#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(949)598-4408
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
24332 El Toro Rd
Laguna Hills, CA 92637
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Customer Store Reviews

  • 4.7 out of 353 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (353)
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Showing 1-30 of 353 reviews
A very smooth visit to this store for my purchases. The staff was very helpful and courteous in ...
A very smooth visit to this store for my purchases. The staff was very helpful and courteous in every way. I will continue using this store in the future.
by
  • Verified Purchase
  • Recommended
The cashiers are always friendly. Today we had Rikki and she is always friendly and cheerful.
The cashiers are always friendly. Today we had Rikki and she is always friendly and cheerful.
by
  • Verified Purchase
  • Recommended
Leslee in Flooring is an awesome designer and helped up plan the perfect flooring for our project...
Leslee in Flooring is an awesome designer and helped up plan the perfect flooring for our project. The man in the plumbing dept was helpful too!
by
  • Verified Purchase
  • Recommended
The best customer service out of all Home Depots. The employees are always friendly and knowledg...
The best customer service out of all Home Depots. The employees are always friendly and knowledgeable.
by
  • Verified Purchase
  • Recommended
April and Mary went out of their way to help me. That is why I bypass other stores just to go to ...
April and Mary went out of their way to help me. That is why I bypass other stores just to go to this one.
by
  • Verified Purchase
  • Recommended
Universally great employees at this store. They are knowledgeable and very kind.
Universally great employees at this store. They are knowledgeable and very kind.
by
  • Verified Purchase
  • Recommended
Laguna Woods store OK if you don't need assistance.
Laguna Woods store OK if you don't need assistance.
by
  • Verified Purchase
Visit this store frequently and have never had a bad experience. Staff are friendly, knowledgeab...
Visit this store frequently and have never had a bad experience. Staff are friendly, knowledgeable, and always available to assist.
by
  • Verified Purchase
  • Recommended
Friendly and helpful employees. Well stocked store. John, an employee, is especially helpful.
Friendly and helpful employees. Well stocked store. John, an employee, is especially helpful.
by
  • Verified Purchase
  • Recommended
Clean and organize
Clean and organize
by
  • Verified Purchase
  • Recommended
Shout out to April for going above and beyond to search and find me the last tool set I was looki...
Shout out to April for going above and beyond to search and find me the last tool set I was looking for. She didn’t give up until she tracked it down.
by
  • Verified Purchase
  • Recommended
Products here are always easy to find. You can get assistance if you need it. The store is alwa...
Products here are always easy to find. You can get assistance if you need it. The store is always very clean.
by
  • Verified Purchase
  • Recommended
As usual, we had a very pleasant experience with the assistance of Allan. He helped us go through...
As usual, we had a very pleasant experience with the assistance of Allan. He helped us go through the wonderful plant displays and made some helpful suggestions.The store is a joy to shop at, everything is clean and well organized.
by
  • Verified Purchase
  • Recommended
The employees are always nice, kind, friendly and helpful.
The employees are always nice, kind, friendly and helpful.
by
  • Verified Purchase
  • Recommended
Be careful when returning products. There is a possibility that an item may not be returned prope...
Be careful when returning products. There is a possibility that an item may not be returned properly (item skipped if returning multiple items). I recommend that you count your items to be returned and then count the number of items on your return receipt to make sure the return transaction was done properly.
by
  • Verified Purchase
The store has some very knowledgeable people there to help with your tasks at hand. Fantastic cu...
The store has some very knowledgeable people there to help with your tasks at hand. Fantastic customer service!!
by
  • Verified Purchase
  • Recommended
Clean. Employees available to help
Clean. Employees available to help
by
  • Verified Purchase
  • Recommended
Employees were walking around the store and asked if I needed help. I found this to be very good...
Employees were walking around the store and asked if I needed help. I found this to be very good as I did not have to hunt for someone to assist me. I got the help I needed in selecting the right bathroom faucet. The cashier was very friendly and told me about the great discount I would receive if I opened an account. Store was very well lit and very well organized.
by
  • Verified Purchase
  • Recommended
Lance in plumbing worked his heart out trying to help and find an answer to my problem...and he d...
