#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(904)783-7784
Tool & Truck Rental(904)783-7790
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
855 Lane Ave South
Jacksonville, FL 32205
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.5 out of 661 reviews
91%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (661)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 661 reviews
This has always been a very neat and clean store with very helpful employees that will go the ext...
This has always been a very neat and clean store with very helpful employees that will go the extra mile to take care of your needs.
by
  • Verified Purchase
  • Recommended
Self-checkout associate very friendly, attentive and helpful
Self-checkout associate very friendly, attentive and helpful
by
  • Verified Purchase
  • Recommended
great store with great people!
great store with great people!
by
  • Verified Purchase
  • Recommended
Very good service provided in this store!!!
Very good service provided in this store!!!
by
  • Verified Purchase
  • Recommended
My home away from home
My home away from home
by
  • Verified Purchase
  • Recommended
Excellent service and great prices!
Excellent service and great prices!
by
  • Verified Purchase
  • Recommended
Excellent employees and easy to find someone to assist. They had all the products I needed at pri...
Excellent employees and easy to find someone to assist. They had all the products I needed at prices I was looking for.
by
  • Verified Purchase
  • Recommended
All associates know this store very well and if your looking for something you can't find, any as...
All associates know this store very well and if your looking for something you can't find, any associate will direct you where to go to find what you need, very good customer service. Thumbs up to this store :)
by
  • Verified Purchase
  • Recommended
Normally this store carries the items that are not available in other stores closer to our house.
Normally this store carries the items that are not available in other stores closer to our house.
by
  • Verified Purchase
  • Recommended
I went to purchase BBQ grill an an they helped me with the purchase an the loading
I went to purchase BBQ grill an an they helped me with the purchase an the loading
by
  • Verified Purchase
  • Recommended
Never purchase a water softener from here if you don't know how to install it yourself They said ...
Never purchase a water softener from here if you don't know how to install it yourself They said they would have someone to install it but the only thing we received after purchasing it was the run around calling number after number and also returning to the store not that it helped either
by
  • Verified Purchase
Sandy, Lucy and Georgia Girl were a big help with me ordering cabinets to be delivered!! GREAT JO...
Sandy, Lucy and Georgia Girl were a big help with me ordering cabinets to be delivered!! GREAT JOB LADIES!!! GREAT WORX LLC
by
  • Verified Purchase
  • Recommended
Store associates are overwhelmed but still had time to help me
Store associates are overwhelmed but still had time to help me
by
  • Verified Purchase
  • Recommended
Great customer service in the garden center last week when I bought a Queen Palm tree!
Great customer service in the garden center last week when I bought a Queen Palm tree!
by
  • Verified Purchase
  • Recommended
The ProDesk needs to provide better service.
The ProDesk needs to provide better service.
by
  • Verified Purchase
Always knowledgeable and helpful staff - well stocked store
Always knowledgeable and helpful staff - well stocked store
by
  • Verified Purchase
  • Recommended
Excellent service from management and associates. Well stocked store.
Excellent service from management and associates. Well stocked store.
by
  • Verified Purchase
  • Recommended
the store is clean. much better than the other guy.
the store is clean. much better than the other guy.
by
  • Verified Purchase
  • Recommended
Customer service is great and the employees are very eager to help!
Customer service is great and the employees are very eager to help!
by
  • Verified Purchase
  • Recommended
This store is always clean or being cleaned. The item that I was searching for was not there but...
This store is always clean or being cleaned. The item that I was searching for was not there but there was an alternative so I was pleased for that. Next, I proceeded to get my next items and was greeted by a rep who directed to the isles to pickup the items that I came to the store for.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Friendly staff clean store always have what I need
Friendly staff clean store always have what I need
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Employees are very helpful in this location
Employees are very helpful in this location
by
  • Verified Purchase
  • Recommended
This is the best Home Depot in Jacksonville. Every employee I've had contact with in this store ...
This is the best Home Depot in Jacksonville. Every employee I've had contact with in this store will go way out of their way to help with my problem. I had a problem with one of my sprinkler heads and couldn't get anyone out to fix it. So I went to my Home Depot to look to see if I could fix it myself. Well the guy, I didn't get his name and I'm sorry I didn't, he was so helpful to the point of putting the pieces together that I needed and writing down the instruction on how to fix it. I say that's going the distance for your customer. That's why my Home Depot on Lanes Ave is the best Home Depot.
by
  • Verified Purchase
  • Recommended
The Associate’s are very helpful
The Associate’s are very helpful
by
  • Verified Purchase
  • Recommended
Could not find anyone on the floor to assist with what I was looking for but the cashier at self ...
Could not find anyone on the floor to assist with what I was looking for but the cashier at self checkout(Lisa on the receipt) took the time out to verify and look up the item in her system vs the website to ensure I had the right product. She was extremely helpful and accommodating.
by
  • Verified Purchase
  • Recommended
Professional and the expertise at this store is exceptional!
Professional and the expertise at this store is exceptional!
by
  • Verified Purchase
  • Recommended
Excellent customer service.
Excellent customer service.
by
  • Verified Purchase
  • Recommended
This young cashier name Zohr was so amazing that I found everything I needed in less than 10 minu...
This young cashier name Zohr was so amazing that I found everything I needed in less than 10 minutes! EXCELLENT CUSTOMER SERVICE! THANK YOU, it feels amazing to feel a value consumer!!
by
    • Recommended
    Everyone in the store is very helpful. They make your shopping experience enjoyable.
    Everyone in the store is very helpful. They make your shopping experience enjoyable.
    by
    • Verified Purchase
    • Recommended
    Jakita the black lady at customer service was rude and not helpful at all
    Jakita the black lady at customer service was rude and not helpful at all
    by
    • Verified Purchase
    Showing 1-30 of 661 reviews

    Nearby Stores

    Find Another Store

    1919 Wells Rd

    Orange Park, FL 32073

    8.41 mi

    Tool & Truck Rental

    (904)278-6400

    Pro Service Desk

    (904)278-6414

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm

    9751 Crosshill Blvd

    Jacksonville, FL 32222

    9.03 mi

    Pro Service Desk

    (904)573-3102

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm

    12111 Lem Turner Rd

    Jacksonville, FL 32218

    10.11 mi

    Tool & Truck Rental

    (904)924-3808

    Pro Service Desk

    (904)924-3802

    Mon-Sat: 6:00am - 10:00pm

    Sun: 8:00am - 8:00pm