#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(804)550-5862
Tool & Truck Rental(804)550-5868
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
10233 Lakeridge Parkway
Ashland, VA 23005
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Customer Store Reviews

  • 4.7 out of 498 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (498)
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Showing 1-30 of 498 reviews
My Purchase Became Stressful
This purchase became stressful when I spent over 50 mins with a coupon for clearance appliance . Mind you 3 very nice ladies tried to assist but it was on selected items . Also the fact pay or not they don’t deliver floor items . Home Depo everyone is not a contractor, I want someone to deliver it . I thought the MOD Drew was rough and loud and his exchange came off rude as a consumer . I will return this item tomorrow. I lost confidence with my purchase tooo stressful.
by
    Great Store
    Home Depot Has Everything a Homeowner needs at reasonable prices
    by
      • Recommended
      Brenda...Outstanding Customer Service
      Brenda went above and beyond to make my first visit to this location a pleasant one. I never new it existed, but I've been back a few times since.
      by
        Knowledgeable staff and great stock/selection
        I went to buy plants and was not sure if a “big box” store would healthy plants or enough stock. Not only were the plants healthy and there was plenty of stock, they had a knowledgeable employee who was able to help me with some questions I had about the different varieties of a bush. I’ll be back!
        by
          • Recommended
          Best place for things fixed for your home
          All the goods are readily available for you at Home Depot best place for home needs
          by
            • Recommended
            Don't order multiple entry door locks through HD
            When you order multiple locks through HD, there is no option to "key alike". Good luck in finding a HD store that actually has someone trained to rekey them for you. And if you do find someone, even though you bought them through HD, they still charge you to rekey them. And after they rekey them, all of the spare keys are useless, to then they charge you to make new keys. Zero stars for the rekey experience, 4 stars for the staff being courteous.
            by
              Always friendly and helpful
              Never a problem if I need help,and the stock is plentiful.
              by
                • Recommended
                Great Store
                Everything you need right here
                by
                  • Recommended
                  What a super store!
                  I frequent the Home Depot Store #4653 located in Ashland, Virginia, and it's always a super experience. I'm usually greeted by friendly sales staff no matter when I stop in. Whenever there's a question someone is always ready with an answer and a helping hand if I need one. It's no different when I'm checking out. The cashiers are always on top of their game and so cheerful. This place almost makes spending your hard-earned money seem fun. I wish more stores were run this efficiently and with this kind of pride and dedication.
                  by
                    Staff
                    Staff is really friendly real quick to help you with your needs
                    by
                      • Recommended
                      Cashier review
                      Colton was very entertaining and got us checked out super fast!
                      by
                        • Recommended
                        Mice out of control the pee smell is awful
                        The mouse smell is awful inside and out the bird seed and grass seed are unsellable. The cashier was commenting on how the mice are eating the candy on the end caps they are selling to customers
                        by
                          Great customer service
                          All the associates in the store are always willing to help you. They are always asking if you need help. If you ask them, where something is they all know what aisle to send you to
                          by
                            • Recommended
                            Incredibly helpful and friendly staff!
                            We’ve had great experiences every time we have been there!
                            by
                              • Recommended
                              Brad was awesome!
                              He showed real interest in my project.
                              by
                                • Recommended
                                Great customer service, excellent garden center.
                                It’s the only place in town to buy quality and affordable plants and containers. Prices are great too.
                                by
                                  • Recommended
                                  Helpful staff
                                  Kathy and Spencer were a great help in figuring out how to fit 16ft decking (and all other merchandise) into a 6 ft truck bed. With their help and ingenuity I made it home safe. Thank You so Much.
                                  by
                                    • Recommended
                                    Great Team in Flooring
                                    David, Melvin, and Jeannie worked wonderfully together to help me through some complicated flooring issues.
                                    by
                                      Installation by
                                      Yes on delivery crew back. The installation was great! And the young man who did the installation was great.
                                      by
                                        • Recommended
                                        Great service
                                        Dedicated and very concerned employees. Home depot can be very proud
                                        by
                                          • Recommended
                                          Great shopping experience
                                          I enjoy every moment I visit the store
                                          by
                                            • Recommended
                                            Easy to find near by and know store well
                                            Never had a issue with anything purchased and staff was very helpful
                                            by
                                              Highly satisfying shopping experience.
                                              Good organization of product categories, layout, customer service. Personnel seemed friendly & eager to help, but not over bearing. Even after purchase of large heavy item at self checkout, an employee saw us heading to the car and offered to assist in loading the item. Much appreciated!
                                              by
                                                • Recommended
                                                My Go-To Hardware Store !
                                                This Home Depot is my go-to hardware store. They have everything I need, but the plus is the very helpful and very friendly employees. The prices are pretty good too.
                                                by
                                                  • Recommended
                                                  easy in easy out quick
                                                  product was easy to find & in stock
                                                  by
                                                    • Recommended
                                                    Do not buy sod from Home Depot. I purchased some and it was all dead.
                                                    Do not buy sod from Home Depot. I purchased some and it was all dead. A total waste of money. Why would they do that? Why?
                                                    by
                                                      1 found this review helpful
                                                      Great customer service
                                                      Will stocked and plenty of associates to help customers find what they are looking for. Very friendly.
                                                      by
                                                        • Recommended
                                                        Exactly what I need, when I need it!
                                                        I have purchased several items recently to aid in my business(servicing outdoor power equipment). They have exceeded my expectations as far as availability, and costs. Their mower parts and maintenance supplies have grown so much. the "tune up kits"they sell for Honda and Briggs mowers make servicing my units very efficient .
                                                        by
                                                          • Recommended
                                                          Went there today, aisles were inexplicably blocked off, nobody asked to help
                                                          Left side of the store randomly blocked off with no apparent reason nor signage, some aisles at one end, some at the other, no sign of activity needing safety isolation. Twice staff pulled gates back closed after I opened them and walked though, without challenging me nor offering explanation of the blockages. Left with one of many items needed.
                                                          by
                                                            GREAT EMPLOYEE SERVICE
                                                            I JUST BOUGHT OUTDOOR LIGHTING WITH THE HELP OF GWEN, COULD NOT ASK FOR A BETTER EMPLOYEE ROLE MODEL
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 498 reviews

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