Lance in plumbing worked his heart out trying to help and find an answer to my problem...and he did. He really went the extra mile. Diana, the white tornado cashier, went all out helping me further with her expertise...so fun...Kurt is wonderful, too. Matt, the manager, was walking the store, asking customers if he could help. Great location....
by
  • Verified Purchase
  • Recommended
I want to compliment Anthony (ADJ188) who is in your doors and windows department. He is knowle...
I want to compliment Anthony (ADJ188) who is in your doors and windows department. He is knowledgeable about your products and very pleasant. He was very patient with me even I am not an easy customer to deal with. I think he is a great asset for your store.
by
  • Verified Purchase
  • Recommended
Great caring staff. Knowledgable and well acquainted with the inventory and the way to get work ...
Great caring staff. Knowledgable and well acquainted with the inventory and the way to get work accomplished efficiently.
by
  • Verified Purchase
  • Recommended
This is a wonderful Home Depot store. Its MY store. I have tried all of the southern CA Home Depo...
This is a wonderful Home Depot store. Its MY store. I have tried all of the southern CA Home Depot stores, but for me this is the best location. They don't always have every item I am looking for and sometimes I go online and order directly from that site because the inventory is better. BUT when I do go to Laguna Hills I find intelligent people who are helpful. Many have excellent professional knowledge and they are helpful teaching you things that make the jobs easier. The store is always clean and well organized and I know where everything is. Its not too big so you feel overwhelmed but usually has the merchandise I want.I also appreciate their return desk. They are fair and helpful and sometimes I have to return a product. Keep bringing new merchandise to us and keep us "green" and on the cutting edge with good quality products.
by
  • Verified Purchase
  • Recommended
I have been going to this particular Home Depot for about 5 years. Always clean, well stocked, we...
I have been going to this particular Home Depot for about 5 years. Always clean, well stocked, well staffed and always plenty of parking.......
by
  • Verified Purchase
  • Recommended
I have been coming to this Home Depot, since they opened. It has been thanks to these amazing emp...
I have been coming to this Home Depot, since they opened. It has been thanks to these amazing employees and their extensive knowledge, I have been able to DMO- do my own projects. From crown molding to plumbing repairs. Thank you, Laguna Hills, Home Depot!
by
  • Verified Purchase
  • Recommended
Great customer service, friendly staff and always find items I need. If the store do not have, th...
Great customer service, friendly staff and always find items I need. If the store do not have, they find the nearest store and place hold so I can go and purchase.
by
  • Verified Purchase
  • Recommended
This store is clear and the employees are very friendly
This store is clear and the employees are very friendly
by
  • Verified Purchase
  • Recommended
Store had easy access, well stocked, clean, and all employee's were friendly and very helpful.. I...
Store had easy access, well stocked, clean, and all employee's were friendly and very helpful.. If I need anything for a project or repair, I'm headed to Home Depot....
by
  • Verified Purchase
  • Recommended
The store was organized and products were easy to find. Nancy in the nursery gave us great servic...
The store was organized and products were easy to find. Nancy in the nursery gave us great service and loved her apron! Please do talk to Vikki about her service today...
by
  • Verified Purchase
  • Recommended
My father-in-law and I went in for a specific plumbing need. We shopped and came out with exactl...
My father-in-law and I went in for a specific plumbing need. We shopped and came out with exactly what we came for.
by
  • Verified Purchase
  • Recommended
I normally shop at the Lake Forest location, however my wife and I had some errands to run and we...
I normally shop at the Lake Forest location, however my wife and I had some errands to run and we were closer to the Laguna Hills store. The Laguna Hills store is laid out much different that the store I am used to, but the store staff were very helpful in directing us to the location of the products we were interested in. It was a real pleasure to shop in Laguna Hills.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 353 reviews

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