shopping for weed and feed granules for my lawn. On checkout, we were welcomed by Leticia. She is a great asset to this particular Home Depot.
              by
                • Recommended
                It was the best day of my life enjoying myself at home Depot.
                I'm letting my close friends and neighbors how great it was shopping at home Depot 😉😃💯
                by
                  • Recommended
                  Great service
                  Ms. Alma in the appliance dept. was very helpful and thorough in my purchase. I was apprehensive making such a large purchase, (due to a previous nightmare at the competitors) but she took time to explain everything I should expect with my purchase. I walked away feel secured and comfortable with my purchase.
                  by
                    • Recommended
                    Appliance Purchase
                    If you need to buy appliances, be sure to seek out Alma. Super sales associate from start to finish.
                    by
                      • Recommended
                      The people that is what makes me go to home depot
                      They sometimes call me by my first name Fred
                      by
                        • Recommended
                        Visit the professional in appliances
                        Home Depot employee ALMA in appliances is knowlegable, professional and explains far beyond the sale.
                        by
                          Ruby at the customer service desk made me leave the store in a better mood than when I walked in.
                          Customer service was spot-on!
                          by
                            Excellent customer service.
                            Alma was the best at helping me getting the best product for my needs.
                            by
                              • Recommended
                              BEST SHOPPING EXPERIENCE EVER
                              I came today 12/23 and Kaitlyn and all the guys in the rental department were the nicest. They all made me smile and Kaitlyn made sure I left the store happier than I was when I came in by going above and beyond to help me out. 11/10, if they could get more than 5 stars I would give more.
                              by
                                • Recommended
                                Shopping online sucks has inconsistent inventory stock items.
                                Bought items online and pictures shown online are not what is viewed in person.
                                by
                                  Home Depot My Favorite Stores
                                  This is one of my favorite Home Depot stores. Service is great and have never failed to help me find what i need. Definitely a place you can find those items you look for with reasonable prices that is right as expected. Military Discount is honored and easy to register, not like other places where too much red tape is involved. Employees are very polite and will take you to make your choice of the item. If an employee is not knowledgeable, they always find someone to answer your questions. I noticed employess don't let you leave unsatisfied.
                                  by
                                    • Recommended
                                    Plenty of people.
                                    Ruby at Returns was really nice.
                                    by
                                      • Recommended
                                      Happy Camper
                                      Had a great experience buying my major appliances. Fast and easy.
                                      by
                                        • Recommended
                                        Found what I needed, store well organized.
                                        I bought mosquito yard spray, same location, in and out of the store in minutes.
                                        by
                                          Great employees and products
                                          I bought an LG dishwasher from Alma and what an amazing dishwasher. So very happy with it.
                                          by
                                            • Recommended
                                            Horrible customer service
                                            Customer service is horrible. Front end supervisor needs to be trained on how to provide actual customer service and friendless. I understand these are tough times, and these big box stores are hiring younger and younger employees but a front end supervisor is the face of your store and should be trained accordingly. Come on Home Depot!
                                            by
                                              Great cashier experience
                                              I had awesome great customer service from a young beautiful lady named kimberly!!! She was very helpful explaining details about my pro points and the benefits of it!! She had patience, was attentive, friendly, helpful, motivated, and had everything a great employee needs to succeed!!! Thank you kimberly 😊😊😊😊
                                              by
                                                • Recommended
                                                Good Job!
                                                I bought imitation grass at a fair price a plastic table and chairs utility fence posts to upgrade my home to spruce up my home and yard and I was very pleased with the service and great customer service at your score a fine young gentleman helped me get my shopping done quicker and faster in a efficient way
                                                by
                                                  • Recommended
                                                  Kitchen design
                                                  Cynthia and Velerie did an amazing job and provided excellent customer service.
                                                  by
                                                    • Recommended
                                                    Mr Jeff is that stores Super star !!
                                                    I come often there but never have I been attended as I did today by this wonderful gentleman Jeff, thank you !!!
                                                    by
                                                      • Recommended
                                                      Excellent customer service
                                                      I enjoy going to Home Depot because there are plenty of employees that can help with your purchase and are friendlier than other locations
                                                      by
                                                        • Recommended
                                                        Customer Service
                                                        Great service and products.
                                                        by
                                                          • Recommended
                                                          Great Experience
                                                          We Avery very satisfied
                                                          by
                                                            • Recommended
                                                            Exceptional
                                                            The service that I was honored to receive by all the employees that I interacted with far exceeded my expectations!
                                                            by
                                                              Showing 1-30 of 777 reviews

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