#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(716)375-2802
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1900 Dan Eaton Drive
Olean, NY 14760
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Customer Store Reviews

  • 4.5 out of 457 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (457)
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Showing 1-30 of 457 reviews
very knowledgeable store employees
we purchase our tongue and groove pine here and always look for the best boards in the stack and are happy with what we find.
by
    • Recommended
    No weather can stop friendly associates
    Your associates were top notch all over, from your garden associates to your cashier (Katie), they were all friendly and displayed excellent customer service
    by
      • Recommended
      Olean is very friendly
      Amberlee in paint was very helpful and friendly .
      by
        • Recommended
        Always satisfied
        Always satisfied with the customer service that Home Depot offers!
        by
          • Recommended
          Lots To See
          The store is well stocked with seasonal merchandise. Associates all knowledgeable and friendly.
          by
            • Recommended
            Excellent Store
            I like this store! It is always well stocked and organized.
            by
              • Recommended
              employees
              I always have a blessed expeience when I shop this store.
              by
                Finally good service and products!
                Completely impressed on the associates and their knowledge of products and willing to assist! Katie (cashier) in garden on April 15 was phenomenal and probably one of the most friendliest and best cashiers I have seen your store have! Your store got its butt kicked and she was a champ!
                by
                  • Recommended
                  Cashier
                  The cashier I had today was the only reason I got help today with loading lumber on my cart. I believe her name was Danielle. Give her a raise!!
                  by
                    • Recommended
                    Best Place to go for all you remodeling needs.
                    What haven't we bout from Homedepot washers,dryer, drywall I could go on and on. Just go there best place to go.
                    by
                      • Recommended
                      terrible store and management
                      I bought dog ear fence to be delivered and had it installed and they sent the wrong fence to be installed and did nothing to fix it except refund the difference in price. which sucks cause now we are stuck with what we got. we wanted the dog ear fencing.
                      by
                        Everything I needed for this project
                        Nice to see the shelves full and I didn't have any problems finding what I needed.
                        by
                        • Verified Purchase
                        • DIY
                        • Recommended
                        Great store
                        Great store. great people good product and price
                        by
                          • Recommended
                          Great service and selections!
                          Mia was awesome and so was the cashier! I got help right away and had no problem getting exactly what i wanted! Thank you everyone!!
                          by
                            • Recommended
                            Excellent customer service by many
                            I feel that you have some extraordinary employees that always go above and beyond! Jeremy is always most helpful, as is Jodi, Katie, Barry, and Emma. I always am satisfied when they assist me!
                            by
                              • Recommended
                              Friendly and helpful sales staf
                              employees were not only friendly they were extremely helpful in every way.
                              by
                                • Recommended
                                Great customer service
                                Your cashier was most helpful and friendly! Made sure to ingage with every customer and helped everyone, even someone she was traiing. She was on top of everything and was not stressed and appeared to be very happy!
                                by
                                  • Recommended
                                  Super helpful workers
                                  Always happy to help me find what I need.
                                  by
                                    • Recommended
                                    Employee
                                    Met a very impressive young man, his name is Liam, what a joy. Very helpful, sweet and knowledgeable. Thank you Liam for your help.
                                    by
                                      • Recommended
                                      Great coustmer service
                                      I went to the store to pick up some paint that I had ordered only to find out that part of my order was being shipped to my house.I was frustrated by this because I was wanting it for the weekend .I spoke with a cashier on my way out of the store guess he could see I wasn't happy.He asked if everything was alright and if he could help.I explained what had happened and he went out of his way to help.Jeremy was very professional and knowledgeable and understanding of my situation.He turned a bad day into a good day.I am so grateful that I stopped and talked to him.I just wish their were more people that took pride in their work as Jeremy does.
                                      by
                                        • Recommended
                                        Very disappointed
                                        I was going to be making a very large purchase for a major business project I am working on, but the cashier and other employees were to busy talking to one another they could not even acknowledge me when I asked for help. I never complain on these things,but I have been here a few times and I get the same treatment. Please take your business elsewhere.
                                        by
                                          Clean store, abundance of options, friendly cashiers
                                          Came in and was impressed at the cleanliness and the variety of product on the shelf. Always pleasant cashiers, especially Katie and Hope. They are always friendly and most helpful!
                                          by
                                            • Recommended
                                            Chet's the man!
                                            Just left with our first smoker purchase. Chet was awesome! Very patient and knowledgeable and just a straight up likeable guy. He took good care of us while making sure other customers were also taken care of and didn't miss a step. Thanks Chet!!
                                            by
                                              • Recommended
                                              Lumber not the correct width in dimensions
                                              2x10's are not correct width Suppose to be 1.5"x9.5" And I bought 3 that are 1.5"x9 1/8" that 7/16 makes a big difference when building
                                              by
                                                Exceptional customer service
                                                Home Depot has a variety of products on their shelves and online. Came in and was greeted by a friendly cashier (Katie). Barry in tools was most helpful too. Katie was also our cashier and she was remarkable and a true customer service associate!
                                                by
                                                  • Recommended
                                                  Very pleased customers
                                                  We ourchased new bathroom furnishings and toilets and vanities and are pleased with quality and prices .
                                                  by
                                                    • Recommended
                                                    Well rounded service
                                                    Always a pleasure shopping on the weekends and seeing great associates! Love Zane, Wendy, Kevin, Katie, Jodi, Sheila, and Hope! Keep up the excellent work!
                                                    by
                                                      Excellent customer service
                                                      No product to review but praise should be given to your cashier Katie for her excellent customer service Saturday morning! Absolutely loved her outgoing and upbeat personality and friendly smile! You could definitely tell that she enjoys her job and the customers!
                                                      by
                                                        • Recommended
                                                        Home Depot Olean
                                                        All of the employees were very kind and helpful, had everything I needed and was in and out quick!
                                                        by
                                                          • Recommended
                                                          Always a great experience
                                                          Store was clean and well stocked. The cashier Lynn was very friendly.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 457 reviews

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                                                            Pro Service Desk

                                                            (716)483-7004

                                                            Mon-Sat: 6:00am - 10:00pm

                                                            Sun: 8:00am - 8:00pm