Reviews for Maryville #724

One of the few locations that addresses each customer and is eager to assist with selection, loading, srvices, and checkout. Great Job!

Thanks to Sarah for a great service experience at store.#0724

I walked in to find special screws and batteries. I was greeted and thanked by Tresa (spelling) very helpful and she gave me a military discount. Great time and fast Thank you

Post COVID, I have found the lack of customer service seems to be the new culture. Not with this store and others that I visit. I get Consistent Customer Service

I bought a micro wave a few months ago, great price, special discounts, excellent install.

I had a Larson storm door purchased through and installed by a private contractor in 2021. The door would never stay latched and it couldn't be locked. After becoming aggrevated trying to get the storm door fixed, I finally just went to Home Depot at Maryville. Their millworks specialist helped me pick out and order a new Anderson storm door and sold me two fiberglass doors for the walk-in garage doors. Sale was quick, installation was professionally done and all problems corrected (door seal and hinge alignment on rehung doors – not a Home Depot or installer issue. I'm happy as a clam at high tide.

I took some items back to this Home Depot and the Return was very well done for me. The return clerk was very nice and helpful.

The Maryville, TN Home Depot is excellent. Very well managed, the staff is always friendly and go out of their way to help in any way they can. The store itself is always clean, well organized and stocked properly.

Friendly staff head and shoulders above other stores in the s chain

We went in on Sept 30th and bought a Dishwasher and all went well. Today Oct 5th all went wrong! They couldn't install due to no drain extension kit. Something I didn't know I needed as I don't sell or install Dishwashers! I was told that I needed to buy the part and reschedule install. The clerk told me "I don't live at your house so I wouldn't know" I will NEVER buy at Home Depot again!

The Maryville store is a pleasure to shop they always have what I need in stocks. But I wish they would build one a little closer to Madisonville.

Charlie was very helpful , kind and humble!!

Lois did a fantastic job, Customer service was on point! Will definitely be back!

Sherri, in customer service, went out of her way to assist me with my returns and online pick up order. She even printed out a receipt for online order I picked up yesterday. (When I asked for receipt yesterday I was told they haven’t given out paper receipts for online pick up orders the pandemic . I explained to Sherri that I really needed one for my records and she gladly printed one out! Even though the printer wasn’t working in customer service, she walked to another department to print it! Kudos to Sherri

Don't checkout with Janet if any of the items are on sale. She will not try to correct it in the computer if it doesn't ring up correctly causing one to have to go to customer service and spend another 20 minutes!

Our Maryville Home Depot always has an abundance of helpful, courteous workers!

Love shopping at this store. Great customer assistance. Product availability, too.

Gail in the garden center was fantastic, so knowledgeable about the plants. She was so helpful and so friendly.

Gale offered in a polite and not pushy was to create a new Home Depot account for me and said it would just take 2 minutes. She was right and I am glad I did.

I enjoy shopping at the Maryville location. Always had great experience here.

I’ve been there a lot this week and the staff are so friendly and very helpful Always willing to make sure you find what you’re looking for.

I go out of my way to shop at the Maryville store for several reasons.: 1. It is the best stocked store around. I have the best chance of them having everything on my list. 2. They have the best staff. I can find them when I need them, and they are knowledgeable and helpful, especially the plumbing department. 3. I rarely have to wait for check out or to pick up my ordered items. The only complaint I have is with Home Depot in general. They are are discontinuing basic items for upscale items. I own apartments, and need a store willing to sell the basic items I need for my business. Countertops, stove hoods, blinds, furnace filters, etc.

Everyone at this store is very friendly and helpful!!

Needed extra freezer space. Picked up a perfect little upright freezer to be able to buy extra on-sale products.

Service is perfect as always

Jacob a from the plumbing department help me in multiple areas of the store fast and efficiently brought my washer to the front that I was purchasing and also brought the air compressor to the front that I was purchasing had questions was extremely attentive and helpful thank you Home Depot iand Jacob.

This store makes me feel like I’m in a Home Depot commercial; always tidy, stocked, priced, well staffed and beautifully arranged. This must be a training store because everyone there could be a good store manager! The staff always makes everyone feel right at home and I’ve never had to wait in line.

The staff is always wonderful in helping with finding things, retrieving them, helping with questions and all around service!

My husband and I, went to buy a faucet at a location that didn't have them instock so we went to HomeDepot and they had the faucet we wanted. We ask to do a price match from the location we originally went to and Miss Devae was so helpful to make sure we got the faucet for the same price from the the other location we previously went first.