#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(203)854-4307
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
600 Connecticut Ave
Norwalk, CT 06854
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Customer Store Reviews

  • 4.6 out of 745 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (745)
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Showing 1-30 of 745 reviews
G&j
by
    • Recommended
    Great features!
    I purchased $3700 of wood fencing from Home Depot! The entire experience was outstanding from the product, salespersons, and the delivery! All went smoothly and promptly! Love my new fencing which is already installed!
    by
      • Recommended
      The employees are well train and they treat you with respect.
      I love to purchase a lot in this store and the one in stamford Every year I purchase a lot of flowers and plants and I never had any problem. Excellent quality.
      by
        • Recommended
        Norwalk paint department
        Just want to say it was a pleasure to visit the paint department at the Norwalk Store. Sandy was very helpful and knowledgeable about the product I was inquiring about. She was very pleasant.
        by
          • Recommended
          Glad there is another Home Depot relatively close to me
          The store on Conn Ave in Norwalk used to be decent. Staff used to greet customers, offer to help and seemed happy to work there. I would tolerate the horrible parking set up because the staff used to be professional & helpful. Today I was reminded about why I do not shop at this store regularly anymore. Two customers helped me today - one helped me load a large, heavy box on a flatbed cart and another helped me load it to my car. There were 3 employees in the aisle I was shopping helping one customer. I am 5'3" and wrestled a lawnmower box out of the shelf and another customer helped me load it to the flatbed. That is when an employee offered to walk it to the register for me. Wow, Thanks. Another customer helped me load it in my car.
          by
            Worst Appliance Policies EVER
            Home Depot delivered a damaged oven and then made me pay for a new oven before receiving my reimbursement for the damaged oven.
            by
              Outstanding service
              Checking my items at the pro desk l received great service for an associate that knew her stuff
              by
                • Recommended
                Why the difference?
                I returned three items to the store. Immediately after I bought an item. The charge shows up on my cc immediately. The credit is still yet to hit 3 days later. Is HD earning float now?
                by
                  Mid
                  The cashier was friendly and apart from one worker, the rest of them made it seem like I was given them a chore, even though it’s their job
                  by
                    Shop early. It's a great store!
                    For the best customer experience, I like to shop at this HD early in the day. It is well staffed with store associates who are willing to go the extra mile to answer your questions and show you where the items are located if you can't find them.
                    by
                      • Recommended
                      Has most things
                      The store is clean and large. The only issues I had was trying to make a copy of a key in which they couldn’t do one of the keys for me.
                      by
                        cashier was right on target
                        No problems with the Items purchased...
                        by
                          • Recommended
                          Good Selection of Appliances - Great Service
                          Went in to buy a new clothes dryer - good selection, well laid out for easy comparison, good prices and very helpful (but not pushy) staff.
                          by
                            • Recommended
                            Review
                            Over all it's a great store. Just sometimes it mess in the isles during the day.
                            by
                              • Recommended
                              Dineen was fabulous!!
                              I was having trouble with my Home Depot credit care, Dineen was so helpful in helping me obtain a new one and be able to finance my project
                              by
                                Great customer service
                                I wanted to thank you Efrem for helping me today.
                                by
                                  • Recommended
                                  Disgusting Behavior from Kumud (cashier) and her colleague
                                  Kumud loves gossip hour, be prepared for a wait. Also, if you kindly ask her to check your things out for purchase (she will refuse). Not very interested in doing her job (for which she gets paid. Alsk, if you have a military discount beware of an Indian looking woman, she will snatch your phone from your hands and interrogate you about the war you served for. PTSD is not a real thing for her and the various identification factors in the app are not enough proof for this disgusting woman!
                                  by
                                    Above the average Home Depot.
                                    Following the review guidelines. I purchased a Ryobi Pole Hedge Trimmer. Saw it online. Stick was accurate
                                    by
                                      • Recommended
                                      great place to get my product
                                      I needed to clean a rug,and going to Home Depot for the machine was a great adventure, and it worked out well for my job,and the price was great
                                      by
                                        • Recommended
                                        Always found what I needed and then more
                                        We just moved to town about 2 months ago and realized that we needed supplies for the new home. Of course, we found what we needed and then bought plants, some tools and such. Plants are flourishing, tools are being used and the extras come in handy.
                                        by
                                          • Recommended
                                          great experience at Home Depot
                                          I needed help buying a portable Husky mobile workbench and Mike the manager was a huge help. He first checked inventory and then went and got it from the top of a shelf in the back and brought it to my car where he help me load it. An associate also help me and cashier Barb.
                                          by
                                            • Recommended
                                            Awesome help loading my vehicle
                                            Parking Lot employee ALIJAH was extremely helpful getting my 40 bags of mulch into my car. He then assisted in my second trip back to the store later that afternoon. I thank him very much
                                            by
                                              • Recommended
                                              Great store compared to other
                                              I have shopped at HD in San Francisco, Sacramento, Roseville, CA, Minneapolis and Grass Valley, CA and the Norwalk store has the best help.
                                              by
                                                • Recommended
                                                So much help from Jose in lawnmower department.
                                                I can't say enough good things about Jose who helped me so much while shopping for a lawnmower. As a woman I wasn't quite sure which I should purchase. He explained everything to me and helped me choose the correct lawnmower for my needs. It was a pleasure working with him!
                                                by
                                                  • Recommended
                                                  smita is the best HD cashier i've ever met!
                                                  i went to check out a new toilet and smita helped me pull my cart to her station and was very friendly and helpful. she saved me $25 on my purchase and got me a new HD card too! look for her for a memorable store experience!
                                                  by
                                                    • Recommended
                                                    Jorge is awesome!!
                                                    I went to Home Depot in Norwalk CT this morning. Jorge went out if his way to help me and understood what I needed. Thank you Jorge!!
                                                    by
                                                      • Recommended
                                                      Great service
                                                      Great service helping us find low inventory hardwood floor
                                                      by
                                                        Regina in hardware saved my day
                                                        Long work Tuesday during the holiday season, patience was lacking. Regina from hardware found me lost in the wrong bin section and solved my problems finding a jigsaw blade. She went above and beyond this evening and I can’t thank her enough.
                                                        by
                                                          • Recommended
                                                          Always a pleasant shopping experience
                                                          Always a pleasant shopping experience.
                                                          by
                                                            • Recommended
                                                            Employees were friendly, polite and extremely helpful. My issue was difficult due to my lack of ...
                                                            Employees were friendly, polite and extremely helpful. My issue was difficult due to my lack of necessary information. It was handled and resolved with patience.
                                                            by
                                                            • Verified Purchase
                                                            • Recommended
                                                            Showing 1-30 of 745 reviews

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