#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(763)586-9400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5650 Main St, Ne
Fridley, MN 55432
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Customer Store Reviews

  • 4.7 out of 486 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (486)
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Showing 1-30 of 486 reviews
Great customer service
I worked with Don in customer service on a will call order. He was being trained by another employee. They both were very pleasant and professional.
by
    • Recommended
    great flooring employees
    bought some vinyl plank and the girl who helped us was very knowledgeable. she had red hair and glasses.
    by
      • Recommended
      Excellent customer service!!!
      my husband and I had to come in today to set up a measure to get some carpet done in our house, and Haley and flooring was there to help us with the process ! Excellent customer service!
      by
        • Recommended
        Great employees!!
        I bought some flooring thanks to Haley and her knowledge in the department.
        by
          • Recommended
          Finally!~
          Salma at the front desk was the most helpful person I have ever encountered there at the Fridley Home Depot. She helped me with three different things and quickly. I really appreciated someone actually listening to me.
          by
            • Recommended
            Friendliest staff at any home depot I've ever seen to
            Almost every sales associate had a smile on their face. Very positive atmosphere to shop in
            by
              • Recommended
              Customer service
              They have really stepped up their customer service in the last month total turn around
              by
                • Recommended
                Excellent Customer Service
                This week I went into the Home Depot Fridley MN store intending to shop for landscaping equipment for my business. I spoke to Cheyanne in Guest Services. I bought the equipment I was looking for and I also set up a Home Depot Pro Xtra account! The folks at the Fridley, MN store are always so helpful and friendly!
                by
                  • Recommended
                  Always friendly staff, and product I need is always here.
                  I moved into my first home 58 years old. It’s a fixer upper. My son is redoing the entire house. We buy our stuff at Home Depot. The yard hasn’t been cared for, so I’ve purchased everything needed here for the yard, except a lawnmower. My brother gave my son his old one. Thank you to the staff, for always being so helpful.
                  by
                    • Recommended
                    I love fridley Home Depot
                    Many workers to help guide you to the items you need. I had no issues they were very friendly.
                    by
                      Outstanding employee
                      I bought a heavy bbq grill employee helping me ever step of the way even helped me load it into my truck.
                      by
                        • Recommended
                        EXCELLENT STAFF, AND ENVIROMENT
                        Mr. Rob, help all thru my shopping at the store, very well composed, and knowledge
                        by
                          • Recommended
                          Contractor & Online Returns
                          As a licensed contractor and Home Depot Pro, I have lots of choices available to me where to shop. I find the Home Depot location's in FRIDLEY and in GOLDEN VALLEY are both a pleasure to deal with Comes to product exchange returns and purchases. Making returns easy helps me do my job. My overall goal is to please my customers and Home Depot helps me do that.
                          by
                            • Recommended
                            Employee recognition
                            Rob C. Helped me with a issue I had, and was so professional and nice and friendly. He made nice comments, and I was extremely impressed. Thank you Rob C. We need more people like you in this world. You made my day and you Rock!
                            by
                              • Recommended
                              Lighting demystified!
                              Thank you to David N for helping us select lasagna the right bulbs. I often hate going to the hardware store, but you made it a very pleasant, quick, and productive experience.
                              by
                                • Recommended
                                Good experience.
                                A few employees loaded heavy purchases into my van. I was greatful
                                by
                                  • Recommended
                                  Towfiq
                                  Towfiq has great customer service and went over and beyond. He offered Pro Xtra to us and we never had been offered it before. He was very knowledgeable and explained all of the benefits and helped us sign us.
                                  by
                                    • Recommended
                                    Gordy Store associate
                                    Gordy is a very kind person. He was genuine and his offerings and sincere with his assistance very pleasant experience this morning. I had a local Home Depot. Thanks for being there.
                                    by
                                      • Recommended
                                      Great staff makes shopping with child a breeze!
                                      Managing a small child while shopping can be a challenge. The friendly and generous staff made our trip to Home Depot a breeze! The cashier even bought a sucker for my kid which made the rest of my day a breeze — he was a happy camper!
                                      by
                                        • Recommended
                                        Customer service??
                                        The customer service of this store has made me move on from having Home Depot be a partner in my home improvement journey. Not making the customer satisfied is a big no-no in retail and unfortunately this store missed that lesson.
                                        by
                                          Employees didn't know what to do and didn't care
                                          Really bad experience. Took a long time to return items because the employee couldn't help the person in front of me. At self checkout the printer ran out of paper. Employee didn't know how to fix it. He couldn't figure out how to get a receipt printed for me. Eventually another lead cashier or manager showed up, but the duplicate receipt wasn't valid for a refund. Had to follow him over to customer service to get a reprinted "original" receipt printed. What should have been a 5 minute trip took 30 minutes. Never again.
                                          by
                                            Good Customer Service TRENT
                                            I am glad for workers like Trent who takes the time to check on things and answer questions. And when he did not know, he sought out the answer from others. I would hope other people including the MOD that day would follow the same care.
                                            by
                                              • Recommended
                                              Great Staff
                                              I bought a cordless drill for my husband and received such kindness and knowledge from the employees. I would shop there every time from now on. Never felt like I was a burden or that they were too busy. Wonderful experience.
                                              by
                                                easy to find what you need
                                                we only go to Home Depot unless they don't have what we need, which is rarely
                                                by
                                                  • Recommended
                                                  Great Service
                                                  Jodi the cashier was very helpful !
                                                  by
                                                    • Recommended
                                                    Suzette, the Manager is outstanding!
                                                    Suzette, the store manager, went out of her way to help me with a purchase in the appliance dept. Kris helped load it into my vehicle. Two great examples of why you should shop here!
                                                    by
                                                      • Recommended
                                                      Great Guest Service!
                                                      From the moment I walked in m, Roland greeted me and got me set up with my free quote needs until check out when Cecilia was so patient while the computers rebooted and the managers were helping out, it was a great experience. I love when people can be real, human, and honest at their workplace.
                                                      by
                                                        • Recommended
                                                        Always helpful
                                                        Whenever I buy here, always get help. Products are good.
                                                        by
                                                          • Recommended
                                                          It’s great store
                                                          Always my favorite store is Home Depot every time I bought something
                                                          by
                                                            • Recommended
                                                            Great Customer Service when purchasing a gas grill
                                                            We are so happy with the grill and customer service provided by Kris Martinsen in the Fridley Store. He made our grill exchange easy and my husband can't quit talking about him. So look him up if you need a new grill. He is very knowlegable. Thanks Kris!!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 486 reviews

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