#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(248)735-6924
Tool & Truck Rental(248)735-6930
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
47950 Grand River Ave
Novi, MI 48374
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Customer Store Reviews

  • 4.7 out of 420 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (420)
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Showing 1-30 of 420 reviews
Store was nice an clean an very helpful an friendly employees!!!
Store was nice an clean an very helpful an friendly employees!!!
by
  • Verified Purchase
  • Recommended
Very clean an organized store an employees were all very knowledgeable and helpful
Very clean an organized store an employees were all very knowledgeable and helpful
by
  • Verified Purchase
  • Recommended
Store Is clean people give help. All way have what Im looking for,Great place to shop.
Store Is clean people give help. All way have what Im looking for,Great place to shop.
by
  • Verified Purchase
  • Recommended
Basil and Adam were very helpful
Basil and Adam were very helpful
by
  • Verified Purchase
  • Recommended
Leslie in customer service did a great job helping me select the proper silicone for my kitchen r...
Leslie in customer service did a great job helping me select the proper silicone for my kitchen repair project. She stayed with me until I was completely satisfied, and gave advice on what would look best. Thanks again Leslie. —Tyler HVACR specialist.
by
  • Verified Purchase
  • Recommended
Love the store. Just don’t care for the direction your store is going in with self check out lane...
Love the store. Just don’t care for the direction your store is going in with self check out lanes. Mine as well do my shopping on line.
by
  • Verified Purchase
  • Recommended
I have been a stock Holder and customer ...For longer then I want to talk The store in Novi Mich...
I have been a stock Holder and customer ...For longer then I want to talk The store in Novi Michigan has been my go 2 store because the People and Location THANK YOU
by
  • Verified Purchase
  • Recommended
Great store good ppl
Great store good ppl
by
  • Verified Purchase
  • Recommended
The pro desk is one of the best that I have experienced at a Home Depot in the state of Michigan
The pro desk is one of the best that I have experienced at a Home Depot in the state of Michigan
by
  • Verified Purchase
  • Recommended
Friendliness of employees was a great experience as always here at the Novi store. And a special ...
Friendliness of employees was a great experience as always here at the Novi store. And a special shoutout to Joe at checkout. A big thx. MRGO
by
  • Verified Purchase
  • Recommended
This is my go to store. It's clean and the staff is friendly. They have new scanners and Nazlah w...
This is my go to store. It's clean and the staff is friendly. They have new scanners and Nazlah was very willing to help me with the new technology at the scanner.
by
  • Verified Purchase
  • Recommended
rating 5
rating 5
by
  • Verified Purchase
  • Recommended
Pro Desk associate and Team Leader were rude and not helpful at all!
Pro Desk associate and Team Leader were rude and not helpful at all!
by
  • Verified Purchase
2 found this review helpful
This store is clean, friendly, and there is always someone close by to assist you. The other stor...
This store is clean, friendly, and there is always someone close by to assist you. The other stores are closer but I go to Home Depot. The service is great!
by
  • Verified Purchase
  • Recommended
Deshawn in Lawn and Garden was incredibly helpful and knowledgeable. All the employees asked if w...
Deshawn in Lawn and Garden was incredibly helpful and knowledgeable. All the employees asked if we needed help, we didn't have to struggle to find assistance. But Deshawn went above and beyond!
by
  • Verified Purchase
  • Recommended
Return department is exceptional, especially Leslie. Fast and friendly!!
Return department is exceptional, especially Leslie. Fast and friendly!!
by
  • Verified Purchase
  • Recommended
Friendly, helpful staff.
Friendly, helpful staff.
by
  • Verified Purchase
  • Recommended
Our Home Depot is always Helpful & Friendly. We shop the store year round. In the Spring we shop ...
Our Home Depot is always Helpful & Friendly. We shop the store year round. In the Spring we shop the Garden Center - my wife maintains a lovely Flower Garden. In the Summer - we shop the store for BBQ Grill items, Lawn products, and Garden supplies. In the Fall - we go inside to do some touch-up painting around the house. In the Winter, we love to shop the Christmas aisles to find New Holiday items to decorate the house and found some gifts for our family and friends. The last 5 years we have started some Updates around the Condo. In 2017 Home Depot installed our upstairs Carpets, and now Home Depot is replacing our House Air Conditioner and House Furnace. Go Home Depot!
by
  • Verified Purchase
  • Recommended
Always helpful and friendly staff.
Always helpful and friendly staff.
by
  • Verified Purchase
  • Recommended
Teresa and Mary are always awesome and very helpful.
Teresa and Mary are always awesome and very helpful.
by
  • Verified Purchase
  • Recommended
Leslie in Customer Service is an absolute gem and makes customers feel like family. She's thoroug...
Leslie in Customer Service is an absolute gem and makes customers feel like family. She's thorough, quick, and helpful! If you need to buy paint, go see Mitch in the Paint department - he's a color genius and will get you the perfect match EVERY time. Seriously, he's a genius. David in Plumbing has so many great ideas for how to tackle projects. And Julie in Electrical will go out of her way to get you answers about products and ensure you're confident in your purchase. We loved her cheerful attitude! We love Friday date nights at this Home Depot because the employees make it feel like you're just hanging out with a bunch of super handy friends! Definitely shop here!
by
  • Verified Purchase
  • Recommended
Great people, clean store, always good parking
Great people, clean store, always good parking
by
  • Verified Purchase
  • Recommended
Great place to shop. Plenty of stock on hand and helpful employees.
Great place to shop. Plenty of stock on hand and helpful employees.
by
  • Verified Purchase
  • Recommended
Love updated remodel, employees always friendly, love shopping here
Love updated remodel, employees always friendly, love shopping here
by
  • Verified Purchase
  • Recommended
Went to the Novi HD to just get a grill. The staff were very helpful in getting me info on the gr...
Went to the Novi HD to just get a grill. The staff were very helpful in getting me info on the grill and answering my questions. I didn't even have to wait for a (grill expert). The other staff I encountered helped me and other staff staff helped to get a military discount for me. I just have so many options regarding home improvement but would recommend this store to anyone who is in the Novi area.
by
  • Verified Purchase
  • Recommended
The store was good and clean, employers friendly to customer
The store was good and clean, employers friendly to customer
by
  • Verified Purchase
  • Recommended
Poor customer service. I could not get my grill form the upper rack to buy it..... went to anothe...
Poor customer service. I could not get my grill form the upper rack to buy it..... went to another local hardware store. In and out in 10 minutes with my grill.
by
  • Verified Purchase
1 found this review helpful
Great manager named Erica, who turned a bad situation into a good situation.
Great manager named Erica, who turned a bad situation into a good situation.
by
  • Verified Purchase
  • Recommended
Very knowledgeable and helpful guys in plumbing department. . Especially John and Mike .
Very knowledgeable and helpful guys in plumbing department. . Especially John and Mike .
by
  • Verified Purchase
  • Recommended
Great store and personal
Great store and personal
by
  • Verified Purchase
Showing 1-30 of 420 reviews

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