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Filter Reviews By:Rating, Profile, Gender, Age (635)
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Showing 1-30 of 635 reviews
Apr 19, 2021
Jamie (cashier) was patient as she assisted me when I had a problem swiping my credit card during...
Jamie (cashier) was patient as she assisted me when I had a problem swiping my credit card during check out. Jamie was very polite and professional, with a contagious positive attitude!
by
Verified Purchase
Recommended
Apr 13, 2021
The store was organized and products were displayed well. Checking out was the best of all. Sherr...
The store was organized and products were displayed well. Checking out was the best of all. Sherry, my CS rep., was so nice and welcoming. She thanked me for coming into the store. What a wonderful ambassador for Home Depot. Thank you Sherry!
by
Verified Purchase
Recommended
1 found this review helpful
Apr 9, 2021
This location is a great place to shop .
This location is a great place to shop .
by
Verified Purchase
Recommended
1 found this review helpful
Apr 3, 2021
If store does not have what you looking for suggestions where to go to find it
If store does not have what you looking for suggestions where to go to find it
by
Verified Purchase
Recommended
1 found this review helpful
Apr 3, 2021
Poor management for sure. I see pure frustration from the employees who actually work hard becaus...
Poor management for sure. I see pure frustration from the employees who actually work hard because others don’t do their job. It seems like there is some sort of bias against certain employees and management doesn’t do a thing about it. Extremely toxic environment and just shopping there makes me feel compassion for the ones actually doing their job. Ida is a perfect example of a bad employee, just sits on her phone when it’s busy and throws the load on the employees below her and that seems to repeat over across the entire store. Something needs to change for this store. I don’t even work here but seeing people treated that way surely strays me away from ever shopping there again.
by
Verified Purchase
1 found this review helpful
Apr 2, 2021
Employees were very nice and helpful.
Employees were very nice and helpful.
by
Verified Purchase
Recommended
Apr 2, 2021
You always have the store in great shape, well stocked, and clean. The employees are very friend...
You always have the store in great shape, well stocked, and clean. The employees are very friendly and willing to help find items for you. I enjoy shopping here and go out of my way to drive a little further to go to this store just because of those facts. Keep up the good work!
by
Verified Purchase
Recommended
Mar 19, 2021
I have generally gone to Lowe’s for most of my home improvement needs. Mainly because it is close...
I have generally gone to Lowe’s for most of my home improvement needs. Mainly because it is closer to the house. I had giftcards for Home Depot so I decided to use them to get what I needed today. Every employee I past greeted me and asked if I needed help. And they directed me to the location to find what I needed. Upon checking out there was sufficient registers open so I did not have to wait in a line. My cashier Sherry greeted me and worked diligently to get me on my way. Something that stood out to me was that she wrote the remaining balance of my giftcard on the back. I have had many gift cards to many different places, and never had anyone do that. Thank you Sherry for you exceptional customer service. I know where I will be going for now on!
by
Verified Purchase
Recommended
Mar 19, 2021
Very clean store, everyone offered to help us. Well stocked with the items we needed. The employ...
Very clean store, everyone offered to help us. Well stocked with the items we needed.
The employees were the most friendly we have found at any Home Depot.
by
Verified Purchase
Recommended
Mar 4, 2021
This is my "Go To Store"....
This is my "Go To Store"....
by
Verified Purchase
Recommended
Feb 28, 2021
Super helpful and nice!
Super helpful and nice!
by
Verified Purchase
Recommended
Feb 15, 2021
Employees are friendly and helpful
Employees are friendly and helpful
by
Verified Purchase
Recommended
Feb 10, 2021
Very friendly staff,don't get that much anymore, except at chik felit.
Very friendly staff,don't get that much anymore, except at chik felit.
by
Verified Purchase
Recommended
Feb 3, 2021
Great service! Sherry is awesome! I recommend you go see her!
Great service! Sherry is awesome! I recommend you go see her!
by
Verified Purchase
Recommended
Jan 21, 2021
Just purchased a GE all stainless dishwasher that I researched on the web for two days looking fo...
Just purchased a GE all stainless dishwasher that I researched on the web for two days looking for best price on this model, Home Depot in Lexington SC had them in distribution center in Lexington and it will be delivered next week vs online that were weeks away for delivery. My wife also got to look at the dishwasher on display instead of just on webpage.
by
Verified Purchase
Recommended
Jan 18, 2021
Justin T in Specialty went above and beyond in locating the item I wanted and was happy doing it....
