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Filter Reviews By:Rating, Profile, Gender, Age (579)
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Showing 1-30 of 579 reviews
Jun 24, 2020
Well stocked and organized.
Well stocked and organized.
by
Verified Purchase
Recommended
Jun 13, 2020
Purchased a washer & dryer set. Bill T. the manager is very knowledgeable and patient. He's a gre...
Purchased a washer & dryer set. Bill T. the manager is very knowledgeable and patient. He's a great asset to Home Depot!
by
Verified Purchase
Recommended
Jun 4, 2020
Store salesman was not friendly or helpful and was not wearing a mask during the Covid pandemic. ...
Store salesman was not friendly or helpful and was not wearing a mask during the Covid pandemic. Delivery of refrigerator was terrible; scheduled for 10:30 to 2:30 with a half hour call ahead, first call to me at 3:15 to say that it would be another two hours.
by
Verified Purchase
Jun 4, 2020
I needed a dozen bags of mulch but was not able to lift them into my truck. Asked for assistance...
I needed a dozen bags of mulch but was not able to lift them into my truck. Asked for assistance and Rick came over to do the loading. Very much appreciated. I have come to expect this excellent service from this Home Depot.
by
Verified Purchase
Recommended
Jun 1, 2020
Excellent. Yes, I would recommend highly
Excellent.
Yes, I would recommend highly
by
Verified Purchase
Recommended
Jun 1, 2020
Our appliance salesman was excellent. He was able to get exactly what we wanted. Very knowledgeab...
Our appliance salesman was excellent. He was able to get exactly what we wanted. Very knowledgeable and friendly.
by
Verified Purchase
Recommended
May 31, 2020
Great service in the appliance department! Knowledgable help! Clean and well organized store!
Great service in the appliance department! Knowledgable help! Clean and well organized store!
by
Verified Purchase
Recommended
May 22, 2020
We get good advice from department staff. When problems or confusion occur, customer service st...
We get good advice from department staff.
When problems or confusion occur, customer service staff and management have been great in resolving problems! They are knowledgeable and pleasant and will work with you to find solutions!
by
Verified Purchase
Recommended
May 10, 2020
Great store, great service
Great store, great service
by
Verified Purchase
Recommended
May 1, 2020
We went to competitor a short distance away. We got little and very slow help. Peggy at HD was sp...
We went to competitor a short distance away. We got little and very slow help. Peggy at HD was spot on and made every effort to help us find a dishwasher that worked for us. We spent more money, but I feel we made an appropriate choice.
by
Verified Purchase
Recommended
May 1, 2020
I have lived in many places and this home depot location by far has the worst service. Employee...
I have lived in many places and this home depot location by far has the worst service. Employees in the front end in particular are always rude and treat customers in a demeaning and disrespectful way. I recently needed to return an item and when I arrived one customer was ahead of me. The store employee was on the phone, and on hold as she wasn’t speaking. I stood there for 25 mins and was never once looked at or acknowledged. She could have easily assisted me while just standing there doing nothing. When my turn finally arrived, the employee stuck her arm out and opened her hand for my receipt. No words were spoken to me. She processed the return and handed the receipt back to me as well as a dirty look and said nothing. I would expect treatment like that in a prison, not a Home Depot store. There are significant employee training opportunities at this location. This is but one of several terrible experiences I had at this location. I will avoid it as much as possible going forward.
by
Verified Purchase
Apr 11, 2020
Rude, arrogant employees that would not listen to my needs. Very crowded and circus like parking ...
Rude, arrogant employees that would not listen to my needs. Very crowded and circus like parking lot. Parking was terrible. Will not use this store again.
by
Mar 26, 2020
Good service, clean and organized. Good selection of items that I need for a typical price.
Good service, clean and organized. Good selection of items that I need for a typical price.
by
Verified Purchase
Recommended
Mar 22, 2020
The associate Jay and this other lady who I did jot catch her name at the flooring department whe...
The associate Jay and this other lady who I did jot catch her name at the flooring department where such a help! Thank you!
by
Verified Purchase
Recommended
Mar 11, 2020
Marsh was great she is very knowledgeable and helpful I went to this store seeking help with a fl...
