#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(303)450-4702
Tool & Truck Rental(303)450-4708
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
16420 Washington Street
Thornton, CO 80023
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Customer Store Reviews

  • 4.6 out of 351 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (351)
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Showing 1-30 of 351 reviews
Cashier Laurie 1548 0005 95976 was an absolutely wonderful person. Very kind and very helpful.
Cashier Laurie 1548 0005 95976 was an absolutely wonderful person. Very kind and very helpful.
by
  • Verified Purchase
  • Recommended
The employees at this store are at more knowledgable and helpful than any other of the stores thi...
The employees at this store are at more knowledgable and helpful than any other of the stores this store has more riding carts than any other store and they always work. The employees always go above and beyond to help you and answer questions
by
  • Verified Purchase
  • Recommended
The girls at pro always help me out, whatever you need they will be there and make it super easy ...
The girls at pro always help me out, whatever you need they will be there and make it super easy for you to run my business
by
  • Verified Purchase
  • Recommended
Excellent, prompt and knowledgeable service...
Excellent, prompt and knowledgeable service...
by
  • Verified Purchase
  • Recommended
This is my local "go to" location for plants and all other types of services. Be it carpet or ot...
This is my local "go to" location for plants and all other types of services. Be it carpet or other floorcoverings, basic hardware, grilling, and gardening... They've got what I want...
by
  • Verified Purchase
  • Recommended
The only store I go to for products. Workers are great and know about what and where to find anyt...
The only store I go to for products. Workers are great and know about what and where to find anything. Store is always clean and organized.
by
  • Verified Purchase
  • Recommended
Thornton Home Depot - Lots of product, great selection of Traeger grills and supplies! I find I ...
Thornton Home Depot - Lots of product, great selection of Traeger grills and supplies! I find I can usually run in and pick up what I'm looking for quickly and check out quickly. Close to home so it's nice to make a quick trip and back!
by
  • Verified Purchase
  • Recommended
Every employee seemed to be very friendly and knowledgeable about the products and where they wer...
Every employee seemed to be very friendly and knowledgeable about the products and where they were located. Ron in the plumbing department stands above the rest. I watched him help two other customers before he could get to me. He always had a smile on his face and he didn't talk down to the customers even when they asked the same question a second time. If I wasn't semi-retired and trying to close down my construction business I would have tried to steal Ron away from your store.
by
  • Verified Purchase
  • Recommended
Never can find help. They are always to busy doing ohter things. Good luck findng help in plumbin...
Never can find help. They are always to busy doing ohter things. Good luck findng help in plumbing or in hardware. What happent to walking customer to the item they are looking for. I always get the point, it is over their. Go to Ace.
by
  • Verified Purchase
Go to a different store. Chances are what you came for will be out of stock at this store.
Go to a different store. Chances are what you came for will be out of stock at this store.
by
  • Verified Purchase
If you are need of assistance and not sure what it’s called or where to find it, come to this sto...
If you are need of assistance and not sure what it’s called or where to find it, come to this store because the staff here knows their stuff! We were looking for a door sweep which, before we came to the Home Depot, we had no clue of its name. The staff right away knew what we were describing and took us right to the section and described the different models for its various uses. Very helpful and all the employees were smiling and nice. It definitely is nice to shop in a store where you feel welcomed instead of a burden. We will be back again to shop this store. Thank you again for looking out for your customers.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The quality of your lumber and selection has improved a lot over the years.
The quality of your lumber and selection has improved a lot over the years.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Fantastic customer service!
Fantastic customer service!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I appreciate Raina helping use the POS to get me out of the store and back to work.
I appreciate Raina helping use the POS to get me out of the store and back to work.
by
  • Verified Purchase
  • Recommended
I always have a pleasant experience when I visit this store.
I always have a pleasant experience when I visit this store.
by
  • Verified Purchase
  • Recommended
Store associates always willing to help amd offer suggestions.
Store associates always willing to help amd offer suggestions.
by
  • Verified Purchase
  • Recommended
well organized and friendly workers
well organized and friendly workers
by
  • Verified Purchase
  • Recommended
The store was very neat and clean. The cashiers, specifically Kaylee, Luis, and Gail who all hel...
The store was very neat and clean. The cashiers, specifically Kaylee, Luis, and Gail who all helped me were wonderful and full of knowledge that was helpful to me. I’ve never been treated better at any store I’ve been too
by
  • Verified Purchase
  • Recommended
Fast and friendly
Fast and friendly
by
  • Verified Purchase
  • Recommended
Jan the store greeter was extremely helpful and knowledgeable. David the store manager was also v...
Jan the store greeter was extremely helpful and knowledgeable. David the store manager was also very helpful as well! Great customer service :-)
by
  • Verified Purchase
  • Recommended
this store is the best, it is always clean employees are always friendly, I know most of them, I ...
this store is the best, it is always clean employees are always friendly, I know most of them, I buy a lot of materials there. I always say high to Sara, Annette, Yvette, Ron, if they do not have an item I need , they look for it at another store or help me order it on line
by
  • Verified Purchase
  • Recommended
The Store staff were all very helpful and went out of their way to make sure I got what I wanted....
The Store staff were all very helpful and went out of their way to make sure I got what I wanted. Great experience shopping here.
by
  • Verified Purchase
  • Recommended
Great store to shop at as always! Helpful staff and product awareness is amazing! "The Lunch Box"...
Great store to shop at as always! Helpful staff and product awareness is amazing! "The Lunch Box" Hot Dog stand Tops off the experience!
by
  • Verified Purchase
  • Recommended
Every time I am in this store at least one person asks me if I need assistance. Sometimes I do, s...
Every time I am in this store at least one person asks me if I need assistance. Sometimes I do, sometimes not and just being asked is a good thing. I don't believe I have ever left without what I wanted/needed.
by
  • Verified Purchase
  • Recommended
Aja in customer service, was extremely rude and condescending during our encounter. Aja has no sk...
Aja in customer service, was extremely rude and condescending during our encounter. Aja has no skill to deal with the general public.
by
  • Verified Purchase
I enjoy shopping at Home Depot because the workers are always willing to help me find what I am l...
I enjoy shopping at Home Depot because the workers are always willing to help me find what I am looking for. The store is always well stocked. I always take advantage of the Black Friday poinsettia plants to purchase them for my church, the Erie United Methodist Church. Thank you for being an asset to the community. Daniel, in Lumber, was a perfect worker who helped me absolutely well.
by
  • Verified Purchase
  • Recommended
Service was good Sales people friendly good location, easy to get to
Service was good Sales people friendly good location, easy to get to
by
  • Verified Purchase
  • Recommended
I always enjoy shopping at this Home Depot store. The employees are always helpful, friendly and...
I always enjoy shopping at this Home Depot store. The employees are always helpful, friendly and knowledgeable. The stock they carry is excellent and if they don't have something I need, they always try to find it at another Home Depot store.
by
  • Verified Purchase
  • Recommended
The staff is always cheerful and efficient and knowledgeable.
The staff is always cheerful and efficient and knowledgeable.
by
  • Verified Purchase
  • Recommended
Your people are the best. I didn’t even have to ask for help when one of your young men saw me st...
Your people are the best. I didn’t even have to ask for help when one of your young men saw me struggling with trying to lift a 5 gal bucket of paint bucket out of my car. He came over to ask me if I needed help. I said yes I was bringing it inside to have it shaken and would be bringing it back to the car. He said I’ll watch for you when you come back out and help you lift it, and he did! Such nice people at this store!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 351 reviews

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