Reviews for El Paso #522

Employees showed me the details of the toilets I was comparing

Walked in and was greeted right away by customer service desk. Greeted by garden associates while in that department and as I walked through the store. My needs were met and my questions were answered. Knowledgeable associates. Shelves were clean and stocked.

Everything we buy nothing is returned

This has happened before but yesterday march 15 2023 two young men helped me load the cement bags and I didn't ask for help they just came up to me and asked if I needed help and I said yes. I didn't go looking for help they just came up to me and helped me. I wish I had gotten their names.

I came across a Home Depot associate named JEREMY who was very helpful and professional. He helped me locate my items and load them in the vehicle. He was also able to help out other clients while attending to my needs. I would recommend Jeremy for associate of the year or give him a raise/promotion for his excellent work. He is a dedicated Home Depot associate and shows what every Home Depot associate should be like when it comes to customer service.

I love this store. Friendly from the beginning to the end. Organized, clean and the employees care about the customer, Wow! Awesome place to shop at.

All employees are very welcoming and very helpful. 10/10 service!

Very happy with Valerie’s customer service

Great employee in Alma!

Went to the store today to look for some hinges and a flashlight. I was immediate approached by an associate to ask if I needed help finding something. Associate was very friendly and made sure I found what I was looking for.

Don't have photos but I have bought so many items from this store and I am very happy plus it is very close to my home.

The older lady (Kimberly) with light gray/blonde hair at self checkout racially profiled me as a black male. She stood over my shoulder and then when I completed my purchase she requested my receipt and checked my items, counted them and validated each item on the receipt.I was the only person she did this to. She clearly assumed I was stealing. I have never felt so low and mistreated and mistrusted when shopping at home depot. This is unacceptable and very hurtful and unfair to me as a customer. After finding nothing wrong she didn’t say anything.

Went to go buy some crown molding. Received excellent customer service from the employees at this store. Items are easy to find and if you can't find it, an employee always approaches you to ask you if there is anything you need.

They have a large selection of good wood, better than in other places. Service is always good. I have not encountered a problem.

I love the staff love the service very helpful and in-and-out

I asked two different associates for help in the garden section and they only pointed us to a general area and the information they gave was incorrect. We eventually found what we needed but there was nobody willing to help us out. An employee named Yuri mishandled the situation when we had to reach high for the item we needed and gave us attitude. Then continued to argue with us after explaining the situation. After that I heard her talking bad about us on a personal call and there was a customer she ignored and then left who asked for her help during her aggressive toned confrontation.

Home Depot needs to maintain that Supervisor cashiers are properly trained to service customers

Put stuff in the floor that they can’t even sell.

Gabby from service desk was the nice employee there was and would recommend rojas Homedepot to everyone.

I went to Home Depot to buy some products to unclog my sink. The products work exactly as the direction on the bottle said. I am very happy with the results of these items

Bought an LG fridge and will keep you updated on the performance.

They are making your shopping to be quick and to the point. I will revisit this store for sure even though it is very far from my house.

I have been to HomeDepot often and usually tagging along with my Hubby. I usually hang-out at the plants. When I have had to go by myself on important missions, the employees have either ignored me or told me that was "not their dept." This time I was pleasantly surprised. Brenda Madrigal (associate) was soooo helpful and patient. We are redoing our restrooms and that is a task in itself!!! Because of her courtesy and professionalism, I even asked if they worked on commission??? Great job Brenda!!

I HAVEN'T RECIEVED MY REFRIGERATOR OR DISHWASHER, BUT THE SALES REP. ALMA WASVERY HELPFULL

Cashier Judith is very fast and very friendly. Company should hire more cashier like her.

Just wanted to thank all the employees at this home Depot. They are very professional and knowledgeable and very helpful every time I ask for help keep up the good work

I bought my refrigerator and I am so happy because alma helping me

Employees are very knowledgeable at this location

Kimberly is the best cashier at Home Depot!!!