#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(865)981-7661
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
943 Foothills Mall Dr
Maryville, TN 37801
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Customer Store Reviews

  • 4.8 out of 863 reviews
96%Of Customers
Recommend This Store
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Showing 1-30 of 863 reviews
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Was told that if the tool box I was buying didn’t fit I could put it on will call. Upon trying to get it to fit one of the loaders went to move it on the ground and the other loader hadn’t grab the tool box. It’s possibly scratched. Won’t know until I pick it up tomorrow on 12/1/23. After we noticed it wouldn’t fit I took it to customer service to where I was told it would have to be refunded and then recharged to my credit card to be put on will call. They finally did another route. When I left the store at 9pm I checked my car and notice that the door jam in scratched (paint completely gone) where two of you loader wouldn’t pick up there end high enough trying to load the tool box in my car. I held my end easier than two of them together. FYI my car is a 2024 Toyota Camry with only 4000 miles and a special paint code. I want my car fixed. Other than that the store employee would got the tool box down from the top shelf and the cashier who check me out before all of this where great.
by
    Great Store/ Friendly Employees
    I purchased a Ryobi 40 volt 15 inch string trimmer about a month ago , first electric trimmer really surprised me. Plenty of power good battery life and recharges fast. Employees were helpful explaining the features. After using on my 2500 feet of fence row I was extremely impressed. Now I'm looking forward to purchasing my first 80 volt lawn tractor.
    by
      • Recommended
      Appliance Purchase
      I bought a Kitchen Appliance set last week and was helped by the best specialist I've encountered in a while in Mr. Louis Fitzgerald.
      by
        • Recommended
        Michelle in Customer Service was wonderful
        So much trouble getting something ordered online so I went to the store. They fixed it and got me going and were very happy to do so!
        by
          • Recommended
          Excellent customer service in the Appliance Section
          I bought a washer and dryer at Home Depot and was thrilled with the excellent customer service from Louis Fitzgerald, Appliance Specialist . He was very patient with all of my questions and answered them thoroughly. I am so excited for my washer and dryer to arrive.
          by
            • Recommended
            Cleanliness throughout the store great employees with a great smile.
            I bought for my dad for Christmas a impact gun from here and works wonderfully
            by
              • Recommended
              Great store! Loyal customer for 25 years+
              Associates are plentiful, knowledgeable and always willing to help. Great selection of product and higher quality of lumber than other stores in this area!
              by
                • Recommended
                Returned damage order
                Upon returning a damaged item, Meg was exceptional in making this experience delightful and stress free.
                by
                  • Recommended
                  Project - repairing gutters
                  We do a lot of projects and go to Home Depot frequently. The store is well stocked and usually has whatever we need.
                  by
                    • Recommended
                    Excellent Service
                    I appreciated the help I received in the store to obtain an item that required a ladder! The Sales Cashier in the garden Center, Loreen, was extremely gracious!
                    by
                      • Recommended
                      Live this store
                      Always friendly cashiers and helpful
                      by
                        • Recommended
                        Say what you do and then do what you say
                        We were told that after having the door measurement that installation would occur within a couple of weeks. This is generally understood as being 2 weeks. There was a delay due to someone being on vacation at Home Depot for the purchase transaction to take place, so that added a week (why isn't there coverage for vacations or a manager who can ensure continuity of service). The next business day after the purchase transaction the installation resource told us it would be 3-5 wks for install.
                        by
                          Honey do project master
                          A+++ Always have what I need for projects!
                          by
                            • Recommended
                            Travis in Lumber
                            Travis made our trip memorable, very knowledgeable and helpful.
                            by
                              • Recommended
                              credit card reader was not working.
                              Very happy with the paint and potting soil.
                              by
                                • Recommended
                                Return With Confidence
                                I mean this title in two ways: they will likely have what you need or a reasonable alternative, and if you buy too much, they will gladly accept your returned items within certain guidelines of course.
                                by
                                  Stove shopping
                                  Lewis was awesome with helping pick out a stove that would fit in our home
                                  by
                                    • Recommended
                                    Louis was great
                                    Louis Fitzgerald was a great help in finding our next washing machine
                                    by
                                      • Recommended
                                      They care
                                      Time after time I have found this store to offer the level of service we should expect from other area retailers. They are helpful, courteous and just doing something right....afterall when ask many of the personnel about their longevity with the company, their stories are astounding. It's unusual today in retail to find folks working at the same location for 20 plus years....keep up the great work all. I'll be back!
                                      by
                                        • Recommended
                                        Great shopping experience!
                                        Purchasing our new refrigerator was fast and easy! The gentleman in the appliance department was very friendly, helpful, and knowledgeable. We will be back for our future appliance needs!
                                        by
                                          • Recommended
                                          Excellent store!
                                          Staff knowledgeable and easy to find! Great shopping experience compared to other retailers!
                                          by
                                            • Recommended
                                            Great store
                                            I have always shopped at my area's Home Depot for my handyman supplies. Especially love their paint options. The employees are always helpful and friendly. Prices are reasonable and check out is usually quick and easy.
                                            by
                                              My Home Depot
                                              Since learning about Ridgid tools warranty I always shop here , even when shopping for other products
                                              by
                                                • Recommended
                                                Clearance
                                                Sometimes I stop at Home Depot, just to see what is on clearance.
                                                by
                                                  • Recommended
                                                  Very Friendly
                                                  Every time I shop at this store, the staff is always friendly and helpful. I never feel I am an inconvenience to them. They are usually the first to ask if there is anything they can help me with.
                                                  by
                                                    • Recommended
                                                    Wonderful shopping experience!
                                                    I was greeted with a smile and quick, friendly and knowledgeable assistant. Great selection for my lighting needs.
                                                    by
                                                      • Recommended
                                                      Great store to shop.
                                                      We ordered our dish washer was easy, it was delivered on time and in good condition, great store and people.
                                                      by
                                                        • Recommended
                                                        Always helpful people
                                                        When entering the store, there’s always a person to greet us. There is always someone to find to direct us to the right area we need to go to.
                                                        by
                                                          • Recommended
                                                          Absolutely great service
                                                          From the time I walked in the store until I left, several hundred dollars poorer lol the whole staff was attentive and pleasent.
                                                          by
                                                            New washer
                                                            Buying a new washer is usually a bummer but we were pleasantly surprised with our sales person Alan made sure we made a good choice with the brand and the features of each. Home Depot needs to recognize how special an employee he is
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 863 reviews

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