#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(808)674-6129
Tool & Truck Rental(808)674-6135
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4600 Kapolei Pkwy
Kapolei, HI 96707
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Customer Store Reviews

  • 4.6 out of 997 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (997)
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Showing 1-30 of 997 reviews
Great customer service and product selection
Our go to store for all our home projects and tools! We eat from our garden daily and everything started from a trip to Home Depot!
by
    Great store with excellent, fast, friendly service
    I bought this today although my Weber has been discontinued for a while now. I can still find parts for it at my Home Depot.
    by
      Great customer service
      I buy charcoal, wood chunks and alot of supplies for my lunch truck. Always have items in stock! Mahalo!!
      by
        • Recommended
        Excellent customer service
        When I showed the customer service person a picture of the lower price they had on an item only days before , they not only accommodated me , they exceeded the lower price . Excellent!
        by
          • Recommended
          Great supplied store with very friendly associates.
          Bought 10 boards today for my deck and I was able to choose the best ones.
          by
            • Recommended
            Great Garden Center Selection
            The Kapolei Home Depot garden center has a great selection of hibiscus plants.
            by
              • Recommended
              AMAZING! Beyond Measure.
              This HOME DEPOT location never ceases to amaze me with the customer service they provide. Every experience at this location is AMAZING beyond measure. Employees are very helpful, knowledgeable, friendly, and always providing the most AMAZING customer service. All my experiences at Home Depot are AMAZING Beyond Measure.
              by
                • Recommended
                Great Garden Department!!!
                I bought some beautiful plants, a chainsaw and a hedge trimmer to do my own pruning but I also need a coconut grater…can you get one for me???
                by
                  • Recommended
                  Very Helpful Staff!
                  I am a senior citizen that needed help finding items that I needed at Home Depot. I came in late in the evening. The staff was immediately helpful, assisting me in locating what I needed. They are Professionals! If you want a great shopping experience, go to Kapolei Home Depot! It's the only hardware store that I trust.
                  by
                    • Recommended
                    Awesome customer service
                    Ms. Roxane did not failed me today. I was only supposed to buy a paint, because of Ms. Roxane professionalism and dedication to help me, I was convinced by her to buy a traeger bbq smoker. It's not all about the discount i received, but the customer service that she provided was outstanding. She walked me through the whole process of the credit card application and the benefits that comes with the card also through final purchase. Well deserve for her to be recognized, lead by example.
                    by
                      Delivery and installation
                      Temco Logistics, very sad service. People was nice, but they don't even start your dishwasher before leaving. Water leak after
                      by
                        Above and Beyond Service!!
                        While shopping it began to rain HARD!!! Kimo and the other staff grabbed umbrellas and escorted customers to their cars. They made sure the facility was safe and we're extremely helpful and courteous during my trip. They awnsered my questions and gave me great suggestions. All the staff was very friendly and the facility was very clean. This was probably one of the best customer service experience s I've ever had. They all deserve a raise and some props! Mahalo nui loa& Aloha!!
                        by
                          • Recommended
                          Great customer service, so helpful in getting your visit fulfilled
                          The bbq grill looks to be built extremely well
                          by
                            • Recommended
                            Awesome experience
                            I needed help on selecting a good brand on a weed eater was starting a little yard project and wanted some advice about the selection of brands they carried. Jesse an Home Depot employee came up asked if we needed help or any questions that he could answer for me i explained the about my project I was doing and he helped me selected a great brand also helped me find the other tools I was looking for. Great customer service from beginning to end and I’m happy with the purchases that I made all the tools and my weed eater works outstanding thank you Jesse.
                            by
                              • Recommended
                              The Garden is Amazing!!!
                              I love coming to see their garden. It’s such a beautiful place but they really need more help out there!! Hire me HOME DEPOT!!!
                              by
                                Awesome Customer Service
                                The staff are super helpful and friendly. Always ready to serve and provide excellent customer service.
                                by
                                  • Recommended
                                  Associates
                                  All of your associates that I ever see are always kind and helpful. I noticed that they are more helpful than usual by asking if I need any help. I truly appreciate that gesture. Especially when I need to find something. Saves me time.
                                  by
                                    • Recommended
                                    Good folks that truly want to help you.
                                    Always a smile and "may I help you find something?? Stock is good for Hawaii standards.
                                    by
                                      • Recommended
                                      Staff were friendly and helpful
                                      The staffs at the Kapolei store are kind, courteous, friendly, and helpful. I've never experienced this kind of customer service at the Honolulu or Pearl City store. It's too bad we live on the Windward side.
                                      by
                                        • Recommended
                                        friendly Sales Associates
                                        the item I purchased wasn't on the floor due to safety reasons. I notified a sales associate, and they retrieved the item quickly and walked with me to customer service. cashier at customer service answered all questions I had about the product.
                                        by
                                          Great customer services
                                          Throughout my recent shopping there, I was greeted and helped from very friendly staffs. I can't name them all, but only the one, Ginsey, who helped me with redoing the promotional coupon.
                                          by
                                            • Recommended
                                            Great Service!
                                            I came to Home Depot looking for a temporary solution to my AC issues at place of business. Sonny answered all the questions I had and more. He and Ben helped me retrieve my items, speed through checkout, and helped load my car. Such gentlemen! Highly recommend this location. Always clean, and friendly, helpful staff.
                                            by
                                              • Recommended
                                              My Review for #1706
                                              Home Depot saves me time from running to my grocery store for my cleaning supplies. I love the nice smells of your wipes and air freshener sprays.
                                              by
                                                • Recommended
                                                Great customer service
                                                I love going to this location over the pearl city location just because the cashiers, and everybody else is much more friendly. Shout out to the cashier Darien who was so kind during checkout. I didn’t have the best day but he made it better
                                                by
                                                  • Recommended
                                                  awesome customer service
                                                  mahalo Jesse for all your help awesome bradah
                                                  by
                                                    • Recommended
                                                    Kapolei HomeDepot
                                                    I always find what I’m looking for at the Kapolei Store. The store is clean, the shelves are always fully stocked and the employees are friendly, knowledgeable and very helpful.
                                                    by
                                                      • Recommended
                                                      Merchandise always in stock
                                                      Enjoy shopping at the Kapolei Home Depot. Items always in stock and friendly employees (SATO and cashier Cherie). Always easy no hassle return policy within limits.
                                                      by
                                                        • Recommended
                                                        Clean and organized
                                                        More staffing on your floor
                                                        by
                                                          Great service
                                                          Darin was very courteous, friendly and patient.
                                                          by
                                                            • Recommended
                                                            Excellent customer service
                                                            Excellent customer service Ginsey from service desk along with co workers. Thank you
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 997 reviews

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