Justin T in Specialty went above and beyond in locating the item I wanted and was happy doing it. Nice working with someone who enjoys their job.
by
Verified Purchase
Recommended
Jan 16, 2021
Our favorite store. We do most all of our home improvement shopping here.
Our favorite store. We do most all of our home improvement shopping here.
by
Verified Purchase
Recommended
Jan 5, 2021
The Lexington, SC Home Depot store is such a pleasure to shop at; any season of the year. Their ...
The Lexington, SC Home Depot store is such a pleasure to shop at; any season of the year. Their friendly staff is always available to help if you need any assistance. Their Garden Center is an added bonus because of all the unusual plants they carry. Their interior and exterior paint is also a grade above others. I can typically find everything I need at Home Depot, Lexington.
by
Verified Purchase
Recommended
Dec 22, 2020
This store is conveniently close to my home and I am always able to find what I look for when I a...
This store is conveniently close to my home and I am always able to find what I look for when I am there. It is a well organized store and staffed with well trained help.
by
Verified Purchase
Recommended
Dec 19, 2020
This store is well supplied with products, and many of the staff are knowledgeable about customer...
This store is well supplied with products, and many of the staff are knowledgeable about customer needs. Lakeisha was an excellent cashier.
by
Verified Purchase
Recommended
Dec 18, 2020
Middle of the afternoon and had to ask for assistance 2 times.
Middle of the afternoon and had to ask for assistance 2 times.
by
Verified Purchase
Dec 3, 2020
Each person we dealt with was exceptionally helpful and friendly! - Justin, Sylvia, Madi and Hutch.
Each person we dealt with was exceptionally helpful and friendly! - Justin, Sylvia, Madi and Hutch.
by
Verified Purchase
Recommended
Nov 30, 2020
For an 85 year old male who is not a handyman, I am a semi-frequent shopper at the Home Depot in ...
For an 85 year old male who is not a handyman, I am a semi-frequent shopper at the Home Depot in Lexington, SC. All of the associates who I have interfaced with are always friendly, knowledgeable and helpful. Kudo's to this store! 11/30/20
by
Verified Purchase
Recommended
Nov 24, 2020
Front-end team members Sky and Cortney are the best! Outstanding customer service, great patienc...
Front-end team members Sky and Cortney are the best! Outstanding customer service, great patience attempting to unravel an error in my online order.
by
Verified Purchase
Recommended
Nov 24, 2020
Fantastic service and very friendly staff
Fantastic service and very friendly staff
by
Verified Purchase
Recommended
Nov 23, 2020
Came to buy a Xmas tree in store because I couldn’t buy on website. Got to the store and the one ...
Came to buy a Xmas tree in store because I couldn’t buy on website. Got to the store and the one the wife had picked out happened to have only one left in stock - the floor display. I spoke to 3 people before I found out if it was the only one/if they would even sell it. Finally spoke to a manager who after speaking to a 4th person on the phone told me they would sell it, but at no discount. Being that it no longer had a box, I asked if they would at least throw in a storage bag so I could transport it home and they said no you have to buy it. I was purchasing a $500 tree that had been on display without a way to get it home and they made me a bag that was $40. First of all, empower your employees. Allow your managers to make decisions for the store in a manner that provides high level customer service. Second of all, I will never shop at Home Depot again. Lowe’s understands what it takes to service customers. I’ll happily pay extra (if that’s even the case) to be treated fairly and respectfully. I’d give this review a zero out of five if I could.
by
Verified Purchase
Nov 17, 2020
Clean Store with friendly, knowledgeable staff. They keep the lines moving at the checkouts and ...
Clean Store with friendly, knowledgeable staff. They keep the lines moving at the checkouts and pay attention to customer needs. You don't have to spend a lot of time wandering around because the associates will help you find what you need.
by
Verified Purchase
Recommended
Nov 15, 2020
Excellent customer service. Employees are very friendly and helpful. Looking for a refridgerator....
Excellent customer service. Employees are very friendly and helpful. Looking for a refridgerator. Employee was very helpful and accommodating.
by
Verified Purchase
Recommended
Oct 31, 2020
Store is well organized, ample employees for assistance, friendly employees and well stocked. I f...
Store is well organized, ample employees for assistance, friendly employees and well stocked. I felt comfortable as an elderly lady shopping in this store during a pandemic. I shop early to avoid crowds and find parking which is the perfect time to visit this store.
by
Verified Purchase
Recommended
Oct 30, 2020
we were tickled pink with AJ and Debbies help in appliances.Needed special equipment and they wer...
we were tickled pink with AJ and Debbies help in appliances.Needed special equipment and they were determined to satisfy restored my faith in retail help.