#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(203)799-5330
Tool & Truck Rental(203)799-5308
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
440 Boston Post Rd
Orange, CT 06477
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 538 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (538)
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Showing 1-30 of 538 reviews
Great Customer Service
Ask and you shall receive! Francoise was so kind and helpful. Her willingness and eagerness to help me made my shopping experience so pleasant and my spirit so grateful. God Bless you!
by
    • Recommended
    Great pro desk team
    Most friendly and competent pro desk team of any Home Depot I have dealt with
    by
      • Recommended
      Great customer service !!!
      I had to get some shades cut, and Mike was excellent. Friendly and efficient. There was a price dispute,...it rang up about $15.00 higher on the register. Cindy was in charge of self-checkout. She ushered me through the process, and Mike had to confirm the situation. Again, both were friendly, efficient, and professional. I also noticed how Cindy interacted with other customers and their kids. She was a true pro,....engaged, and friendly with everyone.
      by
        • Recommended
        ORANGE IS FOR HOME DEPOT
        The Orange, CT Home Depot is consistently one of the better Home Depots in the area by far. Cleanliness, orderliness, courtesy, customer service, and satisfaction have been the standard for years. It is a model store. I've been going there ever since it was built! Although I use other brand store when I cannot find the item I want, I always go to the Orange Home Depot first. Keep up the good work!
        by
          • Recommended
          My go to home improvement store
          Home depot has what I need, when I need it. The employees are always helpful . On line ordering and in store pickup is a breeze.
          by
            • Recommended
            Always there to help
            This Home Depot location is one of my favorites, they’re always well stocked and the workers are very helpful and friendly. Lenny at checkout is always willing to answer my questions.
            by
              Great and helpful service
              Thanks Lennace for your help!
              by
                • Recommended
                My work with Stella at the Pro Desk
                I just finished a Home Depot survey and expressed how pleased I am with the pro desk at your Orange CT location. Stella in particular is my contact. She makes my orders purchases pick ups and deliveries much more efficient. I look forward to working with her soon again. Your pro desk employees are a real asset!!
                by
                  Stellar customer service!
                  Melanie helped us choose material for our kitchen counter top. She was great!
                  by
                    • Recommended
                    Samantha - horrible attitude
                    Assistant manager has the worst possible attitude and zero customer service skills.
                    by
                      employee surely helped me check out
                      Cindy was right there to help me check. Out, we don’t like the self check out we are over 80 and not liking. It at all. But Cindy was so friendly and helpful made. It very easy.
                      by
                        • Recommended
                        FANTASTIC SHOPPING EXPERIENCE
                        I had an amazing shopping experience, this home Depot is much better than the Derby one I thought store everybody seems miserable like they hate their job at the orange one the store is clean and it's more organized the parking lot is definitely more organized and employees seem to love their job
                        by
                          • Recommended
                          Great customer service
                          The manger Melanie helped me find a tool I could not find and she wouldn’t give up until we found it extremely rare customer service.
                          by
                            Employees were excellent.
                            Employees were very helpful, friendly and capable. Searched for a product that the web said was in stock but was hidden behind other products!
                            by
                              • Recommended
                              Self checkout is not actually self checkout
                              I go to a different home depots daily and the one in Orange is getting ridiculous. They have 10 self checkout locations and every single time I go there I get told by an employee to please wait sir I'll be right with you and they have to scan your items. Why is it even called the self checkout when I have to wait 10 to 15 minutes for an employee to scan my stuff when I could do it myself? I don't have time in my busy day to wait for them.
                              by
                                Great helpful staff
                                When i come to this store in the lumber department the staff members are mostly there to help you
                                by
                                  • Recommended
                                  Great visit to get blinds
                                  This store was very helpful, Lenny and Justin were both very kind and helpful.
                                  by
                                    • Recommended
                                    The Orange store is clean and the staff goes out of their way to assist the customer
                                    I work closely with Stella at the pro desk. She is the main reason I am a Home Depot customer. The pro desk services have changed the way I shop for a job. They are invaluable!
                                    by
                                      • Recommended
                                      Best Home Depot
                                      Always friendly staff and always super helpful with recommendations and follow up
                                      by
                                        • Recommended
                                        Great People!
                                        This store has the most helpful employees of all the Home Depots I have been to and trust me I am in one at least 3 times a week. Everyone was friendly and helpful! A lot of times I have to run over in the middle of a project to grab an item and don’t bring my phone etc. so I don’t have access to app to use my military discount. I always get push back or a lecture how they can do it this once but….. I am not tied to my phone!! I had no trouble here in fact it was so easy and no issue at all Rebecca checked my ID entered it, told me how much I saved and even thsnked me for my service!! What a change from ALL other stores I have been in. She’s a gem!! Thank you Rebecca and all the employees there I truly appreciate your great service! Gold star store.
                                        by
                                          • Recommended
                                          Eh
                                          I went in to pick up something for my job. I went to customer service to ask for help neither person could help me so they called for help, I waited in the isle for about 25 mins meanwhile employees were walking by and didn't ask me if I needed help they were to busy talking to each other. I finally I think found the item I needed but I was very disappointed in there customer service I experience
                                          by
                                            • Recommended
                                            Found what I needed and no long lines!
                                            I visited store to purchase items for inside and out my home to keep insects out. Everything I needed was there!
                                            by
                                              • Recommended
                                              Great sale
                                              I bought a rug that was on sale and I'm extremely loving it
                                              by
                                                • Recommended
                                                Always has everything I need for my humble home
                                                I order doors for my Shed Left opening and right and am extremely happy
                                                by
                                                  • Recommended
                                                  Great experience
                                                  Employees were friendly and helpful.
                                                  by
                                                    • Recommended
                                                    Great cashier
                                                    Valerie was nice and very helpful
                                                    by
                                                      • Recommended
                                                      Great store
                                                      by
                                                        • Recommended
                                                        Wonderful sales people
                                                        Just bought washer and dryer for our new home. Sales person Mr. Mike Grazio was very knowledgeable and helpful. He made all the difference.
                                                        by
                                                          • Recommended
                                                          Great store
                                                          You have a great crew there I had to stop multiple departments and I got help with a smile in every Department hang on to them I only got the cashier's name Lenny she was excellent I wish I'd gotten everyone else's name because they were all equally excellent
                                                          by
                                                            • Recommended
                                                            Melanie is the best
                                                            Had an issue Melanie was very prompt in helping resolve it! Great customer service through out! Kudos to Melanie
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 538 reviews

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