Marsh was great she is very knowledgeable and helpful I went to this store seeking help with a flooring project and was immediately engaged by this associate she stayed with me for every minute of my decision making I was going to have the work done somewhere else but thanks to Marah Home Depot has my business
by
Verified Purchase
Recommended
Mar 5, 2020
The management and salesman went out of their way to resolve an exchange in a very positive and h...
The management and salesman went out of their way to resolve an exchange in a very positive and helpful manner.
by
Verified Purchase
Recommended
Feb 25, 2020
Awesome experience. Starting with Scott, Store Manager and Jeffrey in Appliances made for an ama...
Awesome experience. Starting with Scott, Store Manager and Jeffrey in Appliances made for an amazing shopping experience. Repeater!!!!!!
by
Verified Purchase
Recommended
Feb 7, 2020
I went to purchase a refrigerator refrigerator was. Was clean and lineup on the end caps neat and...
I went to purchase a refrigerator refrigerator was. Was clean and lineup on the end caps neat and in order so my wife could look at them. And the salesman was right there. To assist us I took it to that was. Good customer service. And first impression
by
Verified Purchase
Recommended
Jan 27, 2020
Cynthia and Sierra ... excellent patience and service!
Cynthia and Sierra ... excellent patience and service!
by
Verified Purchase
Recommended
Jan 24, 2020
I was unaware Bluffton Home Depot was accessible 6 am, which makes my work day needs possible
I was unaware Bluffton Home Depot was accessible 6 am, which makes my work day needs possible
by
Verified Purchase
Recommended
Jan 24, 2020
This store has some great employees to help and are so pleasant to work with. Russell Brooks is o...
This store has some great employees to help and are so pleasant to work with.
Russell Brooks is one of those great employees.
by
Verified Purchase
Recommended
Jan 21, 2020
POOR CUSTOMER SERVICE POOLER GA STORE IS MUCH MORE CUSTOMER FRIENDLY
POOR CUSTOMER SERVICE POOLER GA STORE IS MUCH MORE CUSTOMER FRIENDLY
by
Verified Purchase
Dec 19, 2019
I stopped to look at a riding lawn mover and noticed the great price so I went in and talked to D...
I stopped to look at a riding lawn mover and noticed the great price so I went in and talked to Dennis at the service desk. I asked him about credit and he said we could look at it right now. It was easy to get quick approval and he processed the purchase very professionally. I needed a way to get it home so we talked to Shanae in rentals and she set me up with a truck with no problems. Alex helped loading and making sure everything went smoothly on my way. What GREAT TEAM WORK, IMPRESSIVE!
by
Verified Purchase
Recommended
Dec 11, 2019
I was offered assistance by Jim in the flooring department that made me feel valued as a customer...
I was offered assistance by Jim in the flooring department that made me feel valued as a customer and Keenan at check out who understood on a high level the value of an excellent customer service experience.
by
Verified Purchase
Recommended
Dec 10, 2019
I'M THANKFUL FOR THE CONVIENENCE OF BEING ABLE TO SHOP FOR MY HOMES WITH SUCH A GREAT SELELCTION ...
I'M THANKFUL FOR THE CONVIENENCE OF BEING ABLE TO SHOP FOR MY HOMES WITH SUCH A GREAT SELELCTION TO CHOOSE FROM. ALWAYS I WOULD RECOMMEND.
by
Verified Purchase
Recommended
Dec 5, 2019
the cashier Russell was very helpful
the cashier Russell was very helpful
by
Verified Purchase
Recommended
Nov 29, 2019
Alway has excellent customer sevice from the associates!! Slways has plenty of stock on hand!!
Alway has excellent customer sevice from the associates!! Slways has plenty of stock on hand!!
by
Verified Purchase
Recommended
Nov 19, 2019
I've been shopping Home Depot over the years. My experience shopping there has always been a plea...
I've been shopping Home Depot over the years. My experience shopping there has always been a pleasant experience. I've never encountered a problem, just the opposite, employees going out of there way to help.
by
Verified Purchase
Recommended
Nov 19, 2019
It's a great store with friendly staff & almost always has anything I'm looking for!
It's a great store with friendly staff & almost always has anything I'm looking for!
by
Verified Purchase
Recommended
Nov 11, 2019
Service here has been above the other big-box home improvement places. Gina in customer service, ...
Service here has been above the other big-box home improvement places. Gina in customer service, and Alex with Christmas tree assistance have been great.