Reviews for Hattiesburg #2905

Ordered a pressure washer online for same day pick up. Never got a message it was ready. 24 hours later called the store. It had still not been pulled for pick up, but told they would. An hour later still no message it was ready so we drove to store anyway. It had still not been pulled. Finally got it and brought home. Started taking out of box and water pours out of hose. After further inspection we find dirty tires, dirty soap dispenser, missing nozzles and a pressure washer that has obviously been used. Very unhappy with the whole experience! The long wait for pick up and the fact that we paid almost $200 for something somebody obviously used and then brought back and Home Depot resold to me as a new pressure washer.

The sales associate went over and beyond to ensure that we found all that we needed!

everyone very helpful making sure we found what we was looking for

Clean, organized, store with friendly, helpful and knowledgeable staff. Even though I'm sure I did not explain what I needed properly today, Jessica was quick to help me find not one but two things. Even with a mask on I could see her smile. Thank you Jessica!!

I needed an appliance. The associate in the appliance department helped me get the product I needed and worked with me on the delivery date and getting the lowest price available.

very clean and helpful employees

The store was very neat, employees very friendly and attentive to my needs. Knowing we are all dealing with a situation this home depot was already marking the floor for all to realize the 6 foot area. Thank you

very helpful employees

Super excellent staff!!! I worked as a retail manager for over 25 years, so I know a little bit about working with the public. I can count on one hand the amount of good employees I had. Therefore I applaud this store for their training and superb customer service.

As usual, the store was well stocked. The employees were all very friendly & helpful.

Went to return an item which was not needed as it turned out and to get some other items I did need. The service desk associate was very friendly, courteous, proficient, and helpful. The store is always clean, especially the bathrooms. The associates always go out of their way to assist me when I need it.

Received the worst customer service on my last visit. Usually have great service but not this time. I don't know if they have all new management and employees but had to ask for help. Normally they greet you at every department and help but not this time. Delivered the purchased item( a lawn Mower) all scratched up and was not the one i ordered and picked out. I'm not sure I will buy anything else from them unless they get better service than this time. No call backs like promised from anyone on my purchase, took 5 calls from me to them to get correct item and delivered.

Excellent service

very helpful employees

very helpful, clean store, very easy to find things

I do all my shopping from Home Depot when doing any kind of home repairs, Electrical, Flooring, and tools. The store is well laid out so I usually can find anything I'm shopping but, usually there is someone that ask to help me. I have used Home Depot since there opening and got to know many of the employees personally. They always have great sales and I will admit I've spent a lot there. I Love it and could spend hours just looking.

Shopping here is a great experience. I've worked at their blue competition and would rather shop here!

This store is a pleasure to shop in... have been shopping there since I moved to Hattiesburg after a hurricane wiped me out over 14 years ago

very organized store, very friendly personned

as usual store neat, easy to find especially when someone takes you directly to what you was looking for.

My favorite home supply store . Everyone great

always very helpful with finding what we came to buy

Always a good experience each time I have shopped here. The associates are always so helpful.

The customer service at this location is horrible!!!

Great customer service from two different people and everyone was friendly. Amazing as that is rare these days.

Great experience employees taking care of customers products easy to locate in and out at your convenience.

I like shopping online; however, in-store shopping has a lot of positive results in comparison to on-line shopping. Home Depot in Hattiesburg, Ms has great customer service and great delivery people. As I said, they are kind, considerate, and helpful.

The store is clean and the employees are friendly and helpful. They have a lot of items that I can not find often in other stores. I usually find what I am looking for and check out time is fast.

Truly enjoyed shopping at this location. The visit was pleasant the store was nice and clean and the employees were extremely friendly and willing to help

I especially enjoy shopping in the paint dept. employees there are knowledgeable about their products, efficient, and available