Reviews for Farmingdale #1267

The store is clean. Friendly and helpful assistance from associates. Item easily found. Will visit again.

The customer service provided to me and my son during our visit to this store was excellent. They went out of their way to find us a replacement for an item that was out of stock and then they recognized our troubles and did everything possible to make it right. I was truly amazed that they really cared about getting us the another item. Every single associate was friendly and helpful. They even offered us water while we waited for another associate to help. If it were closer, I would only shop at this store from now on.

I really like the Farmingdale store, I bypass the Copiague store to go there. Better atmosphere! Nothing bad about Copiague, I just like Farmingdale better.

The employees here do not want to help you once you even after you purchased an item. We bought an appliance at this location and absolutely nobody was willing to help us load it into our car except for our one salesperson! Despite him and I asking multiple employees to help us out. Not one employee was willing to help even though they weren’t doing anything. It wasn’t until I got very upset with the lack of customer service and expressed it that they decided to finally send 2 people to help, and they came with unpleasant faces. When asked to speak to a supervisor, no one came to tell me if they were a supervisor or not. By far the worst experience I have ever had in any Home Depot’s. The only person who went above and beyond was our salesperson! He should be recognized for his hard work, unfortunately, the other employees treated him disrespectfully and treated us, the customers disrespectfully as well. Do not waste your money here.

most of the visits the associates are helpful

It was a great experience

I shop at this location quite often. The staff is friendly and helpful. The store is well stocked and clean.

great sales help

wonderful customer service, best ever received from any store that I do business with

Staff is very friendly and helpful. If you have questions you are usually able to get answers right away to help purchase the correct items to get your job done right.

The associates on the floor were not helpful but cashiers were very good

The store was neat, clean and the employees were helpful and friendly.

Very nice people work here, they treat you like part of family. Always glad to help out.

Nice, clean and bigger home depot. Parking was easy. less crowded and friendly employees.

Great store, Knowledgeable employees,Good location

The service is unmatched! We drive from Brooklyn to shop at this location because of the service levels we receive. Store is neat and product availability is great! No empty spots on the shelf for the items I need. People all over the store approach and offer assistance as you pass by and each of them are knowledgeable about products. I love it!

This store is always disorganized messy,empty boxes cardboard left in the aisles it's just always seems to be in disarray. And always out of stock of a lot of products

I have been shopping at this Home Depot store for approximately 20 years. I always find what I need for my home projects. The store is clean, well stocked and well organized. Most importantly - the staff is always knowledgeable, helpful and pleasant.

I was very disappointed at this store. I purposely came to this store because I always have a good experience with this store until this last visit. I bought a 2x10x8' piece of lumber that needed to be cut in half. Not only did I wait a very very long time for someone to show up at the circular saw station, but when the saw operater finally showed up he motioned for me to pick up the lumber and place it on the saw table, walking Into The Hazard Zone, this is unacceptable. If he asked me to give him a hand picking it up I would've been more than happy to oblige. Secondly when going to pay for my lumber I went to register #1 where 3 employees were engaged in conversation even as I stepped up to the counter, thinking that 1 of them was the cashier. All 3 ignored me and continued with their conversation, totally oblivious of me. I went over to register #2 where the cashier was looking at me all this time as he was waiting for his customer to return from whatever he was retrieving, and asked him if register 1 was opened, only then did he tell me no that it was closed. I have never had such a frustrating time at this home depot.

Store is well orignized, clean and well stocked.

store clean, associates very helpful!

Friendly informative staff (especially Steve in paint dept). Varied selections at a fair price. Convenient access & ample parking.

Osbie DH and Nick from Appliance was extremely helpful! I would definitely come back to shop because of them. Cecilia at the customer service/return desk needs some more customer service attention. She failed to know what customer service is. Jovana thank you for your help.

Thank you for your help and making my shopping experience as pleasant as always!

Ask for John Dunne or Orsbie! They are the most helpful & kind employees. They will do everything they can to ensure you leave the store with a smile and a happy customer experience.

The store is in good shape. The shelves seemed to be stocked well. The empolyee assistance was ample. It was a pleasant experience .

This store is the best one I’ve ever been to

This store is clean with friendly, helpful, knowledgable staff. Extensive selection of merchandise reasonably priced.

We visit home depot often. In the winter once a week for pellets for our stove. Always find something else we need. Sometimes we just go to get ideas. Help there is excellent. My husband teases me that i should get a job there. Very helpful and friendly employees Always enjoy our shopping experience. Thank you.

The store is usually clean and the staff is attentive. I can usually find what I need and get out and back to work. Which is a time savings. I shop there when I am in that area