Reviews for Hilliard #3872

as always many questions, as always much help from employees. tnx everybody. best store ever.

Beth and Gary provide sub-par customer service. Go to another location.

The employees are friendly and helpful and this store always seems to have what I need and there is always someone to help load materials!!

Great customer service and has everything in stock!

I recommend this store but they need to make some improvements for the floors are often slipery going to and from the restroom from broken bags of concrete and sand and the store is filled with too much noise that isn't hardware store related but noises that can actually be avoided. The design of the store is flawed because the isles going to the restroom areas are often closed off. The heavyset young man in lumber and the gentleman with the ponytail in hardware always act as if they're doing my wife, employees and me a favor when I (we) ask for assistance. To be fair, the hardware associate is very knowledgeable but I prefer to deal with Larry or the associate Ray or Roy. Lumber is always a mess and I witnessed, first hand a woman almost have a stack of 2X4's fall on her. They'd all been picked through and after she got her three pieces and walked away, a stack about 15-20 high and maybe four deep fell over right after she exited the bunk/bay. I've been in cleaner stores but I've been in a competitors store that was far more dirty. Finding help here is hit or miss and I wish the talented associates were easier to find and in my ideal world, more would speak Spanish for when I'm not with my laborers. I pay for any of my laborers to take ESL classes but it takes time. Kudos to Larry in hardware and the older gentleman that works the parking lot but especially Rene at the Pro Desk.

Nice people at this store.

Employees were very helpful in finding the different products I needed. The check out person had a great attitude and was very friendly.

The employees at this store are so helpful. There were employees in every I went to at the store and was always asked if I needed assistance. Store was bright and clean, and uncluttered.

The Hilliard Home Depot is a great home improvement big box. The staff is knowledgeable and responds quickly to questions.

Very knowledgeable and friendly staff

Clean, and the employees are very polite and helpful

Customer service manager not friendly not professional not helpful

This store is really nice. They just finished resurfacing the parking lot so it's even better. I always find what I need here and if I can't find it help is usually not too far away. Great store!!!!!

Helpful employees, good selection.

Have used other stores in the past. Was looking for an item and the staff spent a lot of time explaining options on the item and trying to get the best price for me.

Kamola at check out was very courteous and noticed that I was a veteran and took care of the discount.

We can always find what we need at this store. Helpful sales people know their stuff!

This store is clean and organized well. Worthwhile to shop things to find and made others to locates on phone app show the items you requested for prior to this store that save you lots of time.

Marla who is a cashier was very helpful in helping me find the product and addressing my questions

Jared in lumber was a Great Help cutting the wood for me & Mr. Bill in Paint was very helpful & Morgan the cashier was Great. Thanks will be shopping there again.

when I go to your store it's always clean and when i'am looking for something I just ask the first employee I see.

If you need to purchase appliances, see Treasa! She was helpful, no pressure, knowledgeable and understood my needs. I highly recommend her!

This is always my first stop when shopping and I almost always don't have to look anywhere else. We are very fortunate have a Home Depot in our neighborhood!

Location easy to access and close to my home.

Clean sore, friendly and knowledgeable sales staff.

As a contractor I love the under canopy parking and the organized store and great tools love the Milwaukee and Klein.

Best buying experience of any home improvement store. Employees were courteous, knowledgeable and extremely patient. I took my teenage son in to purchase a lawn mower so he can start a small mowing service in our neighborhood. The female employee that helped us was so informative and patient with all of his questions. We went in for just a mower, but left with a mower, trimmer and blower. He is beyond excited! We will definitely be going back!

Great Store, great people very willing to assist. Appreciate!

Great store. Employees are always so helpful and friendly.

The staff at this store is always helpful when I have any questions. I rely on them